Very good experience getting my son his first contract mobile. Both Connor and Scott were extremely patient and informative. Excellent service through out. Nice to see happy staff.
Företaget har svarat
Plats
Byt plats4 Green Street, SA11 1DR Neath, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Called into Neath Vodafone today for advise on how to stop my daughter browsing 18+ contect on her mobile (I'm not a very technical person). such amazing.. helpful and friendly staff nothing is to mu... Se mer
Företaget har svarat
My reason for going into the shop was because my Broadband Contract was about to expire. I only had to wait a few minutes to be seen and the young man who helped me was very helpful, friendly, eff... Se mer
Företaget har svarat
Karl and Ralph from your Neath store provided excellent service last Thursday 12 sept. They gave us invaluable help to resolve quite a complex problem. Nothing was too much trouble and they had endle... Se mer
Företaget har svarat
Företagsinformation
Om Vodafone UK - Neath Green Street
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
4 Green Street, SA11 1DR, Neath, Storbritannien
4,9
Utmärkt
151 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing service
Karl and his manager were superb, nothing was to much trouble to set up, went in for a phone and came out with broadband and new phone at amazing deals thank you
2 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Neath Green Street
Hello, Steve,
It's great to hear about the positive experience which you had with Karl. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service from Chris 5 star !
Excellent service from Chris 5 star !
6 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Neath Green Street
Hey Andrew,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I recently purchased a new pixel fold 9…
I recently purchased a new pixel fold 9 pro from the neath store. Not being very technical, I needed help transferring all my data and setting up important work apps. Karl and Chris were on hand and able to help. Amazing service from both from start to finish and took out all the stress of upgrading to a new phone. I highly recommend the neath store for any services needed. Thanks again
31 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Neath Green Street
Thanks for your feedback Keith. It's great to see the team were so helpful transferring everything to your new phone.
All the best, The Vodafone Social Media Team
Chris was very helpful and informative…
Chris was very helpful and informative at the neath store.
25 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Neath Green Street
Hi Callum,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Chris was helpful
Chris was helpful, knowledgeable, friendly and curtious. Will definitely return when I need further help with my phone.
21 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Neath Green Street
Hi Helen. Thank you for your review for Chris. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Karl was very helpful today and showed…
Karl was very helpful today and showed great patience to help me with the issues I was experiencing. He even went out of his way to help me set up additional cloud storage on my phone and backed up very important photos so that i do not lose them . All staff were friendly and helpful. Thanks again
12 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Neath Green Street
Hi Sharon,
Thank you for taking the time to leave us a 5 star review and you kind words about the staff and Karl.
Thanks,
The Vodafone Social Media Team
Excellent service from the Neath store
Excellent service from the Neath store. Chris the manager was great, helping me in all areas that I had questions in. I left with the right deal that I wanted, and was made to feel welcome by all the staff.
25 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Neath Green Street
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Stress free visit
From the moment I entered I was made to feel welcome and Ralph was extremely helpful,friendly and knowledgeable. He explained everything about my upgrade so I could understand it all with ease .
23 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Neath Green Street
Hi Miss Jones,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Tablet pick up!
As always Chris was awesome and helped me out so much. Stopped me being anxious especially with the information overload. Always so kind and helpful there
21 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Neath Green Street
Thanks for your review Steph. It great o see Chris was able to explain everything, and made you feel so at ease too 😊
Thanks again, The Vodafone Social Media Team
Two valuable employees
Karl and Ralph from your Neath store provided excellent service last Thursday 12 sept. They gave us invaluable help to resolve quite a complex problem. Nothing was too much trouble and they had endless patience. They were calm, efficient and very friendly. They also assured us that if there were more problems, we were welcome to come back.
12 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Neath Green Street
Hello, Lynette,
It's great to hear about the positive experience which you had with Karl and Ralph. We appreciate you taking the time to write in a review on your recent visit in-store.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Went into Vodafone in neath to see what…
Went into Vodafone in neath to see what offers they could give me through trading in my old phone, Chris was very helpful and friendly and I ended up walking g away with a new monthly contract and a new phone.
14 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Neath Green Street
Hi Sarah,
We're glad to hear you had such a great experience in our store. Thank you for your review.
If you have any questions in the future, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
All the best,
Vodafone Social Media team
Chris was really helpful and provided…
Chris was really helpful and provided excellent customer service
14 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Neath Green Street
Hey Scott,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Staff in this store were super helpful
Staff in this store were super helpful. They provided excellent service and catered for all our bespoke needs. The whole experience was really positive and for the first time in my life I actually enjoyed buying a phone!! Karl and Vhrus were fantastic!!!
3 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Neath Green Street
Hi Laura,
This is such an amazing review for Karl and Vhrus. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
10/10 customer experience and service!!
The staff were great and very helpful. I Would 100% recommend using this store.
3 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Neath Green Street
Hi Kieran,
This is lovely feedback for our store. Thanks for taking your time to share. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Upgrade collection.
Visited the store to collect an online upgrade. Chris & Brandon were both very helpful & provided a brilliant service. They both took the time to explain how the rewards work & help me understand the vodafone app much better. Very helpful staff & a friendly welcoming experience.
2 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Neath Green Street
Hi Leah. Thank you for your review for both Chris and Brandon. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Neath Green Street
Thanks for the excellent review, Paul! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great customer service.
Our existing contract with 3 had lapsed, and we changed to Vodaphone as they had a local store with an extremely helpful customer service team that gave us a great deal and made the switchover stress free and really easy to do. Really happy. Thanks.
2 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Neath Green Street
Hi P Jones,
We’re glad to hear you found the best deal for you, when visiting our Neath Green Street store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Sim cards
We recently visited the Neath store to purchase new Sim cards, the staff were highly knowledgeable about the different options available, including various plans and packages. They took the time to understand our needs and provided recommendations that suited our budget and usage requirements. We appreciated the clear and concise explanations, which helped us make an informed decision without any confusion.
We would highly recommend this store to anyone in need of a Sim card or mobile services.
29 juni 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Neath Green Street
Hi Jason. Thank you for your review for the team. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Neath Green Street
Thanks for the brilliant feedback, Andrew. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The Manager Chris made signing up for…
The Manager Chris made signing up for Vodafone PAYG simple and straightforward.
27 juni 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Neath Green Street
Hi Stephen. Thank you for your review for Chris. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.