Excellent after purchase customer care at Livingston store. I had a malware problem with my Samsung A56. Eleanor easily fixed it, happy to explain how it had happened and show me how to avoid it happe... Se mer
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Plats
Byt platsUnit 108 The Centre, Almoundvale South, EH54 6HR Livingston, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Scott was incredibly helpful when I was updating my details after getting married. He went over and above to help ensuring all aspects of my account were fixed and was super friendly. Thank you!
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Went into store for answers to a couple of questions ended up with cheaper broadband and a new phone. We were assisted by the lovely Erin who was so knowledgeable explaining everything in a way we cou... Se mer
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Ultimately a series of unfortunate events on the backend of external issues I was still able to have a fantastic in-store experience that was a huge help by the end. Erin is lovely and very personable... Se mer
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Företagsinformation
Om Vodafone UK - Livingston
Skrivet av företaget
Kontaktuppgifter
Unit 108 The Centre, Almoundvale South, EH54 6HR, Livingston, Storbritannien
5,0
Utmärkt
351 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Livingston Vodafone shop
I went to the Livingston Vodafone shop for help with my Vodafone app. Cameron, one of the staff was very helpfull and in next to no time at all, he had sorted out my problem. He was friendly and courteous.
6 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Livingston
Hi John.
We're happy to hear that you received helpful assistance by Cameron.
Thanks,
Vodafone Social Media Team
Eleanor was so helpful and set us up…
Eleanor was so helpful and set us up with a great deal and helped us with our account
2 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Livingston
Hey Thomas,
Thanks for the lovely review and fantastic support for Eleanor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Service was great
Service was great, Andreea made getting my upgrade so simple! Will absolutely recommend going into store
31 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Livingston
Hey Deborah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Advisor was fantastically helpful
Advisor was fantastically helpful! 10/10 for customer service.
30 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Livingston
Hey Scott,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Shaun excels
Shaun was a great support. He listened to what we needed then offered suggestions to get us the best deal. Would highly recommend him as an advisor.
26 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Livingston
Hey Craig,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic
Thank you so much to Thomas for making my visit a calm and helpful time. Thomas was very helpful and knowledgeable and he helped me trade in my phone and get a new phone ordered. Vodafone is very blessed to have such a helpful, knowledgeable and competent employee and I am sure I am not only customer who has had the good fortune to have been served by Thomas.
21 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Livingston
Hey Laura,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Eleanor was super helpful
Eleanor was super helpful, explained everything. Answered any questions we had ✨✨✨✨✨
18 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Livingston
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Livingston
Hey Corlea,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Cameron was really helpful and…
Cameron was really helpful and informative and nothing was a bother. He went beyond what he should and he’s a credit to Vodafone
Thanks again Cameron
26 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Livingston
Hey,
Thanks for the lovely review and fantastic support for Cameron.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service for my phone issues
Excellent service for my phone issues. Cameron went the extra mile to help.
Five stars plus
23 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Livingston
Hey Susan,
Thanks for the lovely review and fantastic support for Cameron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Outstanding service
Cameron was absolutely amazing from start to finish. He went above and beyond the call of duty, showing genuine care, professionalism and dedication throughout. Nothing was too much trouble for him—he anticipated needs before they even came up and handled everything with a calm can-do attitude. It’s rare to come across someone so committed and thoughtful in their role. Truly outstanding service. Thank you.
12 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Livingston
Hi Paula.
It's wonderful to hear that you received such amazing support and care. We're happy that the commitment shown exceeded your expectations.
Thanks,
Vodafone Social Media Team
Good experience
Connelly was attentive and explained things well. Took his time and displayed patience in overcoming a problem
5 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Livingston
Hey Andrew,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Connell was very helpful during my…
Connell was very helpful during my visit to the Livingston store - he was very friendly and helped me to get the best deal! Great customer service thank you!
4 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Livingston
Hey Robyn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Eleanor was very friendly and…
Eleanor was very friendly and knowledgeable. She put me at ease and went through everything I was not confident about. Lovely young lady.
26 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Livingston
Hey Frances,
Thanks for the lovely review and fantastic support for Eleanor.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Five Star ⭐
Shaun went above and beyond to help me today in store even though I had came in very close to the store closing time. Was very appreciated and didn’t expect such kind and patient customer service. Thank you again!
1 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Livingston
Hey Neve,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Shaun was very helpful getting things…
Shaun was very helpful getting things sorted for my phone upgrade
1 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Livingston
Hey there,
Appreciate your feedback and thanks for sharing with us. Glad Shaun was able to help you.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Actually listened to what I wanted
Shaun listened to what I was wanting, and sorted me a great deal.
29 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Livingston
Hey Marc,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Quick and efficient
Quick and efficient. Shaun the member of staff I dealt with was great
16 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Livingston
Hi Andy,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service from Thomas
I purchased a new iPhone in your Livingston store where Thomas was very helpful.
He spent time looking for the best deal for me and explaining the procedure of changing provider.
I was changing to Vodafone after my previous provider proved unhelpful.
13 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Livingston
Hi Irene,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Svar från Vodafone UK - Livingston
Hi Sean,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.