I went to the store with the idea to migrate the lines to another company. However, Taran was really attentive and professional. He sorted everything out and honestly he really made the difference b... Se mer
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Plats
Byt plats29 New Road, DA11 0AB Gravesend, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My agent Toby was very efficient, informative and jovial. His calm approach makes his customer service enjoyable. He throughly explained the process, the charges involved and the dates the chsnged... Se mer
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I had a problem redeeming the free 24 month Apple TV offer after having my Vodafone broadband installed. Several calls to Home Broadband Customer Services, over a few weeks, just promised a link that... Se mer
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Tomas was very helpful and gave clear information given regarding my new tariff today
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Företagsinformation
Om Vodafone UK - Gravesend
Skrivet av företaget
Kontaktuppgifter
29 New Road, DA11 0AB, Gravesend, Storbritannien
4,9
Utmärkt
208 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really great customer service
Really great customer service, very helpful and friendly staff
26 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Gravesend
Hi Gianluca,
It's lovely to hear you've had this great customer service when visiting our store.
We're always here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent customer service and support
Excellent customer service and support. So nice dealing with people face to face
26 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Gravesend
Hi Emma,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to us on Social Media. You can do this using Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY or Instagram using Vodafone UK
All the best,
Vodafone Social Media team
Tomas goncalves from the Vodafone…
Tomas goncalves from the Vodafone store in gravesend gave me the best customer service and he was very friendly, knowledgeable and helpful and the gravesend store is the best Vodafone store I have been too 10/10 service.
18 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Gravesend
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great service
Great service, really informative and help me with everything I needed.
6 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Gravesend
Hey Kyle,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
She was very helpful
She was very helpful, guided through the whole process explained plainly. Very patient and has knowledge of the packages and products. Great service
14 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Gravesend
Hi, thank you for your review. It's always good to read such complimentary feedback.
Thanks again,
The Vodafone Social Media Team
Very helpful and knowledge staff always try their hardest to find a deal to suit your budget
Very helpful and knowledge staff
13 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Gravesend
Hey Mark,
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Silviana in Gravesend Branch has been…
Silviana in Gravesend Branch has been really helpful today and found the best option for me
Would definitely recommend her to everyone!
13 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Gravesend
Hey Jordan,
Thank you for your review. I’ll be sure to pass on the feedback for Silviana from the Gravesed store. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
This is a funny situation as I keep…
This is a funny situation as I keep coming back. Its because the service is very good and very friendly. Like the banter that we have.
12 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Gravesend
Hi Geoffrey,
Thank you for your review. It's always lovely to read positive feedback. If you recently visited a store, please edit your review to let us know the name of the store, and we'd be happy to feed this back to them directly. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great service
The food was amaizing and the waitress was really nice
10 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Gravesend
Thanks for your fab feedback.
All the best,
The Vodafone Social Media Team
Svar från Vodafone UK - Gravesend
Hi, thanks for your fab feedback.
All the best,
The Vodafone Social Media Team
Georgiana has been very helpful on my…
Georgiana has been very helpful on my visit at the gravesend store. She has offered me great advice and provided me with options and the best price possible. I would definitely recommend her to go to if you are in need of advice.
10 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Gravesend
Hey Petra, thanks for your awesome feedback for georgiana. We'll be sure to feed this back to the store for you.
Thanks again,
The Vodafone Social Media Team
Visited the Gravesend branch and spoke…
Visited the Gravesend branch and spoke with Silviana, very helpful and professional, answered all questioned asked and was friendly and approachable.
10 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Gravesend
Hi Katie, Thanks for your great feedback for Silviana. We'll be sure to pass this onto the Gravesend store team for you.
Thanks again,
The Vodafone Social Media Team
Bill
People in store today were very nice and helpful with my bill enquiry
Would deffinetelly reccomend to everyone to go and see them instead of waiting hours on the phone to Customer Service
Also got a nice deal from them that I will consider as soon as my current ends
7 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Gravesend
Hi Eduard,
Thank you for your support and feedback. Please edit your review to let us know which store you recently visited so we're able to feed this back to them directly.
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Gravesend
Hi Cristi,
Thank you for your support and feedback. If you visited a store recently, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly
Thanks again,
Vodafone Social Media Team
Helpfull and a good knowledge of…
Helpfull and a good knowledge of products. I couldn't have got better help. Perfect ty.
5 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Gravesend
Hi Graham. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great customer service friendly staff
5 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Gravesend
Hi Dan. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
New phone for me
New phone for me , really quick and really helpful adviser,thanks for everything Georgiana! Would recommend Gravesend store all stuff was really helpful!!
5 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Gravesend
Hi Alison.
Thank you for your review. It's always lovely to read such nice feedback for our store agents; I've passed this along to them directly. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Vodafone shop provides a excellent service
Vodafone shop provides a excellent service and staff are very friendly and Tomàs Gonçalves helped me a lot by giving me the best deal within my budget
4 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Gravesend
Hey Gurmanav. It's always nice to read such lovely feedback. If you spoke to Tomàs in one of our stores, please let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
Vodafone Social Media Team
Thank you for the help
Thank you for the help. Done upgrade with Georgiana and will come back to discuss broadband!
4 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Gravesend
Hey Jeeva,
It's always lovely to read such nice feedback. If you spoke to Georgiana in one of our stores, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
Vodafone Social Media Team
We came instore for help on our new…
We came instore at Gravesend for help on our new phones and straight away the service was exceptional ,so friendly and helpful,Silviana was the lady that helped us and went completely above and beyond for us as we needed her help over a few days,she really is a credit to your store.
3 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Gravesend
Hi Sue,
Thank you for your support and feedback. Please edit your review to let us know which store you recently visited so we're able to feed this back to Silviana directly.
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.