Simon was extremely helpful explaining about the different screens on the new iPhone compared to mine. He also persuaded me to move my broadband saving me about £20.
Företaget har svarat
Plats
Byt plats32 Market Square, LA1 1HT Lancaster, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Went to upgrade my airtime plan at the Lancaster store and Ella was absolutely amazing, couldn't help us enough it made the whole process so easy and she was absolutely lovely
Företaget har svarat
James from the Lancaster store Brilliant customer service, sorted everything out that I needed, he is very friendly and a brilliant member of staff, I will only deal with James in the store
Företaget har svarat
Hannah was excellent in helping me change my email address for my services. So helpful and lovely
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Företagsinformation
Om Vodafone UK - Lancaster
Skrivet av företaget
Kontaktuppgifter
32 Market Square, LA1 1HT, Lancaster, Storbritannien
4,9
Utmärkt
300 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
As soon as I walked through the door I…
As soon as I walked through the door I was made to feel welcome and at ease by Ella who helped solve my query. She was a delight to deal with!
21 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Lancaster
Hey Mark,
Thanks for the lovely review and fantastic support for Ella.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hannah was excellent in helping me…
Hannah was excellent in helping me change my email address for my services. So helpful and lovely
19 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Lancaster
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Lili was very helpful
Lili was very helpful. Everything done as requested
18 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Lancaster
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Went to upgrade my airtime plan at the…
Went to upgrade my airtime plan at the Lancaster store and Ella was absolutely amazing, couldn't help us enough it made the whole process so easy and she was absolutely lovely
14 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Lancaster
Hey Aaron,
Thanks for the lovely review and fantastic support for Ella.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Simon was very helpful and has a good…
Simon was very helpful and has a good sense of humour also very proffesional
13 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Lancaster
Hey Alfie,
Thanks for the lovely review and fantastic support for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James from the Lancaster store
James from the Lancaster store
Brilliant customer service, sorted everything out that I needed, he is very friendly and a brilliant member of staff, I will only deal with James in the store
8 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Lancaster
Hey Matthew,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Lancaster
Hey Kim,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful
Simon was extremely helpful explaining about the different screens on the new iPhone compared to mine. He also persuaded me to move my broadband saving me about £20.
8 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Lancaster
Hey Karen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
James was very helpful
James was very helpful. Gave me new phone and offer that i needed. Thanks
22 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Lancaster
Hey Linda,
This is fantastic to hear! We really appreciate the feedback and support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super experienced Lady
Very efficient. Layla spent extra time showing me how to use new phone, happy environment.
21 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Lancaster
Hey B White,
Thanks for the lovely review and fantastic support for Layla.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly and efficient service by Lili.
21 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Lancaster
Hey Lee,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
James was fantastic and very helpful…
James was fantastic and very helpful and reduced my bill while giving me more for my money. Very approachable. Thanks
18 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Lancaster
Hey Shirley,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Experience was easy and stress free
Experience was easy and stress free.
Got a new contract and checked all other plans. Lots of patience and helpful.
Thanks to Simon 😊
9 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Lancaster
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent servic
Layla explained everything very clearly and concisely making sure we had the best deal.
27 mars 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Lancaster
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hannah was extremely helpful and…
Hannah was extremely helpful and friendly. Sorted my plan out for going abroad
7 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Lancaster
Hey Brian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Lancaster
Hey Jack,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Lancaster
Hey Julian,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Hannah was very helpful and brilliant
Hannah was very helpful and brilliant. Sorted me right out!
27 mars 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Lancaster
Hey there,
Thanks for the lovely review and fantastic support for Hannah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came in to sort out retaining my…
I came in to sort out retaining my photographs but the very helpful Hannah put me on to a new cheaper contract which was brilliant
27 mars 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Lancaster
Hey Sue,
Thanks for the lovely review and fantastic support for Hannah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly, knowledgeable and patient with non-tech savvy folk!
Lili was friendly and helpful and understood just what we needed. She was knowledgeable and explained everything really well and clearly. Excellent, thank you 🤩
17 mars 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Lancaster
Hey Angie,
Thanks for the lovely review and fantastic support for Lili.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
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