THE YOUNG LADY CALLED AMY WENT ABOVE AND BEYOND EVERYTHING SHE DID FOR ME AND REALLY COULDN'T HAVE BEEN MORE HELPFUL. PLEASE LOOK AFTER HER AS SHE IS A BIG ASSET TO VODAFONE
Företaget har svarat
Plats
Byt plats108 High Street, SN8 1LT Marlborough, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Thanks a lot to Tim and Amy at Vodafone Marlborough! Very helpful and capable and gave me a hand transferring my info from one phone to the other.
Företaget har svarat
The two members of staff in the Marlborough store were extremely helpful and knowledgeable. However, the time it took to complete my transaction was far too long due to a continuous queue. With only t... Se mer
Företaget har svarat
Tim was a great help with our new phones. In a calm and measured way he talked us through the process and sorted everything out for us in a very satisfactory way. We felt we had excellent service and... Se mer
Företaget har svarat
Företagsinformation
Om Vodafone UK - Marlborough
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
108 High Street, SN8 1LT, Marlborough, Storbritannien
4,8
Utmärkt
236 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Gemma was very polite and efficient…
Gemma was very polite and efficient with dealing with my phone issue. It was all quick and easy and no hassle to help out with any other problems I had
15 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Marlborough
Hi Phil,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Pleasure of buying a new phone
Went into Marlborough branch on my way back from walking my dog on the off chance of discussing a new phone which I have her thinking about for a few months. It was nearly 5pm so didn’t expect to be coming out having bought a new phone. Gemma was brilliant, understood what I was wanting, straight to the point- I am very happy. Thank you Gemma .
9 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Marlborough
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Gemma was incredibly knowledgable and…
Gemma was incredibly knowledgable and helpful, no complaints.
16 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Marlborough
Hi Lara,
This is lovely feedback for Gemma. Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Contract issue sorted
I was helped by Gemma to sort out a new contract and to remove the extra data that I'd inadvertently added. She was very understanding and friendly and efficient.
15 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Marlborough
Hi Jo,
We’re glad to hear you found the best option for you with Gemma. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Fantastic service from Jana really…
Fantastic service from Jana really helpful and gave us the perfect contract for me. Thank you
11 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Marlborough
Hi Lewis. Thank you for your review for Jana. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent advice from Gemma which…
Excellent advice from Gemma which passed the time while Vodafone's antique computers did their thing
12 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Marlborough
Hi there,
Thanks for sharing your fabulous feedback for Gemma. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Svar från Vodafone UK - Marlborough
Hi Nigel,
Thanks for sharing this lovely review for Jana. We appreciate your support.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent customer service and Fibre 2 Broadband setup!
It's been excellent having the ability to visit the Vodafone shop in person. Gemma was fantastic - knowledgeable, professional and helpful. My Fibre 2 Broadband was ordered, connected and good to go in just four days!
5 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Marlborough
Hi Sue,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Gemma provided us with excellent…
Gemma provided us with excellent assistance in all respects.
4 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Marlborough
Hi William,
Thanks for your review for Gemma. We appreciate your support.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Fantastic professional service from…
Fantastic professional service from Jana!
27 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Marlborough
Thanks for the great feedback for Ashley, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Gemma was lovely
Gemma was lovely. The systems were really painfully slow. She couldn't have been nicer or more apologetic. Explained everything clearly and warm, friendly service
15 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Marlborough
Hello Dawn,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Gemma In the Marlborough store today …
Gemma In the Marlborough store today sat 3rd May was brilliant I been trying to sort the issue with my account all week on the phone , Gemma sorted it out within 30 minutes very professional very polite couldn’t ask for anyone better great service Thank you Gemma !!
3 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Marlborough
Hi, Chris,
It's great to hear about the positive experience which you've had with Gemma. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Seb was excellent!
Seb was excellent and very helpful with my time in store.
17 juli 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Marlborough
Hello Yasmin
Thanks for letting us know what an amazing job Seb did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful
10 juli 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Marlborough
Hi, It's great to see we've been able to help you Marlon 😊
Thanks for your feedback, The Vodafone Social Media team
Gemma was Helpful and knowledgeable.
3 juli 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Marlborough
Hi Mark,
Thanks for taking the time to review and sharing this feedback for Gemma.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great experience with Gemma
Great experience with Gemma, will definitely return to this store
7 maj 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Marlborough
Hi Michael. Thank you for your review for Gemma. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gemma was very helpful
Gemma was very helpful, kind and patient with me. I don’t understand too much about technology and she went through everything very clear with me, and ensured I understood. Very happy with her service today.
27 juni 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Marlborough
Hi. Thank you for your review for Gemma. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Marlborough
Hi Tom,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone in Marlborough were very…
Vodafone in Marlborough were very helpful in sorting out my new phone, contacts and the porting of my number. This was particularly true of Jana.
10 juni 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Marlborough
Hi William,
It's great to see your kind words, we really appreciate your feedback! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing staff!
My phone needs a battery refresh so I had to buy a cheap one to keep me going while mine was away, I was also unsure of my Google password. The combination of transferring my contacts to a cheap android and my poor memory proved a lengthy challenge but Verity and Seb were totally professional and positive throughout despite many setbacks. I am in awe of their good nature and expertise and extremely grateful. They are amazing!!!!
15 maj 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Marlborough
Hi Chrisie,
This is such an amazing review for Verity and Seb. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.