Today I visited the Newport branch due to having several queries with my 2 phones. I saw Lottie who was so helpful, polite and professional. I cannotbtgank her enough for sorting my queries and I am v... Se mer
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Plats
Byt plats53 High Street, PO30 1SB Newport IOW, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Dan was amazing! He was exceptionally knowledgable and helpful and he really knew his stuff! He made the process of buying and starting up a new phone really simple and explained everything to us ver... Se mer
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Popped into the Vodafone store in Newport and was helped by Deniz. Honestly, she was brilliant! Super friendly, really patient, and explained everything in a way that actually made sense. Nothing felt... Se mer
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Dan and Lottie were amazing! They were both super friendly, approachable, and really knew their stuff. Dan explained everything clearly and made sure I had the best deal, while Lottie was so helpful a... Se mer
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Företagsinformation
Om Vodafone UK - Newport IOW
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
53 High Street, PO30 1SB, Newport IOW, Storbritannien
4,9
Utmärkt
197 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Vodafone UK - Newport IOW
Hi David. Thank you for your review for Deniz. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Darren at the…
Excellent service from Darren at the Newport store very knowledgeable and saved us money each month. Extremely grateful for all the help
4 juni 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Newport IOW
Hi Charles. Thank you for your review for Darren. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fabulous customer service
Raife was very helpful, knowledgeable and professional whilst being friendly. He got me the best deal and I am very happy.
30 maj 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Newport IOW
Hi Sheridan. Thank you for your review for Raife. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Managed to get charlie to save my info…
Managed to get charlie to save my info from my dead phone! My hero. Great service!!
30 maj 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Newport IOW
Hi Elisabeth. Thank you for your review for Charlie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Newport IOW
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Very kind and helpful in person
27 april 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Newport IOW
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
New Phone
Deniz made a potentially stressful transaction a really easy and worry free experience. Well done Vodaphone!
19 april 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Newport IOW
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Raife was excellent
Raife was excellent. Made the whole experience feel seamless. Was made to feel cared for. A true embassador to your brand.
2 april 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Newport IOW
Hi Miguel,
Thank you for taking the time to share this amazing review. We're so glad Raife provided a 5 star experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Fantastic service
Fantastic service from start to finish. Had an issue with my previous contract from another supplier, opted to switch to Vodafone an was given excellent service. The store manager was on site to provide further assistance an willingness to support my elderly mother with all queries and questions she had. Couldn't recommend highly enough unfortunately I can't remember the young gentleman's name who assisted me but the entire store was welcoming.
5 mars 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Newport IOW
Hi Brandino,
Thanks for your 5-star review for our colleague in the Newport Isle of White store. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great knowledgeable service in renewing…
Great knowledgeable service in renewing our contract by Dan.
4 mars 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Newport IOW
It's great to see Dan took their time to find you the best available deal David.
Thanks, The Vodafone social Media team
Amazing service from Charlie today
Amazing service from Charlie today, he really went the extra mile in helping out. Thank you, really greatful.
26 januari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Newport IOW
Hi Eniko. Thank you for your review for Charlie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Darren was very helpful
Darren was very helpful. He organised for my second SIM card in fast manner! Thank you
20 januari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Newport IOW
Hey,
We're glad to hear Darren got everything sorted for you Olga, thanks for the review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great experience
Great experience, really helpful. Thank you Bradley!
13 januari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Newport IOW
Hey Claire,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Dan was so helpful and found me the…
Dan was so helpful and found me the deal I wanted. Great customer service!
6 januari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Newport IOW
Hi Chilli. Thank you for your review for Dan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I have just been to the Vodafone shop…
I have just been to the Vodafone shop in Newport Isle of Wight for my new phone set up. As I walked in Scott immediately got up and greeted me. Scott was so polite and helpful unlike the other member of staff who when Scott asked if they could assist me just said No without looking up.
Scott was brilliant and set me new phone up for me
Thank you Scott.
5 januari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Newport IOW
Hey Trudi,
Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Vodafone Newport IOW
Scott gave excellent service. I would definitely recommend visiting Vodafone store Newport.
Many thanks
3 januari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Newport IOW
Hi alanmarriage,
This is a great review for Scott. Thanks for sharing.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Scott was awesome
Scott was awesome. He was very helpful and knowledgeable about the fones and contracts available
23 december 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Newport IOW
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Excellent Customer Service
Courteous, efficient and helpful customer service. Scott was patient and very customer-focused. I popped into the shop having found the online enquiry route to be less than useful. I was able to discuss my requirements in full and then conclude matters there and then. Exactly what you're normally looking for as a customer!
12 december 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Newport IOW
Hi Ken,
This is such an amazing review for Scott. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Really good service
Really good service, so helpful and informative
17 december 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Newport IOW
Hey Rachel,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Scott is great!
Scott was extremely, helpful. Answered all of my questions with answers full of knowledge! Thank you Scott! You’re great!
6 december 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Newport IOW
Hey Brooke,
Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.