A great relaxed service with Declan. He patiently explained my options and even helped me with a software issue!
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Plats
Byt plats29 Lyon Way, KY7 5NN Glenrothes, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Outstanding customer service today when I had a technical problem with my phone.Sorry I did not catch the adviser's name.He identified and fixed the issue straight away.Very helpful and polite.
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Had the most seamless appointment with Matt this afternoon to set up the transfer of old to new apple phones. True Professional and passionate about his role. Thank you for helping me. Five stars all... Se mer
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I had a fantastic experience at Glenrothes Vodafone. Lee assisted me with finding the right Tablet for my wife. He showed me all the options, services and payments to assist me in making the decisi... Se mer
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Företagsinformation
Om Vodafone UK - Glenrothes
Skrivet av företaget
Kontaktuppgifter
29 Lyon Way, KY7 5NN, Glenrothes, Storbritannien
4,9
Utmärkt
139 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service as always
Excellent service as always
Would recommend to all
3 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Glenrothes
Thanks for your review. We're happy to hear that you consistently receive excellent service from us.
Vodafone Social Media Team
I had an issue with billing for my…
I had an issue with billing for my mobile contract and was rather stressed. Sarah immediately identified the issue and resolved it, all while discussing options for a new tariff with my upgrade next year.
1 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Glenrothes
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Dylan was fantastic couldn’t have asked…
Dylan was fantastic couldn’t have asked for a better experience in store, Glenrothes Store has amazing staff and felt very welcome
14 augusti 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Glenrothes
Hey Jacqueline,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service
The team were amazing
Thank you kindly
7 augusti 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Glenrothes
Hey James,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lee from the Glenrothes team was very…
Lee from the Glenrothes team was very informative and helpful whilst I was in today looking for a new phone. Wouldn't hesitate going to Lee for advice. Great customer service.
5 augusti 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Glenrothes
Hey Karen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service in store
Great service in store, would visit again and recommend to family and friends
Thank you
4 augusti 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Glenrothes
Hey Sims,
I'm glad to hear that the store agents were able to help. Thank you for the wonderful review and the fantastic support for team.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
New phone and Facebook issue
Came in about a Facebook issue and Dan advised me what to do but also set me up with a new device as I had a trade in offer available on my account, thanks
13 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Glenrothes
Hey Mrs Kierszten,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely brilliant service
Absolutely brilliant service. Very helpful and answered all our questions. Would definitely recommend this store. Dan was fantastic.
13 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Glenrothes
Hey Scott,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very efficient
Very efficient, helpful and sorted all of my worries Dan the manager , was who I dealt with and I will come back to this shop with no hesitation whatsoever and an absolute pleasure of an experience
4 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Glenrothes
Hey Gaye,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fix Google account
Went in to help merge my Google account with my phone and tablet and Dan fixed it without a fuss
10 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Glenrothes
Hi Isabella.
We're happy to hear that we were able to merge your Google account with your phone and tablet without any trouble.
Thank you for sharing your positive experience,
Vodafone Social Media Team
New customer
Amazing environment and supportive as I came in to help a friend with the broadband and Dan helped sort this out and a SIM deal to take us away from pay as you go as we was paying too much for this too
9 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Glenrothes
Hey Angela,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Setting upy new device
Amazing service with help setting up my new phone.
Cheers Dan
5 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Glenrothes
We're happy to hear that you had an amazing experience, and we appreciate you taking the time to leave us this great review.
Thanks,
Vodafone Social Media Team
Great service.Patient and friendly
Great service.Patient and friendly. Excellent.
12 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Glenrothes
Hey Alison,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in with a friend to help them with…
Came in with a friend to help them with their account and got speaking to Dylan about my broadband and mobile and moved over to Vodafone from O2 and saved some money.
Dylan was amazing couldn't be happier, thank you so much
8 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Glenrothes
Hey Bruce
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Dylan in the Glenrothes…
Thank you Dylan in the Glenrothes Store, service was fantastic, got the phone I wanted with the plan I wanted couldn't thank Dylan enough
8 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Glenrothes
Hey Neil,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Store visit.
The staff are friendly as always.lf l'm not sure about a matter they are always patient with me for example one of the young lads Lee is a good example for his colleagues.
1 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Glenrothes
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
VERY GOOD SERVICE
VERY GOOD SERVICE, FROM MICHAEL EX PLAINEDEVERYTHING FOR ME TO UNDERSTANS EXCEPTIONALLY GREAT SERVICE.
1 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Glenrothes
Hey Janice,
Thanks for the lovely review and fantastic support for Michael. It's always great to read such nice feedback.
.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic experience in Store
Fantastic experience in Store, very thankful to Dylan who helped me get the phone I wanted
5 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Glenrothes
Hi Sheena,
We really appreciate your wonderful review and the amazing support for Dylan.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Very happy with the service
Very happy with the service, staff are very friendly and helpful.
3 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Glenrothes
Hey Gregory,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Customer service was absolutely…
Customer service was absolutely outstanding, friendly and extremely helpful. Helped myself and my girlfriend get our new phones. I'll give Dylan 10/10
3 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Glenrothes
Hey Ray,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.