I visited the Greenwich store after I lost my phone. I was stressed out losing access to my contacts. Amjad assisted me to get New phone and transfer my data into the new device. Excellent service
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Plats
Byt platsUnit 9 Crescent Arcade, SE10 9EJ GREENWICH, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent customer service, sorted all my internet and phone contract sorted all in one day. Set up my device and gave me excellent advice. Godwin and Sergio went above and beyond to provide the best... Se mer
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I came into the Greenwich store and was greeted by Sergiu. His customer service is amazing he was friendly and really helpful and helped me find the perfect phone for me. I highly recommend him his ma... Se mer
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Great location!! Staff were friendly and helpful. Knowledgable about services and managed to get ‘round a system glitch without waiting too long. Thank-you Vodafone Greenwich 🙏
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Företagsinformation
Om Vodafone UK - Greenwich
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
Unit 9 Crescent Arcade, SE10 9EJ, GREENWICH, Storbritannien
4,9
Utmärkt
227 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Sergiu
Sergiu, I really do much appreciate for your services and kind supports as a Vodaphone customer!
Thanks!
15 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Greenwich
Hi. Thank you for your review for Sergiu. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing Service provided by Sergiu
Amazing Service provided by Sergiu. So much patience and dedication. Highly recomend.
27 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Greenwich
Hi Diego. Thank you for your review for Sergiu. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went to the store to get replacement…
Went to the store to get replacement for the phone I lost, the guys at the Greenwich store were lovely, made the process stress free and smooth. They helped me recover my data into the new phone
17 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Greenwich
Hey Teddy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Greenwich
Hey Seran,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had a nice time upgrading my phone…
I had a nice time upgrading my phone and chatting to Micah.
15 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Greenwich
Hey Meghan,
Thanks for the lovely review and fantastic support for Micah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sergio at Vodafone provided an…
Sergio at Vodafone provided an outstanding customer experience from start to finish. He was not only knowledgeable and efficient but also incredibly patient and friendly, taking the time to clearly explain all options and ensuring I fully understood everything before making any decisions. His professionalism and genuine willingness to help made the entire process smooth and stress-free. It’s rare to come across someone so committed to excellent service—Sergio truly went above and beyond, leaving me feeling valued and confident in my choice with Vodafone.
19 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Greenwich
Hey Danni,
This is fantastic to hear! We really appreciate the feedback for Sergio.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely useless on everything.
Quick reply to the reply
LOL- call us, almost impossible to get someone with any understanding of the company on the actual phone. You get outsourced support via chat that are helping 20 people at once, clearly, and know nothing about the company I’ve wasted a combined two working weeks minimum calling or chatting them. Yesterday I chatted with an agent about returning the extra equipment and it was 43 minutes - they couldn’t tell me anything. I asked one question - tell me the serials or MAC addresses if the provisioned equipment, they wanted me to explain why I needed that info, then to go through a FOURTH security check.
So, that’s going in a landfill sadly - they clearly have no record of sending it to me. Why should I care.
—
Switched broadband. They sent me two modems, never arranged for the non provisioned.
I lost 18% of my speed when I switched from BT. Told them there was a problem, in fact what it was (as a highly technical 30 year professional) - they argued, 8 months later they rewired when someone new moved in, speed fixed.
The mobile signal connects almost nowhere in London. Even if it says it is, it’s not. Trying to break the contract for failure to provide service.
Their answer, report the issue when you’re in the spot that’s not working …. How?!?! Alternately, they want me resetting mobile settings on my phone whenever I change areas. They just don’t have a clue.
Their customer service is awful, they have terrible coverage, their broadband is weaker than the competition even using the same lines. They don’t listen. They don’t try to
I absolutely HATE this company. I can’t wait to move every service in November. Don’t be tempted by switch pricing. They’re the absolute worst.
19 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Greenwich
Hey there,
I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Amazing staff and a very good service.
6 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Greenwich
Hey Amritam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was with 3g
I was with 3g , the network was awful, a friend of mine advised me to switch to Vodafone called them today and it was the best experience I’ve ever had,
Gulban was a good communicator who helped explaining, she was able to advise perfectly on what’s best for me , really appreciate your help, thank you.
3 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Greenwich
Hey Khalid,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Godwin was amazing solving all my…
Godwin was amazing solving all my issues thank you Godwin Vodafone is lucky to have you and I will recommend his service to all my family, friends and colleagues 😀
8 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Greenwich
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Was dealt with by Sergiu 👍🏻
Was dealt with by Sergiu - most helpful person ever
Couldn’t do enough for me and got everything sorted
7 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Greenwich
Hi Dave,
Thank you for your review for Sergiu. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Good and quick service
5 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Greenwich
Hi Ian,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Lost Sim - Super helpful and friendly staff
Super helpful and friendly staff, had an issue with my sim being stolen and the team
Were very efficient on providing advice.
24 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Greenwich
Hello, John,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sergio was very helpful with the sim…
Sergio was very helpful with the sim swap.
15 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Greenwich
Hi Li,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Very good
Very good ! I was served by faraz and sevice was amazing
7 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Greenwich
Hi Ndriqim, Thanks for your fab feedback ☺️ All the best, The Vodafone Social media Team
Well-placed store. Great store.
I came into the Vodafone shop by the Cutty Sark station to get a Pay as You Go SIM. Sergiu assisted me and was very helpful. He proposed many options, Pay Monthly etc.
17 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Greenwich
Hi Meena,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Sergiu at Vodafone Greenwich has been…
Sergiu at Vodafone Greenwich has been amazing! He has been very patient in helping me with my iPhone trade in, looking at my broadband account and helping me save money and also helped me set up my Apple Watch account. He has been very funny, I have enjoyed his company and recommend him to any customers! We hope that management see what an asset he is!! Thank you Sergiu!
12 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Greenwich
Hi Nicola,
Thank you for taking the time to review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Omg SERGIU IS AMAZING!!!
Omg SERGIU IS AMAZING!!!
Came in to update broadband! And Sergiu was so helpful!!! Absolutely the best salesperson and really kind when I knew nothing about my account!!!
12 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Greenwich
Hi Ashley,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service from Sergiu
Excellent service from Sergiu! Recommend for everyone!
11 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Greenwich
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.