When I upgraded my phone, Alexia was very helpful throughout the whole process. She is a credit to the company. I had to return to the shop to resolve an issue not of my making. Connor actively lis... Se mer
Företaget har svarat
Plats
Byt platsU12 Sanderson Arcade, NE61 1NS Morpeth, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We were served by a young girl called, Tonicha. She really knew her job, everything we asked, she explained and answered in a clear and easy manner. We only went in to change our phones from 3 to Vo... Se mer
Företaget har svarat
Very helpful
Företaget har svarat
I visited to get my son his first phone with no real idea what I needed or wanted as I'm a major technophobe. Jas and Connor talked me through exactly what I needed and showed me the best handset fo... Se mer
Företaget har svarat
Företagsinformation
Om Vodafone UK - Morpeth
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
U12 Sanderson Arcade, NE61 1NS, Morpeth, Storbritannien
4,9
Utmärkt
130 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I popped in Morpeth to check when my…
I popped in Morpeth to check when my deals expired for renew, Jason and Alexia were so helpful and knowledgeable,I will be staying with Vodafone when my contracts are due for renewal
21 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Morpeth
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alexia was very helpful when I was…
Alexia was very helpful when I was looking to change my plan and even found me a great deal on a new phone!
21 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Morpeth
Hi Jacob, thank you so much for your wonderful review and the amazing support you’ve shown for Alexia it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone Social Media Team
I had questions about my plan and…
I had questions about my plan and potential upgrade options and popped into my local Vodafone shop where I dealt with Connor and Allirra who were both very helpful and gave me all the info I needed
20 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Morpeth
Hey Rory,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone Morpeth
Can’t thank Connor enough- he made the process to join Vodafone a breeze. Brilliant costumer service, kind and approachable. Thank you! ☺️
18 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Morpeth
Hey Emily,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came and spoke to a lovely lass…
I came and spoke to a lovely lass called Allirra who was able to help me switch my WiFi away from BT and save me alot of money in the process, many thanks and I will come when my phones are out of contract
27 mars 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Morpeth
Hey Hart,
Thanks for the lovely review and fantastic support for Allirra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I was served by Will today for in the…
I was served by Will today for in the Morpeth store. I was lucky as he normally works in Newcastle. He was fantastic and he worked hard to get the best deal possible for me. Well done Will
26 mars 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Morpeth
Hey ME,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank You
I went into Morpeth store earlier in the week and the service was absolutely incredible. The whole team were so lovely and helpful, I’ll be back for my other upgrade again when it’s due
19 mars 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Morpeth
Hey Goose,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Extremely helpful and kind staff
Extremely helpful and kind staff, who helped me as a young university student with not much experience buy a new phone and plan.
15 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Morpeth
Hey Aria,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent staff
4 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Morpeth
Hey Pat,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Connor is the Agent to speak to
I hade been trying to resolve a problem I had with an upgrade of my mobile phone online through Chat, but my experience there was nothing short of appalling.
Eventually I was directed to visit a store to get my issue resolved and I went to the Morpeth store and met Connor.
At this point Connor was incredibly helpful and although he could not solve my problem in this visit he did help raise my concerns and issues through a formal complaint. As a result of this I was contacted that same evening by a manager in the complaints team who made the necessary arrangements for my concerns to be addressed and I was advised to revisit the Morpeth store the following day where my recently upgraded faulty phone could be handed in and new phone would be arranged.
I saw Connor again the following day and once again he could not have been more helpful. He quickly sorted taking my faulty phone back, cancelling the contract associated with it and then he sorted out a different phone and contract for me without any problems.
It is all too common these days to be met with indifferent and unhelpful people in the service industry and thus was so true in my dealings with agent from Vodafone via Chat, but in store Connor was an absolute pleasure to speak to and deal with.
Thank you Connor for your help, advice, support and kindness. 👏👏👏👏
19 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Morpeth
Hi, We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Highly recommend
Highly recommend. Connor is very helpful and always friendly. The staff in this branch always give great service.
29 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Morpeth
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Very professional
Megan in the Morpeth store was very helpful and knowledgeable on the the Pixel I bought. She gave me the best deal catered to my needs. Highly recommend.
27 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Morpeth
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Great customer service
Came in today to have a look at deals with my mum and was very satisfied with the service that I received. Connor and Alexia were very attentive and knowledgeable. Connor made sure that the deal I got was what I needed based on my data consumption. Will be back again for any other things we need! Thank you again!
4 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Morpeth
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Polite and courteous service from…
Polite and courteous service from Alecia at the Morpeth Vodaphone shop. Many thanks Peter
26 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Morpeth
Hi Peter,
Thank you for taking the time to review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
A big Thank You to Alexia!
A big Thank You to Alexia!
Moved over to Vodafone from 3 and I'm delighted with the package I bought as well as it being considerably cheaper and far better value.
Alexia was very knowledgeable, friendly and efficient and made the whole experience very easy.
Thanks again!
8 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Morpeth
Hi Mark. Thank you for your review for Alexia. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Outstanding service in Morpeth Shop!
The service provided by Connor was outstanding. Clear and concise detail about my purchase of an iPhone 16.
20 december 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Morpeth
Hi Neil,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
I visited the Morpeth store and Rory…
I visited the Morpeth store and Rory the branch manager was very helpful with my enquiry. He manner was very professional. He ensured I was aware of the latest offers.
29 december 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Morpeth
Hi Michelle,
Thank you for your review, and for sharing the experience you had in store. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Rory and Connor at the Morpeth store…
Rory and Connor at the Morpeth store were before extremely helpful
30 december 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Morpeth
Hi Daniel,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Rory at Vodafone was extremely helpful…
Rory at Vodafone was extremely helpful setting up my new phone very friendly service
30 december 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Morpeth
Hi there,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
I had the friendliest and most helpful …
I had the friendliest and most helpful experience within the Morpeth branch store being served by Jas. She went through all of the different options available to me and was wonderful from the first greeting until the end of our conversation.
30 december 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Morpeth
Hi Lauren,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.