Great and good help
Företaget har svarat
Plats
Byt plats2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ Irvine, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Nathan, Scott and team were welcoming, knowledgeable, earnest and respectful! They worked hard and kept us informed as they prepared my wife’s new iPhone 16 plus. This entire process is complex but it... Se mer
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Alex was very helpful to myself and my mum in helping us get new phone deals. He gave us excellent advice and was very friendly and helpful. Excellent customer service.
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We’ve just popped into Vodafone and had the best service from Melissa - my Mum needed an upgrade and nothing was too much trouble - she was so helpful, patient and friendly and she really went the ex... Se mer
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Företagsinformation
Om Vodafone UK - Irvine
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ, Irvine, Storbritannien
5,0
Utmärkt
302 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Vodafone Irvine
Dearest Vodafone
Many thanks to the Irvine Shop and especially Kayleigh. I had originally back out of an online deal and I wasn't able to get my up front payment back. Kayleigh at Irvine Vodafone sorted this out for me and got the ball rolling. I still hit a brick wall with customer service, but after a week they confirmed my refund.
So I returned to the shop and Kayleigh to get an upgrade to a Samsung Fold 6. A true professional and excellent customer service experience. Many thanks.
23 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Irvine
Hi Jon. Thank you for your review for Kayleigh. Minus your experience prior to visiting the store, It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nathan was a great help
22 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Irvine
Hi Pete, thank you for the 5 star review and we are glad Nathan has been able to help you.
Thanks,
The Vodafone Social Media Team
5 stars plus for the helpfulness and…
5 stars plus for the helpfulness and friendliness the staff expressed during a stressful time , really glad should have moved to Vodafone sooner, Thank you Chloe & Andy
22 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Irvine
Hi Gillian. Thank you for the 5 start review and we are glad to hear about the great service the team has provided you.
Thanks,
The Vodafone Social Media Team
Nathan was extremely helpful
Nathan was extremely helpful. A very pleasant expert today.
22 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Irvine
Hi M Bennett. Thank you for the feedback about Nathan and how helpful he is and you are happy with the service provided.
Thanks,
The Vodafone Social Media Team
Outstanding service from Nathan.
22 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Irvine
Hi Robert, It's great to see Nathan left such a great impression on you.
Thanks, The Vodafone Social Media team
Taylor has been exceptionally helpful…
Taylor has been exceptionally helpful and a true credit to the company.
21 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Irvine
Hey Richard,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Andy was very supportive
Came to store to get a new phone. Fantastic service from Andy, nothing was a bother and also very helpful in the set up and claim for the chromebook
1 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Irvine
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Taylor unbelievable service as usual
Taylor unbelievable service as usual, give that man a raise!!
23 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Irvine
Hi there,
It's great to hear about your recent experience, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great package deal from Andy
Needed a new phone as my old one was playing up. Went to Irvine branch and spoke to Andy, who asked me about mynphone and my usage habits, and tool the time to ask about my broadband too.
And my managed to get me a package for not much more than I was already paying and set my new device up for me to use right away!
12 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Irvine
Hi Peter,
It's great to hear this feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Mel was fantastic!
Went to see about renewing my son's SIM only and spoke to Mel who was able to help sort me out with a new deal and a new plan.
Will be back to sort the rest of them out in the future!
12 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Irvine
Hi Andrew,
It's great to hear about your recent experience and feedback. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Kayleigh was very helpful and efficient…
Kayleigh was very helpful and efficient and polite and courteous. I felt she explained everything and couldn’t do enough to help.
6 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Irvine
Hi Caroline,
This is a great review for Kayleigh. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very helpful sales manager.
2 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Irvine
Hi Lindsay, Thanks for your great feedback for one of our team.
All the best, The Vodafone Social Media Team
Andy didn't mess about. Great service and sales!
Came to Irvine store to enquire about roaming on PAYG. Spoke to Andy who shown me the difference between PAYG with roaming and paym with inclusive roaming. Now have a great plan with euro roaming for less than I was topping up!
1 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Irvine
Hi James,
Thanks for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Andy was patient and helpful
Came to irvine to see wht my data had stopped working. Spoke to andy who che ked out my account and number and found that i had ran out of data. Andy sorted me out with a mifi box to get internet back
1 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Irvine
Hi Betty,
Thanks for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Came in for new phone was helped by…
Came in for new phone was helped by kayleigh got exactly what I wanted explained everything great service
26 juli 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Irvine
Hi Roy. Thank you for your review for Kayleigh. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited the store and was helped with…
Visited the store and was helped with my upgrade and trade in by kayleigh she was polite and friendly would definitely recommend her to my friends and family
26 juli 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Irvine
Hi Jace. Thank you for your review for Kayleigh. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service and very helpful
16 juli 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Irvine
Hi John,
Thanks for sharing this amazing feedback with us!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Svar från Vodafone UK - Irvine
Hi Gary,
Thank you for your review. If you need anything in the future, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks again, Vodafone Social Media Team
Thank you Andy
I'm very happy and grateful for all the help received from Andy in the irvine store. He was very patient and understanding with my issue and helped me greatly. Thank you so much.
1 juli 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Irvine
Hi Alison. Thank you for your review for Andy. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The customer advisor was very kind
The customer advisor was very kind, helpful, and a joy to be around. Very happy person. 😊
1 juli 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Irvine
Hi Samantha. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.