Vodafone UK - Hitchin Omdömen 

219
TrustScore 5 av 5

4,9

13 High Street, SG5 1AT Hitchin, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I came intoVodafone Hitchin with so many viruses taking over my phone. I saw Mutzy who assisted me and helped me remove all those nasty viruses. Thank you so much for your kindness and patience.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Akila was totally brilliant!!! I was very apprehensive about getting a new phone & she was so knowledgable, kind & patient - excellent service, thank you.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Visited Vodafone Hitchin on 15 July to update my rather antiquated contract. Very lucky to have had the pleasure of dealing with Glenn. He ran through all my options and arranged a switch to a... Se mer

Företaget har svarat


Företagsinformation


Kontaktuppgifter

  • 13 High Street, SG5 1AT, Hitchin, Storbritannien

4,9

Utmärkt

TrustScore 5 av 5

219 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(219)

39 826 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Had problems with a sim card

Had problems with a sim card. Mutzy was really helpful & nice not making me feel a fool

17 april 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hitchin

Svar från Vodafone UK - Hitchin

Hey Andy,

Thanks for the lovely review and fantastic support for Mutzy.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Came to Hitchin store dealt with Glenn…

Came to Hitchin store dealt with Glenn he helped me sort my phone and upgrade top guy 5 stars

16 april 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hitchin

Svar från Vodafone UK - Hitchin

Hey Aibhne,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Mutzy was very kind and helpful

Mutzy was very kind and helpful. Thank you very much!!!

15 april 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hitchin

Svar från Vodafone UK - Hitchin

Hey Sophia,

Thanks for the lovely review and fantastic support for Mutzy.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

I came into store with my husband and…

I came into store with my husband and we were overdue new phones. We hate the idea of changing. We saw Store Manager Mutzy who was brilliant. She is knowledgeable and patient with us. She recommended us the latest phones and helped us transfer everything from our old one to the new one with no hassle. I am loving my new phone and would highly recommend her services

14 april 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hitchin

Svar från Vodafone UK - Hitchin

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Came in to store had a problem with…

Came in to store had a problem with getting phone calls Glenn sorted me out top guy 5 stars

14 april 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hitchin

Svar från Vodafone UK - Hitchin

Hey Brian,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Brilliant service

Brilliant service, came in and saw Glenn and Jamie, helped solve an issue with my phone, so happy.

11 april 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hitchin

Svar från Vodafone UK - Hitchin

Hey Robert,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Muj was very helpful in all aspects

Muj was very helpful in all aspects, from explaining the choices I had to recommendations of the steps.

10 april 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hitchin

Svar från Vodafone UK - Hitchin

Hey there,

Thanks for the lovely review and fantastic support for Muj.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Served by Glenn

Served by Glenn

Very helpfull nice to deal wuth.

Thank you Martin.

10 april 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hitchin

Svar från Vodafone UK - Hitchin

Hey Martin,

Thanks for the lovely review and fantastic support for Glenn.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team


Betygsatt 5 av 5 stjärnor

Glen was fantastic

Glen was fantastic. Very helpful and efficient

10 april 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hitchin

Svar från Vodafone UK - Hitchin

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Upgrade Visit

Came in today and spoke to laura for a new phone upgrade. She was very kind and patient and talked me through everything she was doing. Very pretty girl!!!

31 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hitchin

Svar från Vodafone UK - Hitchin

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Sorting E Sim Card

I recently came into the store to sort out my new phone that required an e sim. Jamie, the gentleman who helped was amazing. He made the process quick and easy and was very helpful and patient whilst I navigated sorting the information he needed.

28 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hitchin

Svar från Vodafone UK - Hitchin

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Keep the High Street shops open

We are so lucky in Hitchin having a Vodafone shop on out High Street. Modern technology is complicated and we need experts to explain it and guide us through the many stages.
I'd stuck for 8 years with the same phone and same package so changing both was a scary step.
Jamie in my local shop was my lifeline. Not only did he recommend a great deal but he guided me through the costs and paperwork involved, provided his mobile number to arrange a time to install the new phone then got me up and running in spite of numerous hurdles.
Full credit to him for patience and perseverance and full credit to Vodafone for customer service ( very rare these days)

26 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hitchin

Svar från Vodafone UK - Hitchin

Hey Tess,

Thanks for the lovely review and fantastic support for Jamie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Had a great experience at Vodafone Hitchin thanks to Laura

I had a great experience with Vodafone thanks to Laura. She was friendly, patient, and really took the time to understand what I needed from a SIM-only plan.

She explained the options clearly and helped me choose the best plan for my budget without any pressure. The whole process was smooth and stress-free.

Really appreciate your help, Laura—excellent customer service!

18 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hitchin

Svar från Vodafone UK - Hitchin

Hey Gent, ​

Thanks for the lovely review and fantastic support for Laura. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Laura was very helpful and efficient

Laura was very helpful and efficient. She made sure to help me with every question i had.

24 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hitchin

Svar från Vodafone UK - Hitchin

Hey Boushra,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Laura and mutzy were very helpful and…

Laura and mutzy were very helpful and knowledgable and made our experience at vodaphone a good one 😊

24 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hitchin

Svar från Vodafone UK - Hitchin

Hey Carla,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

i forgot their names but they was funny…

i forgot their names but they was funny lol ,helped out my millennial mum and sorted the phone out

24 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hitchin

Svar från Vodafone UK - Hitchin

Hey Freya,



Thank you for your review. It's always lovely to read such nice feedback.

 If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.



Thanks again,

Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Had a really good experience today at…

Had a really good experience today at Vodafone , laura helped me sort out my sim and explained the different options clearly.
it was very straightforward and quick .

24 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hitchin

Svar från Vodafone UK - Hitchin

Hey Elias,


This is fantastic to hear! We really appreciate the feedback.

 If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.


Thanks again,

Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Laura was very helpful and kind

Laura was very helpful and kind. I love coming into the vodafone store as all the staff are wonderful.

24 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hitchin

Svar från Vodafone UK - Hitchin

Hey Lara,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Laura.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Visited Vodafone Hitchin store

Visited Vodafone Hitchin store, Jamie helped me pick the right plan and helped transferred my data for me. Would highly recommend.

24 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hitchin

Svar från Vodafone UK - Hitchin

Hey Pamela,



This is fantastic to hear! We really appreciate the feedback.

 If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.



Thanks again,

Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

I had a fantastic service in store by…

I had a fantastic service in store by Amz and Mutzy. I had issues with my WhatsApp, and they both fixed it instantly. They also saved me on my bills massively. Thank you

17 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Hitchin

Svar från Vodafone UK - Hitchin

Hey Irvin,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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