Vodafone UK - Fareham Omdömen 

169
•
TrustScore 5 av 5

4,9

Unit 59 , 30 Westbury Mall, PO16 0PD Fareham, GB

•

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I always go in store for phone transfers and the service is always first class. Could not be happier! Alex was reassuring and talked me through the whole thing and Carl was really friendly and helpful... Se mer

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Betygsatt 4 av 5 stjärnor

The staff were very helpful and friendly especially Jake who patiently transferred data over to my Mother's new Doro mobile phone. Excellent service which was appreciated and I certainly recommend usi... Se mer

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Betygsatt 5 av 5 stjärnor

Very helpful, friendly, chatty chap. Made the whole experience enjoyable and easy. Very informative and explained everything in simple terms.

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Betygsatt 5 av 5 stjärnor

I went into Vodafone in Fareham and met a lovely chap named Carl, he was very professional and helping me with my phone contact and getting me the best deal and extremely funny man very pleasant atmos... Se mer

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Företagsinformation


Kontaktuppgifter

  • Unit 59 , 30 Westbury Mall, PO16 0PD, Fareham, Storbritannien

4,9

Utmärkt

TrustScore 5 av 5

169 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(169)

42 851 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I always go in store for phone…

I always go in store for phone transfers and the service is always first class. Could not be happier! Alex was reassuring and talked me through the whole thing and Carl was really friendly and helpful. 10/10

26 september 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Fareham

Svar från Vodafone UK - Fareham

Hey Helen,

Thanks for the lovely review and fantastic support for Carl.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Very helpful

Very helpful, friendly, chatty chap. Made the whole experience enjoyable and easy. Very informative and explained everything in simple terms.

16 september 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Fareham

Svar från Vodafone UK - Fareham

"Hey Cathy,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Betygsatt 5 av 5 stjärnor

Alex was informative and extremely…

Alex was informative and extremely helpful with everything I required

16 september 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Fareham

Svar från Vodafone UK - Fareham

Hey Glenn,
Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Mega helpful guy

Very helpful and fool proofed everything for me so I understood it all. Knew his stuff and explained how to transfer phone to phone and that if i struggled i could come back into store.

5 september 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Fareham

Svar från Vodafone UK - Fareham

Hey Beth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Jono quickly sorted the issue & saved money

Jono quickly sorted the issue with my phone and then save me money with the airtime plan renewal. Thank you. Fantastic service and great knowledge.

20 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Fareham

Svar från Vodafone UK - Fareham

Hey Audrey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Jimmy Alex and Charlie were extremely…

Jimmy Alex and Charlie were extremely helpful in setting up our new phones. They were very patient and helpful
I would like to say thank you for your service

10 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Fareham

Svar från Vodafone UK - Fareham

Hi, thank you so much for your wonderful review and the amazing support you’ve shown for Jimmy Alex and Charlie, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Betygsatt 5 av 5 stjärnor

Customer service excellent

Customer service excellent. Alex was very efficient and explained everything very well. He also has a very pleasant approach. A very good employee.

3 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Fareham

Svar från Vodafone UK - Fareham

Hey Mrs Wright,

Thanks for the lovely review and fantastic support for Alex. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Very helpful

Vodaphone have been very helpful in getting me the best contract for the best price and Alex has helped me set up my new phone ver efficiently.

26 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Fareham

Svar från Vodafone UK - Fareham

Hey Claire ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Alex was very helpful and pleasant.

Alex was very helpful and pleasant.

29 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Fareham

Svar från Vodafone UK - Fareham

Hey Carol,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Alex was very knowledgeable and helped…

Alex was very knowledgeable and helped us through 2 upgrade orders

29 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Fareham

Svar från Vodafone UK - Fareham

Hey Colin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Exceptional service, Vodafone Fareham

I went into Vodafone in Fareham and met a lovely chap named Carl, he was very professional and helping me with my phone contact and getting me the best deal and extremely funny man very pleasant atmosphere. Really nice to see somebody enjoying their work great customer service. I would highly recommend this company. The staff were all very friendly. exceptional service 

11 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Fareham

Svar från Vodafone UK - Fareham

Hey Samantha,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Above and beyond

Alex and Charlie went above and beyond by helping with my issue! Highly recommended store with very helpful and friendly people!

7 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Fareham

Svar från Vodafone UK - Fareham

Hey Attila,

Thanks for the lovely review and fantastic support for Alex and Charlie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Just a quick thank you to Alex at the…

Just a quick thank you to Alex at the Vodafone store in Fareham Shopping Centre. I appreciated your help and advice when I dropped in today. I’ve been with Vodafone since the year dot. Never had any problems and the Fareham team have always been top dollar. Thank you.

1 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Fareham

Svar från Vodafone UK - Fareham

Hey Dave,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Jake in the vodafone Fareham Branch was…

Jake in the vodafone Fareham Branch was extremely helpful in resolving an ongoing situation. I have been trying to cancel sim I haven't used for 8 years. Due to mobility issues I was not able to attend shop. He was kind considerate and methodical checking my id so I could add my current number in order to cancel through Customer service. He also showed a good knowledge of procedures and advised if there were any further problems to come in and see him. Would definitely recommend using this branch and asking for Jake he is an asset to The team.

30 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Fareham

Svar från Vodafone UK - Fareham

Hey Lorna,

Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Impeccable customer service - Fareham, Hampshire

My phone suddenly stopped working and so I popped into the Fareham Vodafone store to ask for some help. This is where I met Jimi.

Jimi greeted me with a friendly smile and immediately set to problem-solving my issue. After a lot of time had passed and having tried everything he could think of to fix the issue, he concluded that my phone had possibly been blacklisted and advised I return it to the well-known gadget store I bought it from. Jimi was correct!

Jimi, thank you from the bottom of my heart for all the time you spent with me (and my phone!) despite the fact there was no gain to yourself or your store. This re-enforces my appreciation for Vodafone customer service even more.

Thank you Jimi - Angela 💙

20 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Fareham

Svar från Vodafone UK - Fareham

Hey Angela,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Carl was very helpful today

Carl was very helpful today. Ensured that I got the best deal possible within my budget

10 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Fareham

Svar från Vodafone UK - Fareham

Hey Vicki,

Thanks for the lovely review and fantastic support for Carl.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Carl at Vodafone

carl was really polite, patient and informative. he had great humour and was really down to earth. perfect experience.

10 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Fareham

Svar från Vodafone UK - Fareham

Hey Lewis,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Charlie was a briliant help alround

Charlie was a briliant help alround

9 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Fareham

Svar från Vodafone UK - Fareham

Hey Wendy,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Very happy with how Alex dealt with my…

Very happy with how Alex dealt with my problem. He sorted it all out for me and also upgraded my daughter’s account. What a super star.

8 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Fareham

Svar från Vodafone UK - Fareham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Great Customer Service from Jake at Fareham Branch Today!

Just wanted to leave a positive review for Jake at the Fareham branch today. What an asset to Vodafone and the branch!
Jake found my elderly Mum a great deal on her contract today, explained everything clearly and was so kind, polite and caring towards her.
She had visited the same branch in November but has been left feeling she overpaid for my Dads contract.
The member of staff had come from the Gosport branch that day and I had been unable to accompany her there. Mum felt he had not been transparent, was pushy and she has been left paying far too much for my Dads contract and more than she thought she had agreed (Dad is 90 and only uses the phone for emergencies so did not need to be paying more than the minimum).
Jake has restored her faith in Vodafone and the branch and we will be back when Dads contract renews to see him to ensure they are not mis-sold this time.

7 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Fareham

Svar från Vodafone UK - Fareham

Hey,

Thanks for the lovely review and fantastic support for Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

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