Vodafone UK - MerryHills Omdömen 

459
TrustScore 5 av 5

4,9

Unit L38 , Merryhill Shopping Centre, DY5 1SY Brierly Hill, GB


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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Really helpful service from Sabah at Vodafone. She was brilliant from start to finish, helping us sort out all the SIMs we needed and talking us through the setup of our new device and the inst... Se mer

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Betygsatt 5 av 5 stjärnor

I went into the Vodafone shop in Merryhill,to be greeted by a lovely gentleman called Jag. He did his best to make sure me and my eldest felt comfortable,he gave us outstanding service,making sure we... Se mer

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Betygsatt 5 av 5 stjärnor

This lady Demy new her stuff, i upgrade my sons phone and she switched a few things around and saves me over £20 a month on my whole bill for 4 different contracts amazing

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Betygsatt 5 av 5 stjärnor

I came in to upgrade my phone. I was greeted by Ash, he was friendly and funny but also professional throughout. It was busy due to being school holidays but he didn't rush me to get me out the door.... Se mer

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Företagsinformation


Kontaktuppgifter

  • Unit L38 , Merryhill Shopping Centre, DY5 1SY, Brierly Hill, Storbritannien

4,9

Utmärkt

TrustScore 5 av 5

459 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(459)

40 419 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Vodafone Merry Hill

This lady Demy new her stuff, i upgrade my sons phone and she switched a few things around and saves me over £20 a month on my whole bill for 4 different contracts amazing

6 september 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - MerryHills

Svar från Vodafone UK - MerryHills

Hey Mrs Dakin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

I was in a rite panic with my phone

I was in a rite panic with my phone . Data was playing up etc .I couldn't understand what i had dine wrong on my phone . Demy very calmly, and professionally, dealt with the situation in a couple of minutes. Put my mind at rest ,and couldn't thank her enough. First class service , from a first class member of staff. Thank you

5 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Really helpful service from Sabah at…

Really helpful service from Sabah at Vodafone.

She was brilliant from start to finish, helping us sort out all the SIMs we needed and talking us through the setup of our new device and the installation process.

Everything was explained clearly and made really straightforward for us. Sabah was friendly, patient and genuinely helpful throughout.

Thank you, Sabah great customer service!

5 september 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - MerryHills

Svar från Vodafone UK - MerryHills

Hey Jack,

Thanks for the lovely review and fantastic support for Sabah.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Sonum was very helpful

Sonum was very helpful. Great service

5 september 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - MerryHills

Svar från Vodafone UK - MerryHills

Hey Sokol,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Sabah and Luke helped me today 5 star…

Sabah and Luke helped me today 5 star service.
I came into store in a panick after trying to update an app.I installed a clean app which took over everything .I was afraid that I had been hacked because of some of the messages.Sabah and Luke reassured me and knew exacley what to do.All sorted now.What a credit to your company. Thank you both.

5 september 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - MerryHills

Svar från Vodafone UK - MerryHills

Hey Diane,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Ash was very helpful and kind

Ash was very helpful and kind. He took his time to explain everything and I felt very welcome.

4 september 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - MerryHills

Svar från Vodafone UK - MerryHills

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Demy helped me set up my phone

Demy helped me set up my phone. Very happy with my service.

4 september 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - MerryHills

Svar från Vodafone UK - MerryHills

Hey Deena,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Great customer service

I went into the Vodafone shop in Merryhill,to be greeted by a lovely gentleman called Jag. He did his best to make sure me and my eldest felt comfortable,he gave us outstanding service,making sure we were happy and we had good value for money.His a credit to the store and we will definitely be returning in the future 😀

4 september 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - MerryHills

Svar från Vodafone UK - MerryHills

Hey Stacey,

Thanks for the lovely review and fantastic support for Jag.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Ash was Very helpful

Very helpful

4 september 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - MerryHills

Svar från Vodafone UK - MerryHills

Hey Gillian,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Great service

I came in to upgrade my phone. I was greeted by Ash, he was friendly and funny but also professional throughout. It was busy due to being school holidays but he didn't rush me to get me out the door. He discussed all my options so I had a clear understanding to make the best decision. His manager also came over to help who was also great. The service was great, they help you feel comfortable and they take their time with you.

1 september 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - MerryHills

Svar från Vodafone UK - MerryHills

Hey Leanne,

Thanks for the lovely review and fantastic support for Ash.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Amazing customer service

Amazing customer service - Luke was greatly helpful and able to help me set up my new contract and continue to be a Vodafone customer.

1 september 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - MerryHills

Svar från Vodafone UK - MerryHills

Hey Mary,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Was served by Safi today

Was served by Safi today. He was amazing and very helpful.

30 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - MerryHills

Svar från Vodafone UK - MerryHills

Hey Alexander,

Thanks for the lovely review and fantastic support for Safi. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Very easy to upgrade my device in store…

Very easy to upgrade my device in store today
Served by Sam

27 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - MerryHills

Svar från Vodafone UK - MerryHills

Hey Steve,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Huge thank you to Sim

Huge thank you to Sim who was so helpful with my upgrade and was able to get me a great deal. Perfect customer service :)

25 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - MerryHills

Svar från Vodafone UK - MerryHills

Hey Shannon,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Great!

Spent a long time in Vodafone dealing with a few issues but Safi was super helpful and patient. Great experience at Merry Hill Dudley. Thank you

24 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - MerryHills

Svar från Vodafone UK - MerryHills

Hey Laura,
Thanks for the lovely review and fantastic support for Safi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Betygsatt 2 av 5 stjärnor

Poor tesponse

Had some helpful staff over the years but not impressed by the manager’s attitude towards our complaint recently. Simply wanted upgrade broadband and mobile package in early June. Been in 4 times now. Not sorted - that’s up to us apparently. Today Luke told me I was rude. I corrected him and explained that I was frustrated no one was taking any ownership of mistakes. He rejected the idea there had been mistakes made - so why have we been waiting 2.5 months to sort out something relatively simple?

21 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - MerryHills

Svar från Vodafone UK - MerryHills

"Hey Helen,

I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. Please be aware that this is not the level of service we aim to provide to our customers. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.

If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2

Thanks,
Vodafone Social Media Team"

Betygsatt 5 av 5 stjärnor

We had a great experience with Safi…

We had a great experience with Safi today! Would recommend seeing him to sort your phones out.

21 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - MerryHills

Svar från Vodafone UK - MerryHills

Hey Charlotte,

Thanks for the lovely review and fantastic support for Safi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Lydia was amazing

Lydia was amazing! Not only knowledgeable, but also friendly and explained the different elements to the phone plan. She arranged for delivery of the new phone and ensured we were happy throughout.

17 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - MerryHills

Svar från Vodafone UK - MerryHills

Hey Clair,
Thanks for the lovely review and fantastic support for Lydia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Savi was really helpful !!

Savi was really helpful !!

17 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - MerryHills

Svar från Vodafone UK - MerryHills

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

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