This was my first time in the store and although I had a bit of a wait to be served, I realized when it was my turn that this was because the staff spend as much time with each customer as is neede... Se mer
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Plats
Byt plats12 Union Parade, Eden Shopping Centre, HP11 2BQ High Wycombe, GB
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The manager of the store Jamal is outstanding. I am really impressed by how much he went the extra mile to resolve a number of issues I had been left with from terrible service from another store. Wh... Se mer
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Was in the Vodaphone shop in the Eden Centre High Wycombe today and was seen by Shimal, he resolved my phone issue very quickly and talked me through waht to do to use the fix. After this he was look... Se mer
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Visited my local High Wycombe branch today and was helped by Jeremiah Patel who was nothing short of phenomenal. He went above and beyond to help me with a pretty difficult situation staying well beyo... Se mer
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Företagsinformation
Om Vodafone UK - High Wycombe
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
12 Union Parade, Eden Shopping Centre, HP11 2BQ, High Wycombe, Storbritannien
4,8
Utmärkt
116 omdömen
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A Very Positive Experience
This was my first time in the store and although I had a bit of a wait to be served, I realized when it was my turn that this was because the staff spend as much time with each customer as is needed. As I was waiting and during my turn, I could see that each associate was aware of new customers coming in and made sure they served them in the correct order. They remained calm at all times, dealing extremely well and professionally with one very difficult customer in particular.
When it came to my turn, I was helped by Jamal, the store manager, who listened to my needs and did everything he could to ensure that what he suggested would meet those needs. He was very honest and managed to come up with a solution. He was presented with several difficulties while helping me, including a very busy store and a difficult customer, which he handled exceptionally well.
I have since been back into the store with an additional query and was helped by a different member of staff. I had an equally positive experience.
This experience of the High Wycombe store has left me with a very positive impression of Vodafone. If this is the ethos of the whole company, then I am very impressed.
12 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - High Wycombe
Hey Kate,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Jamal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodaphone staff excel in looking after customers.
Was in the Vodaphone shop in the Eden Centre High Wycombe today and was seen by Shimal, he resolved my phone issue very quickly and talked me through waht to do to use the fix.
After this he was looking at my Vodaphone contract and could see savings that I could make on my Broadband connection, we went through the paperwork, and now saving £7 a month on my contract, so left happy and my phone is smiling.
11 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - High Wycombe
Hey William,
Thanks for the lovely review and fantastic support for Shimal.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service by Jamal
Great service by Jamal. Helped me fix my phone
30 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - High Wycombe
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I went into the store and spoke to a…
I went into the store and spoke to a chap named Daniel. I had issues with the phone for months, especially with viruses. Gave him the phone and he cleaned within minutes. He also ended up reducing my bill. Great service.
28 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - High Wycombe
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service from manager Jamal
The manager of the store Jamal is outstanding. I am really impressed by how much he went the extra mile to resolve a number of issues I had been left with from terrible service from another store.
What ever they are paying this gentleman they need to double it! His product knowledge and service skills are beyond reproach. Please vodaphone HQ HR acknowledge this gentleman’s outstanding service he is an asset to you!
7 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - High Wycombe
Hey James,
Thanks for the lovely review and fantastic support for Jamal.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamal is an absolute superstar
Jamal is an absolute superstar. He went above and beyond to help me with a technical problem. What an asset to your company
2 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - High Wycombe
Hey there,
Thanks for the lovely review and fantastic support for Jamal. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very professional
Very professional. The staff member was Chet and explained all aspects of my tariff. Plus he was super friendly!
20 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - High Wycombe
Hey Anthony,
Thanks for the lovely review and fantastic support for Chet.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chet and staff in high wycombe was very…
Chet and staff in high wycombe was very helpful and friendly. They helped with upgrade for my phone. Great service
6 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - High Wycombe
Hey Geta,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Went to the Vodafone store with my wife…
Went to the Vodafone store with my wife and sat with Daniel. We were paying a lot of money. He sat us down, took his time, explained everything we needed to know. Sold. We signed new contracts. The service was fantastic. Never disappointed when i visit the High Wycombe branch.
30 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - High Wycombe
Hey Angel,
Thanks for the lovely review and fantastic support for Daniel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Transfer
Bought a new phone and the lovely gentlemen in store helped me set it up and walked me through every step of it, great stuff from the team!
31 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - High Wycombe
Hey Josh,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My network would not work on my iPhone…
My network would not work on my iPhone and the staff sorted it out by doing a reset. My data started to work. Great help thanks
27 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - High Wycombe
Hey Mary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went to the Vodafone store as i had…
Went to the Vodafone store as i had software issues with my phone. I'm usually a techy guy, if i can say so myself, but couldn't resolve my issue. Jamal looked into my phone and fixed it within minutes. The service was great. 5 stars.
21 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - High Wycombe
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent serbice from Chet in HW…
Excellent serbice from Chet in HW Vodafone..very helpful and patient
16 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - High Wycombe
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Chet quickly resolved my technical…
Chet quickly resolved my technical problem. He understood the problem quickly and was able to cleanly fix it with no fuss. I also walked away with a better deal on my daughters phone contracts!
2 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - High Wycombe
Hey Stephen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I have been with Vodafone for many
I have been with Vodafone for many years and only reason I stay with them is due to Jamal. I only deal with Jamal for my mobile phone needs who provides an invaluable service. Not only the nicest person, professional and his knowledge and expertise is second to none. Everytime I visit I come away feeling I have been provided a 1st class service and been given a great deal. Jamal is a legend and the day he leaves Vodafone is the day I leave Vodafone
30 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - High Wycombe
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
store visit experiance
Recently came to this store as was having problems with my phone and network, and not only am i over the moon with my new phone and deal on my contract, but i have to say the customer service from Daniel, was wonderful and i really felt care and support from him. Shall be returning if i ever have anymore issues!
11 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - High Wycombe
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had a very measurable experience with…
I had a very measurable experience with the company i was before. I went to the store in Wycombe with open mind thinking it will be the same thing here. I was wrong. I sat with Jamal and he was brilliant, he explained so many things i didn't know and was never explained to by my old provider. Highly recommend a visit.
29 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - High Wycombe
Hey there,
Thanks for the lovely review and fantastic support for Jamal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went to the Wycombe branch yesterday…
I went to the Wycombe branch yesterday to get my contract up to date. Spoke to a very nice lad named Tudor. He made everything so cheap and did a transfer for my wife. Top lad. Great experience.
28 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - High Wycombe
Hey Dante,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Tudor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Daniel is amazing he helped me upgrade …
Daniel is amazing he helped me upgrade and do a similar swap
28 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - High Wycombe
Hey Raj,
Thanks for the lovely review and fantastic support for Daniel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service by Thomas
Great service by Thomas. He helped with bill and online account.
27 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - High Wycombe
Hey Mayur,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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