I had a really great experience with Vodafone. The service was quick and efficient, but what really made the difference was the excellent support I received from Saqib. He was extremely friendly, he... Se mer
Plats
Byt platsUnit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW London, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Sailen was Immediately helpful, straight to the point and also helped me sort our my contract. Very happy customer!
Företaget har svarat
My phone was out of storage, just popped in for help, here this amazing sale assistant Ainsley who spent a good 20mn trying his level best looking how to free some space on my phone.his energy was o... Se mer
Företaget har svarat
Sailen was exceptional. The shop was due to shut at 7pm & I nipped in ten minutes before to buy a SIM only plan. He stayed 20 minutes later than required to help me insert the sim into my handset & to... Se mer
Företaget har svarat
Företagsinformation
Om Vodafone UK - Fulham Broadway
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Kontaktuppgifter
Unit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW, London, Storbritannien
4,9
Utmärkt
217 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Arif was very good in pointing me in…
Arif was very good in pointing me in right direction with my sim only upgrade.
17 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Fulham Broadway
Hey ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Extremely helpful customer service.
Extremely helpful customer service.
9 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Fulham Broadway
Hey Claire,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chad was really helpful
Chad was really helpful, he was very attentive and answers all the queries that I had.
5 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Fulham Broadway
Hey Josh,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Arif was a life saver and solved a…
Arif was a life saver and solved a world class mix up by your 191 customer service team who switched my phone from business to consumer and in the process my number for 25years disappeared. I lost my number for 10 days and now thanks to Arif I have it back.
29 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Fulham Broadway
Hey Philip,
Thank you for your feedback. It's always wonderful to read such kind words about Arif.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Arif was amazing
Arif was amazing - so helpful thank you very much. Best person we’ve spoken to at Vodafone in 1.5years
10 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Fulham Broadway
Hey Emily,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Efficient and helpful
Sailen was so efficient and helpful, he managed to discount my monthly mobile bill as well as sorting out my new broadband contract. Great service
3 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Fulham Broadway
Hey Alexandra,
Thanks for the lovely review and fantastic support for Sailen.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Even though hw ia a Livwrpool fan
Even though hw ia a Livwrpool fan, sailing gave me fantastic service he needs a payrise
3 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Fulham Broadway
Hey Robert,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience with Arif
Great experience with Arif. Very helpful with my phone problems. Very quickly responded.
21 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Fulham Broadway
Hello Monika,
It's always our aim to provide a helpful service, so it's great to hear that Arif delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
### Review for Sailen
### Review for Sailen, Assistant Manager at Fulham Branch
I had the pleasure of interacting with Sailen, the Assistant Manager at the Fulham branch, and I must say his knowledge and assistance were truly exceptional. From the moment I approached him, he demonstrated a deep understanding of the products and services, answering all my questions with clarity and confidence. His expertise was evident, and he went above and beyond to ensure I had all the information I needed to make an informed decision.
What stood out most was Sailen's willingness to help. He was patient, attentive, and genuinely invested in resolving my concerns. Whether it was providing detailed explanations or offering practical solutions, he made the entire experience seamless and stress-free. His professionalism and friendly demeanor made me feel valued as a customer.
Sailen is a true asset to the Fulham branch, and I would highly recommend seeking his assistance if you need knowledgeable and reliable support. Thank you, Sailen, for your outstanding service!
15 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Fulham Broadway
Hi Can,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great Experience
Great Experience, Arif was really helpful and patient organizing a new contract!
12 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Fulham Broadway
Hi Jenny,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Fulham Broadway
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Friendly staff and great customer…
Friendly staff and great customer service
7 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Fulham Broadway
Hi Mhal,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
The service was excellent
The service was excellent! Both knowledgeable and friendly by Sailen
7 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Fulham Broadway
Thanks for much for your excellent review, Paris! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Svar från Vodafone UK - Fulham Broadway
Thanks for your awesome feedback for Zack! All the best, The Vodafone Social Media Team
Incredible customer service at this…
Incredible customer service at this branch. Zack really went above and beyond to deal with a complicated issue after having my phone stolen, showing patience and a helpful can-do attitude throughout. He made sure all bases were covered and that I could get the best possible deal. Would recommend to anyone.
15 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Fulham Broadway
Hey Karina, thanks for your lovely feeback for Zack. IT great to see he did everything possible to help you after some one stole your phone. All the best, The Vodafone Social Media Team
Great service from the in store team
17 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Fulham Broadway
Hey JM, thanks for your feedback 😊 All the best, The Vodafone Social Media Team
Svar från Vodafone UK - Fulham Broadway
Hi Norman,
This is a great review. Thanks for sharing your feedback. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great person.
10 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Fulham Broadway
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Arif and Alex Help me tech problems all good, took a while but sorted it for me in the end
Arif and Alex Help me tech problems all good, took a while but sorted it for me in the end
9 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Fulham Broadway
Hi Andrew,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I went into the store and was standing…
I went into the store and was standing there for a good 10 mins whilst the sales assistant watched me obviously aware that I needed help eventually he asked me what I needed help with I said I'm interested in this pay as you go phone he said we don't have any of the pay as you go phones without even checking to see why put about 20 pay as you go phones on display if your out of stock and don't have them it's a waste of time for the customer it's not rocket science to remove them from display if there not in stock available for sale.
7 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Fulham Broadway
Hi. It's disappointing to see your review. We completely understand the importance of receiving the required help and support when needed, especially during a face-to-face interaction. This isn't the experience we want you to have, nor the service that we strive for here at Vodafone.
Vodafone Social Media Team
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