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Vodafone UK - Newport IOW Omdömen 

197
•
TrustScore 5 av 5

4,9

Mobiloperatör
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Plats

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53 High Street, PO30 1SB Newport IOW, GB

•

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Today I visited the Newport branch due to having several queries with my 2 phones. I saw Lottie who was so helpful, polite and professional. I cannotbtgank her enough for sorting my queries and I am v... Se mer

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Betygsatt 5 av 5 stjärnor

Dan was amazing! He was exceptionally knowledgable and helpful and he really knew his stuff! He made the process of buying and starting up a new phone really simple and explained everything to us ver... Se mer

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Betygsatt 5 av 5 stjärnor

Popped into the Vodafone store in Newport and was helped by Deniz. Honestly, she was brilliant! Super friendly, really patient, and explained everything in a way that actually made sense. Nothing felt... Se mer

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Betygsatt 5 av 5 stjärnor

Dan and Lottie were amazing! They were both super friendly, approachable, and really knew their stuff. Dan explained everything clearly and made sure I had the best deal, while Lottie was so helpful a... Se mer

Företaget har svarat

Företagsinformation

  1. Mobiloperatör
  2. Mobiltelefoner
  3. Internetleverantör
  4. Telefon- och internettjänster
  5. Telefonoperatör

Om Vodafone UK - Newport IOW

Skrivet av företaget

Brands Available Here: Vodafone & Three Visit Our Website - Vodafone Visit Our Website - Three

Kontaktuppgifter

  • 53 High Street, PO30 1SB, Newport IOW, Storbritannien

4,9

Utmärkt

TrustScore 5 av 5

197 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(197)

41 418 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

Charlie helped me transfer all my data…

Charlie helped me transfer all my data to my new phone. So helpful

26 augusti 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newport IOW

Svar från Vodafone UK - Newport IOW

Hey Kev,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Had a lovely experience with lottie…

Had a lovely experience with lottie today upgrading my account to meet my needs 😃

18 augusti 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newport IOW

Svar från Vodafone UK - Newport IOW

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Great service by charlie

Great service by charlie. Transfered all my data to my new ohine!

12 augusti 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newport IOW

Svar från Vodafone UK - Newport IOW

Hey Martin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

I saw Charlie today who fixed my phone…

I saw Charlie today who fixed my phone really great help to us.

6 augusti 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newport IOW

Svar från Vodafone UK - Newport IOW

Hey there,

Thanks for the lovely review and fantastic support for Charlie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Had a great expience with Lottie…

Had a great expience with Lottie finding me the best plans for my needs!

2 augusti 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newport IOW

Svar från Vodafone UK - Newport IOW

Hey Julie, ​

Thanks for the lovely review and fantastic support for Lottie. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Went into store and got served by…

Went into store and got served by Lottie she was exertremly helpful, knowledgeable and made my whole experience in store great. Left happy and will return to see her in the future. A asset to Vodafone 😊

26 juli 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newport IOW

Svar från Vodafone UK - Newport IOW

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Charlie moved my data across to my new…

Charlie moved my data across to my new phone.very good aervice

24 juli 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newport IOW

Svar från Vodafone UK - Newport IOW

Hey Jim,

Thanks for the lovely review and fantastic support for Charlie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Very friendly approachable service and…

Very friendly approachable service and professional. Thank you to Charlie the manager for the help with my phone

24 juli 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newport IOW

Svar från Vodafone UK - Newport IOW

Hey Maggie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Needed a new phone

Needed a new phone
Fantastic service charlie couldn't have done more to help
New phone all activated and new features explained
100% shop and will be with Vodafone for many more years to come

9 juli 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newport IOW

Svar från Vodafone UK - Newport IOW

Hey John,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

A big thanks to Charlie in Newport Isle…

A big thanks to Charlie in Newport Isle of Wight for an excellent service! He managed to complete successfully my preferred deal!

Thank you!

Highly recommend!

8 juli 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newport IOW

Svar från Vodafone UK - Newport IOW

Hey Jennifer,

Thanks for the lovely review and fantastic support for Charlie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Saw Charlie today who upgraded my Simo

Saw Charlie today who upgraded my Simo. He was very slow and clear when explaining it to me. Great service from the Newport store

4 juli 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newport IOW

Svar från Vodafone UK - Newport IOW

Hey Virginia,

Thanks for the lovely review and fantastic support for Charlie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 1 av 5 stjärnor

Vodafone sales assistant issues

Bought a new Samsung phone through Vodafone Newport isle of wight branch, was told that the phone came with 3 free gifts, the customer assistant didn't elaborate about how to claim them, i assumed it would receive an email, went back to store in Newport today and was told the promotion had expired.
Vodafone you need to train your staff better, consequently I won't be using Vodafone again or recommending anyone else to

10 april 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newport IOW

Svar från Vodafone UK - Newport IOW

Hi. We appreciate you bringing this to our attention. We're sorry to hear about the miscommunication regarding the promotional gifts and the expired promotion. We'll address this with the relevant team to improve our staff training. Thank you for your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Daniel was amazing

Daniel was amazing. Thank you!!!

9 juni 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newport IOW

Svar från Vodafone UK - Newport IOW

Hi Deniz.

We're happy to hear that you had an amazing experience with our agent Daniel.

Thank you for your positive feedback,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Very understanding and took time to…

Very understanding and took time to explain everything

4 juni 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newport IOW

Svar från Vodafone UK - Newport IOW

Hey Amanda,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Dan was really helpful in helping me…

Dan was really helpful in helping me change my phone and getting my mum to change her old button phone! Also managed to save me hassle with my broadband. Very patient man thank you Dan!

30 maj 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newport IOW

Svar från Vodafone UK - Newport IOW

Hey Joanna,

Thanks for the lovely review and fantastic support for Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Brilliant service from manager Charlie

Brilliant service from manager Charlie, found the best deal for my upgrade.

7 maj 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newport IOW

Svar från Vodafone UK - Newport IOW

Hey Lauren,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Charlie was absolutely fantastic.

Charlie was absolutely fantastic.
Helpful, friendly and knowledgeable.

23 april 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newport IOW

Svar från Vodafone UK - Newport IOW

Hey Chloe,

Thanks for the lovely review and fantastic support for Charlie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Charlie helped me with a credit issue…

Charlie helped me with a credit issue with Vodafone and then managed to transfer all my data. Really happy 😊

15 april 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newport IOW

Svar från Vodafone UK - Newport IOW

Hi Lesley.

Thanks for the review, we're glad that you're happy with the service.

Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Great Customer Service from Raife

Raife was fantastic, he was able to go through the whole process with ease and made it a good experience. We had a good laugh while going through the process, I will happily comeback when I need more help.

15 mars 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newport IOW

Svar från Vodafone UK - Newport IOW

Hi Xernio,

Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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