Served by Dylan in the Hull branch, easily found a phone and a sim deal that was perfect for us! Couldn’t be happier with his service today it was seamless.
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Plats
Byt platsUNIT 28a, St Stephens Centre, HU2 8LN Hull, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Absolutely exceptional service. I'm not very tech savvy and needed a dual SIM setting up and a data bundle. Caitlin P served me. She has a wonderful manner, explained everything clearly and knows the... Se mer
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Came in to the store in st Stephens with what I suspected to be a faulty battery due to it not charging, I spoke to a young man called Dylan who was an absolute delight.I was made to feel very welco... Se mer
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I was lucky enough to have Francesco, from the Hull call centre, pick up my call, he went above and beyond and gave the whole call a personal experience. His attention to detail was second to... Se mer
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Företagsinformation
Om Vodafone UK - Hull
Skrivet av företaget
Kontaktuppgifter
UNIT 28a, St Stephens Centre, HU2 8LN, Hull, Storbritannien
4,9
Utmärkt
316 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Simon was super helpful great experience
Simon was super helpful great experience
31 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hull
Hey Sam,
Thanks for the lovely review and fantastic support for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caitlin B was very helpful and did…
Caitlin B was very helpful and did everything she could to assist me, very pleased with the experience. Thankyou
30 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hull
Hey Jennifer,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Help the aged!
I am 79 years old but SHANE was patient and respectful of my inaptitude with modern technology while helping me to get an appropriate deal.
29 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hull
Hey Sue,
Thanks for the lovely review and fantastic support for Shane.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Honya was very helpful
Honya was very helpful, explained everything to me and got me sorted with exactly what new phone lines I needed.
29 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hull
Hey Chris,
Thanks for the lovely review and fantastic support for Honya .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
So much easier coming into the store…
So much easier coming into the store because they transferred all my photos from my old one to the new one. Walked out with everything working. Thank you. Nichol.
29 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hull
Hey Roger,
Thanks for the lovely review and fantastic support for Nichol.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Nicol handled my query quickly and…
Nicol handled my query quickly and efficiently let me know how much I was paying and that I could get more for my money. Very helpful fast service
29 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hull
Hey Emma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A shout out for Simon at the Hull store!
I've been with Vodafone for years but this review is specifically for Simon at the Hull store who started there just recently. I am rubbish with tech stuff and thought I was going to have to get a new phone after my much loved huawei finally gave up the ghost but with his help sorting out more storage and memory on my other handset I came away with a phone I could use without having to get a new one. His patience, friendliness and customer service were absolutely spot on and next time we need our devices upgrading or dealing with we shall go back to store and ask for him specifically instead of doing it online.
17 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hull
Hey Zoe,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caitlin B was very helpful and I am…
Caitlin B was very helpful and I am very pleased with purchase.
28 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hull
Hey Glenn,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service from Dylan and Shane
Excellent service from Dylan and Shane. Very polite and courteous. Definitely recommend Vodafone
28 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hull
Hey Sue,
This is fantastic to hear! We really appreciate the feedback for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My experience was fabulous Dylan went…
My experience was fabulous Dylan went above and beyond to make sure I was all set up on my new iPhone from my Samsung 25 ultra which I was having problems with so managed to swap to iPhone 17 pro max luckily I was within the 14 days thanks Dylan your a star
28 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hull
Hey Jceo,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caitlin P was very helpful and…
Caitlin P was very helpful and friendly. Listened to everything I wanted
23 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hull
Hey Angela,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Hull
Hey Peter,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dylan was really helpful in giving me…
Dylan was really helpful in giving me expert advice when I had a broken phone, thank you very much!
22 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hull
Hey Josh,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Caitlin P was very polite and has a…
Caitlin P was very polite and has a great customer service attitude. She was pleasant and diligent when handling issues and explaining the process of contract. Great communication and sweet personality. Thanks so much for making my day x
22 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hull
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Screen problem
Rang Vodafone last night with a screen problem and advised yo take my phone to a shop. Did that today. Staff member last night didn't advise me on the full details but the assistant today was very good.
I was served by Caitlin C.
16 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hull
Hey Lynne,
Thanks for the lovely review and fantastic support for Caitlin C.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Hull
Hey Christine,
Thanks for the lovely review and fantastic support for Nicol.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Help with short term plan
We are travelers from the US and were very unsure of what to do to get a phone plan for the next 6 months. We were helped by Caitlin P, who did an amazing job directing us to the best and most cost efficient path! Thank you for an excellent experience.
13 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hull
Hey Finn,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Shane is what good customer service should be
At home phone set to 5g cannot make a call. Went into Hull store where Shane tried and call was successful. He then explained that My local cell site had an issue proving My phone was working properly. All this in 15 minutes when I spent an hour talking to a call centre and got nowhere. Being a face to face Shane could see how pleased I was and so doesn't need this review. So this is for those who weren't there to see how good an employee He is.
13 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hull
Hey Alan,
Thanks for the lovely review and fantastic support for Shane.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New iPhone purchase
My wife went into the store to purchase a new phone. Jack helped us from the start and made it a smooth process. He got her a very good proce for the iPhone 17. Thank you for your help Jack.
10 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hull
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Hull
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.