Vodafone UK - Great Yarmouth Omdömen 

119
TrustScore 4.5 av 5

4,7

25 Market Place, NR30 1LY Great Yarmouth, GB


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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

After my husband passed away Jasmine was so incredibly helpful with the process and even saved me money on my bill 10 star would recommend

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Betygsatt 5 av 5 stjärnor

Came onto great yarmouth store on Saturday 7th September & spoke to Megan. We went in with a problem with which we could not sort ourselves. Megan was absolutely fantastic, she sorted our problem wit... Se mer

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Betygsatt 5 av 5 stjärnor

Today we went into the Gt Yarmouth High Street store to ask for some advice on a contact and ended up upgrading four plans for the whole family. We were looked after by Ashley, who was extremely help... Se mer

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Betygsatt 5 av 5 stjärnor

Megan was amazing 🤩 really kind, supportive & helpful in sorting out my confusion & concerns in a really professional manner with good humour & all while helping her colleagues with their questions t... Se mer

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Företagsinformation


Kontaktuppgifter

  • 25 Market Place, NR30 1LY, Great Yarmouth, Storbritannien

4,7

Utmärkt

TrustScore 4.5 av 5

119 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

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Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(119)

41 418 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Troy was very helpful and patient with…

Troy was very helpful and patient with us whilst we upgraded our phone, also done us a great deal!

5 november 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Great Yarmouth

Svar från Vodafone UK - Great Yarmouth

Hi Chloe,

What super feedback for Troy! Thanks for taking the time to let us know - it's really appreciated.

Thanks again, Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Polite & Professional

Troy really helped with an online order I purchase and assisted me in purchasing a SIM only product which was exactly what I was after. He was professional, polite & helpful.

3 november 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Great Yarmouth

Svar från Vodafone UK - Great Yarmouth

Hi Helena,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Troy was faboulous

16 september 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Great Yarmouth

Svar från Vodafone UK - Great Yarmouth

Hey Talie,

It's great to hear how Troy was able to help, and provide such a great experience.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Troy was Very helpfull

Troy was Very helpfull, and great customer service.

14 september 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Great Yarmouth

Svar från Vodafone UK - Great Yarmouth

Hi Sophie. Thank you for your review for Troy. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

We see Megan she was do helpful and…

We see Megan she was do helpful and kind she was so pleasant well done

8 september 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Great Yarmouth

Svar från Vodafone UK - Great Yarmouth

Hey Keith,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Troy was very helpful and dealt with my…

Troy was very helpful and dealt with my query as requested in a professional manner

8 september 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Great Yarmouth

Svar från Vodafone UK - Great Yarmouth

Hey Richard,

Thanks for letting us know what an amazing job Troy did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Very patient and helpful and…

Very patient and helpful and informative.

8 september 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Great Yarmouth

Svar från Vodafone UK - Great Yarmouth

Hey Monica,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Troy was excellent

Troy was excellent. Really helpful. Very pleased.

3 augusti 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Great Yarmouth

Svar från Vodafone UK - Great Yarmouth

Hey Kevin,

Thanks for letting us know what an amazing job Troy did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Happy with the fast and speedy service…

Happy with the fast and speedy service troy was great easy and plesent to deal with and nice to talk to

29 juli 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Great Yarmouth

Svar från Vodafone UK - Great Yarmouth

Hey Richard,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

New sim and broadband

Came in to the store and Troy and Lewis greeted me with a smile and made visit to the store easy and painless Troy was very knowledgeable and swift finding us the right plan and Lewis is very new and easy to talk to

15 juli 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Great Yarmouth

Svar från Vodafone UK - Great Yarmouth

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Tech issue and new sum

Very friendly and welcoming,
Efficient in solving my technical issue and also saved me money on my monthly bill.

15 juli 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Great Yarmouth

Svar från Vodafone UK - Great Yarmouth

Hey Heidi,

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Upgrade

Upgraded my phone at Vodafone store in gt Yarmouth with jasmin. She was knowledgeable,professional,friendly and helpful. Everything was made easy,all explained well,including the package I would receive. Shop was clean and tidy,plenty of room for customers and to look round. I have been with Vodafone for years and would not change,they are competitive on pricing,have a good selection of phones. Highly recommended.

7 juli 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Great Yarmouth

Svar från Vodafone UK - Great Yarmouth

Hi Lorraine. Thank you for your glowing 5-star review for Jasmin. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Data transfer

Fabulous friendly and helpful advisor troy was really efficient on transferring all of my data from my old phone to the new one he was very helpful I couldn't of asked anymore from him

4 juli 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Great Yarmouth

Svar från Vodafone UK - Great Yarmouth

Hey Tammy,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Easy communication

Easy communication, great customer service, amazing thanks, Megan.

1 juli 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Great Yarmouth

Svar från Vodafone UK - Great Yarmouth

Hi Fernando. Thank you for your review for Megan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Went into store with issues with my new…

Went into store with issues with my new watch the young lady I saw jasmine was very knowledgeable and incredibly helpful resolves my issue very quickly and offered me an upgrade while I was in store saving me going back in the future

30 juni 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Great Yarmouth

Svar från Vodafone UK - Great Yarmouth

Hey Joel,

Thanks for letting us know what an amazing job Jasmine did at getting everything sorted for you with your watch!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Customer Service was great

Today me and my mum were served by Troy, he was very helpful and took his time explaining all the details to us. My mum has difficulty in understanding things like this so needs somebody who is patient and he was exactly that. She came away from the appointment satisfied with her new contract and felt listened to by Troy. All round it was a lovely interaction and we would come again if any problems were to happen.

19 juni 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Great Yarmouth

Svar från Vodafone UK - Great Yarmouth

Hey Amber,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Good staff

I dealt with Troy . Extremely helpful and very knowledgeable.
Many thanks
Bryan

3 juni 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Great Yarmouth

Svar från Vodafone UK - Great Yarmouth

Hi Bryan. Thank you for your review for Troy. It's always lovely to read such nice feedback. If you ever need anything, please come and chat to us over on social media:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Troy was fantastic and made everything…

Troy was fantastic and made everything so easy

29 maj 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Great Yarmouth

Svar från Vodafone UK - Great Yarmouth

Hey Mark,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

So much better than I expected.

I received excellent service from the staff and Troy sorted a really good deal for my phone and call plan which I was very impressed with as you expect some service providers just to charge you as much as they possibly can would not hesitate to revisit the branch again if I ever need to revise my contract again.

30 maj 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Great Yarmouth

Svar från Vodafone UK - Great Yarmouth

Thank you for your review. It's good to read Troy was able to find you a great deal. I hope you're loving your new phone!
Thanks again, The Vodafone Social Media Team

Betygsatt 1 av 5 stjärnor

Still no response and my Internet is…

Still no response and my Internet is buffering so badly. Dreadful

28 maj 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Great Yarmouth

Svar från Vodafone UK - Great Yarmouth

Hey P Atkins,

Please reach out to the dedicated Broadband team on 0333 304 0191 or via LiveChat here: vodafone.uk/2LCJiTm so that they can help get this resolved for you.

If there's anything at all you still need help with, please come chat to my team on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks,
Vodafone Social Media Team

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