Matthew was brilliant, he explained everything with great detail i fully understood everything. He was polite and genuine. I am extremely happy with my service today I cant praise the advisor enough... Se mer
Företaget har svarat
Plats
Byt platsUnit 82 , Cleveland Centre, TS1 2JZ Middlesbrough, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I visited the Vodafone store today, 19 September 2026, to get my new iPhone 18 Pro Max in Burgundy. I was assisted by Matthew, a Retail Adviser, who was extremely helpful throughout my visit.... Se mer
Företaget har svarat
Was served by Chloe who is a credit to Vodaphone Chloe is polite knowledgable patient and paid attention to what we requested and came up with a solution that suited our needs
Företaget har svarat
I was treated with the utmost respect and kindness by Anas and his colleagues in the shop. Excellent customer service and professionalism. All aspects of the new phone contract etc were explained clea... Se mer
Företaget har svarat
Företagsinformation
Om Vodafone UK - Middlesbrough
Skrivet av företaget
Kontaktuppgifter
Unit 82 , Cleveland Centre, TS1 2JZ, Middlesbrough, Storbritannien
4,9
Utmärkt
383 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Came in to renew our WiFi and phone…
Came in to renew our WiFi and phone contracts. Staff were great and managed to get us sorted with all new equipment and more for less per month! I believe the reps were called Fletch and Liz - thank you!
4 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Middlesbrough
Hey Mark,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
It was great experience with ewan and…
It was great experience with ewan and he is humble and helpful for everyone
2 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Middlesbrough
"Hey Ramya,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
It was great experience with Ewan …
It was great experience with Ewan Transfered my sim to vodafone quickly
2 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Middlesbrough
Hi Jon, thank you so much for your wonderful review and the amazing support you’ve shown for Faheem, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Jenna is very friendly
Jenna is very friendly, very professional and all the staff are welcoming. Everyone always knows how to help with my phone problems :)
1 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Middlesbrough
Hey Noelene,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ewan was fantastic in sorting out my…
Ewan was fantastic in sorting out my bill 10/10
1 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Middlesbrough
Hey Mark,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Matthew was Brilliant!
I came into the store in Middlesbrough today and was helped by Matthew. He was brilliant from start to finish. I’m now saving a considerable amount of money per month on both my home broadband and my sim only plan.
Matthew was really friendly, enthusiastic and was an extremely knowledgeable, talking me through the whole process.
Thank you Matthew!
29 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Middlesbrough
Hey Alex,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ewan is an exceptional example of good…
Ewan is an exceptional example of good customer service and it was lovely to be served by him.
29 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Middlesbrough
Hey Leah,
Thanks for the lovely review and fantastic support for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Came in looking for a new phone as mine…
Came in looking for a new phone as mine started slowing down, had a lovely chat with Jenna. So knowledgeable, professional and friendly! Thank you Jenna!
29 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Middlesbrough
Hey Ruth,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came to Vodafone Middlesbrough store…
Came to Vodafone Middlesbrough store for a new phone today, Ewan was fantastic! He got me the new iPhone 17 pro max, with discounts on all my other products including broadband. He is very funny and kind 😊 thanks Ewan! Except from Flies! He hates them.
27 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Middlesbrough
Hey Nikita,
Thanks for the lovely review and fantastic support for Ewan. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matthew was very helpful dealing with…
Matthew was very helpful dealing with my enquiry and putting me on the best deal
27 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Middlesbrough
Hey Anthony,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The best experience as always
The best experience as always! Came in to part exchange my old phone and recived the BEST service from Ewan.
Will be back to get my partner a £16 sim!
#Ally
27 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Middlesbrough
"Hey Rebecca,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Ewan from Middlesbrough he is great…
Ewan from Middlesbrough he is great patience of a saint with my mam
We will be bk thank you Ewan ur a diamond 💎
26 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Middlesbrough
Hey Tanya,
Thanks for the lovely review and fantastic support for Ewan. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ewan was extremely helpful and…
Ewan was extremely helpful and talkative went through everything in detail. There was a powercut while I was there but he stayed professional and everything got fixed pretty quick.
Made my day great and left with a new phone. #Ally
26 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Middlesbrough
Hey Craig,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Was very helpful and understanding
Was very helpful and understanding
25 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Middlesbrough
Hey Luis,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Libby was so helpful!!
Libby was fantastic. Looked After myself and my daughter when we came in to sort our our roaming. She got us both a great SIM deal for our phones and sorted out the roaming.
22 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Middlesbrough
Hey Gemma,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Our experience with Ewan.
Me and my mam went into vodafone today for a sim upgrade and a phone upgrade, we spoke to Ewan and he was absolutely amazing, so friendly and explained everything in such detail. He showed really good and professional customer service skills. He also made us feel very welcome creating a friendly interaction.
19 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Middlesbrough
Hey lacy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Ewan was fantastic today and very…
Ewan was fantastic today and very friendly.
Great customer service will be back to see him for future upgrades
15 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Middlesbrough
Hey Cheryl,
Thanks for the lovely review and fantastic support for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My experience today has been fantastic…
My experience today has been fantastic . Ewan who was dealing with my account was a lovely man , very informative and helped me half my current bill . I would highly recommend the store in Middlesbrough as all the staff are very friendly and helpful .
12 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Middlesbrough
Hey Christine,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ewan took time to help me upgrade my…
Ewan took time to help me upgrade my daughters phone. He also advised I could save money on my wife's number. Very polite and vast knowledge of what I needed. A great ambassador for vodafone.
10 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Middlesbrough
Hey Jon,
Thanks for the lovely review and fantastic support for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was so nervous about coming in
I was so nervous about coming in. I had an X phone which has a swollen battery and a phone newly purchased an iPhone 17. Ewan as absolutely above and beyond. He was beyond and brilliant. Put me at ease in the Middlesbrough shop. Very kind and easily to understand. They set up my new phone and found me a family deal. He was amazing. Deserves a raise!
6 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Middlesbrough
Hey Rachel,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.