Amazing surprise to get such a fabulous deal from a clever person in the charming shop where they look after everybody perfectly. Can't recommend the Vodafone shop in Harrogate enough
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Plats
Byt platsUnit 4 , Victoria Centre, HG1 1AE Harrogate, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I received excellent customer service from Kyle at Vodafone Harrogate branch.On the 7th and 8th of August, i bought a new phone.He was extremely friendly, helpful and professional, and went above... Se mer
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Hi I came in today and found Darius lovely and nice to see him here at Vodafone as I've been seeing him for years at Three and nice to see both networks working together under one place. He fou... Se mer
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We visited the Harrogate store today, to look at a new phone contract and new phone. We were helped by assistant manager, Cameron, who was knowledgeable and very patient. He took the time to explain... Se mer
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Företagsinformation
Om Vodafone UK - Harrogate
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
Unit 4 , Victoria Centre, HG1 1AE, Harrogate, Storbritannien
4,8
Utmärkt
199 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fantastic team
Dan and the team made the upgrade experience so easy making sure we got everything we need
24 december 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Harrogate
Hi Thomas. Thank you for your review for Dan and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan and Isaac helped fix my phone and e…
Dan and Isaac helped fix my phone and e sim issues v quickly. Thanks guys. Saved the day !
11 december 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Harrogate
Hi David, thanks for the great feedback for Dan and Isaac, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service from Isaac and Cam
Excellent service from Isaac and Cam. Great advice on Black Friday deals and saved my money on my broadband
28 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Harrogate
Hi Dan,
Thanks for sharing your fabulous feedback for Isaac and Cam. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Hello Vodafone
Hello Vodafone, I wanted to distinguish an employee you have in the Harrogate store, his name is Dan, for all the work and effort and joy he transmits, please take this into account and I think there is no better person to take the Vodafone Harrogate store to another level, thank you and we will see you soon
28 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Harrogate
Hi Alberto,
What brilliant feedback for Dan! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Calling options
Tom really helped my mum discuss options for landline and WiFi calling. This helped my my mum make an informed decision. He was very patient and explained in easy terms. Many thanks.
20 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Harrogate
Hi Roshanara. Thank you for your review for Tom. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience picking up my new…
Great experience picking up my new phone from Tom. And a great deal from Isaac the other day too
30 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Harrogate
Hi Dorothy,
Thank you for leavening us a 5 star review and congrats on the new phone as well.
Thanks,
The Vodafone Social Media Team
Help for oldies
Visited Harrogate shop today for help with our mobiles as we are pensioners and not very tech savvy The staff were very helpful but mainly Tom who went out of his way to assist us with everything .He is a credit to the company .
23 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Harrogate
Hi William,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the Harrogate store and thank you for your kind words about Tom.
Thanks,
The Vodafone Social Media Team
Good Experience
Friendly. Everything well explained.
All questions answered
Dan the store manager was excellent.
Only issue was the length of time it took for the computer to process each transaction and contract, it took ages
23 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Harrogate
Hi Andy. Thank you for your review for Dan. Minus the issue faced with computer latency, It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Our first point of contact was a staff…
Our first point of contact was a staff member called Dawn . She listened to our enquiry and I immediately felt that here was someone who would help. I was not wrong she took us through our needs step by step and explained concisely and clearly the best Vodaphone plan for us.
We left the shop in the knowledge that we had received 100% customer care!
Title:
A staff member to be proud of !
22 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Harrogate
Hi Noreen. Thank you for your review for Dawn. It's always lovely to read fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Daniel in the Harrogate store was…
Daniel in the Harrogate store was exceptional. His customer service was outstanding. He listened, gave options, was clear and fully responded to my questions. I went to the Newcastle store a few weeks ago and their customer service was poor. Thanks to Daniel I upgrade my Sim account and will be purchasing 2 new I phones before Christmas. Thank you ! 🤩
14 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Harrogate
Hey FD,
Thanks for the lovely review and fantastic support for Daniel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
GRADE A+++ staff
GRADE A+++ staff! I will go on and suggest Vodafone forever!! They did what EE would not. The person who helped me was so wonderful and full of knowledge. I really appreciated to them listening to me and explaining the process. They made my life a whole lot easier!! Give these people at the store in Harrogate bonuses especially the wonderful woman who helped me. She had short silver hair and wears glasses! Her customer service is what will keep your place successful!!!
27 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Harrogate
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Top class service
Dawn as alway's gives the customer help and advice making choosing a new phone pleasurable.
2 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Harrogate
Hi Margo. Thank you for your review for Dawn. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We spent over 2 hours in your in…
We spent over 2 hours in your in Harrogate store with Issac and manger Dan, both extremely helpful sorted everything that we needed and more.
We felt that the most important thing missing which would come under health and safety, we sat in your children’s size hard wooden chairs for the whole length of time we were there and found them extremely uncomfortable as Issac and Dan spent their sitting on the same chairs, we feel that more suitable seating for customers would be recommended and also office chairs for your valued staff, who spending longer sitting on the children’s chairs. I hope that the next I have to visit your Harrogate store changes will have been made. Thank you.
30 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Harrogate
Hi Jacqueline,
This is lovely feedback for Issac and Dan. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Svar från Vodafone UK - Harrogate
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Zero stars if I could do
If i could give zero stars i would do.
How do people make such a big mistake and not apologise for there mistakes.
I would not recommend this shop at all infact I would say stay well away so much so having to take it to ofcom to sort things out with a phone that is less than 5 months old
1 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Harrogate
Hey Anthony,
This is certainly not how we want any of our customers to be left feeling. If you still need any help with this or would like us to look into anything further, please come and chat to us over on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Isaac has been amazing from start to…
Isaac has been amazing from start to finish. He has been really helpful and answered all our questions. Really pleasant experience
23 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Harrogate
Hey Cristian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Isaac was super helpful and informative…
Isaac was super helpful and informative with my Fiancé and I. Being new in the UK he gave us wonderful service to get our numbers and accounts set up. The whole team here seems so friendly and helpful!
Will come back often ✨
23 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Harrogate
Hey Demi-Lee,
Thanks for the lovely review and fantastic support for Isaac.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Easy and Supportive
Dawn from Vodafone Harrogate was amazing in helping me get a new iPhone and switch data plans. A very easy and supportive experience - thank you Dawn!
18 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Harrogate
Thank you for your review Jemima. It's good to see Dawn was able to help to with your upgrade! I hope you're loving your new phone😊
Thanks again, The Vodafone Social Media Team
Svar från Vodafone UK - Harrogate
Hey Kath,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Issac was very patient and very clear
Issac was very patient and very clear. A true professional
2 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Harrogate
Hi, thanks for your feedback for Isaac 😊
All the best, The Vodafone Social Media Team
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