Great customer service as always. Entered to cancel an old account came away with 59% savings on my two sim plans. Maddi was very helpful, polite, interested in me, made eye contact and friendly -... Se mer
Företaget har svarat
Plats
Byt plats16 Market Street, TR11 3AF Falmouth, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really helpful service. Popped into the Falmouth store where Gryff and Harry couldn't gave been more helpful. Would definitely recommend. I have just switched to vodaphone BB and saved money on... Se mer
Företaget har svarat
Wonderful service as always, great staff and a credit to falmouth. I spoke to Harri who was excellent
Företaget har svarat
Got me a great deal on upgrading my phone- I wasnt even looking! Polite, friendly and efficient service from Gryff and Harri. Couldn't fault it!
Företaget har svarat
Företagsinformation
Om Vodafone UK - Falmouth
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
16 Market Street, TR11 3AF, Falmouth, Storbritannien
4,9
Utmärkt
250 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Falmouth visit
Super helpful and friendly, got everything sorted straight away.
22 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Falmouth
Thanks for your 5 star review, Sam! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to assist 🙂 Thanks, Vodafone Social Media Team
Great customer service polite and very…
Great customer service polite and very helpful
14 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Falmouth
Hi Brian. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New phone
Jack was patient and knowledgable as I bought a new contract with a new phone.
He was very personable and made the whole experience fun.
14 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Falmouth
Hi Lynne. Thank you for your review for Jack. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Colleague was helpful
Colleague was helpful, gave me his full attention and I left with no complaints
12 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Falmouth
Hi Paul,
These are lovely kind words of feedback. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Went to vodaphone falmouth and was…
Went to vodaphone falmouth and was dealt with by gryff. He was very good at explaining everything I needed to know, however he had alot of problems with the vodaphone systems, which took a lot of time.
5 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Falmouth
Hi Rebecca,
Thanks for sharing your positive feedback for Gryff. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sophie provided excellent customer…
Sophie provided excellent customer service, will definitely be a returning customer because of her
20 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Falmouth
It's really great to see such lovely feedback for Sophie. It's always a pleasure to see our team making such a great impression.
Thanks, The Vodafone Social Media Team
Very Happy
Extremely helpful and polite. Explained the offers to help me make a choice
10 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Falmouth
Hi Sonjia,
This is a great review. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great staff, poor systems
This is the 2nd time I have been into the shop trying to upgrade my phone and your systems have had issues.
My time is precious and spending hours at a time trying to upgrade only to be told your systems are not working properly is totally crap. The poor staff are trying to do their best and are so helpful but it seems impossible for them with such shocking systems to work on.
6 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Falmouth
Hi Anita,
Thanks for taking the time to share your experience in our store, this definitely isn't the level of service we aim. We'd love to help you with your upgrade, please drop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
And them know you've a review here too please.
Thanks, Vodafone Social Media Team
Svar från Vodafone UK - Falmouth
Hi Peter,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Helpful friendly staff
Helpful friendly staff, got me set up with a new phone, would highly recommend to anyone
29 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Falmouth
Hey Alexander,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack was super helpful and patient…
Jack was super helpful and patient setting us up with a new phone, working around my family’s needs. Thanks so much!
24 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Falmouth
Hey Chloe,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Joseph in the Falmouth branch is…
Joseph in the Falmouth branch is lovely, dealt very well with all my queries and never made me feel stupid even though I am 75 and techno useless ! New phone soon !
2 juli 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Falmouth
Hi Jeannette, it's great to see Joseph took the time to explain everything to you today. I hope you love your new phone when you get it!
Thanks, The Vodafone Social Media team
I lost my iPhone
I lost my iPhone, while on holiday in Falmouth.Went into the Vodafone store and Gryff was extremely helpful in helping my located in .
11 juni 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Falmouth
Hi Gina, It's great to see we've been able to help you find your phone. Thanks for your feedback, The Vodafone Social Media team
Vodaphone is the best
Gryff was great at explaining everything to me and I appreciate the time he has spent with me. Thank goodness
16 maj 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Falmouth
Hi Francesca,
Thanks for taking the time to share this positive feedback about your experience with Gryff!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Svar från Vodafone UK - Falmouth
Hi Damian,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
jack the vodafone legend
i was served by jack and (i didn't ask her name i'm so sorry) but they were the nicest friendliest people ever. it was only jack's 7th day there but he was professional and diligent. i could ask any question i needed without sounding silly and i got an amazing deal for phone + broadband. i can't wait to come back and get a contract for my boyfriend's phone now. i was dreading sorting out this for weeks but they made the entire process fun, easy, and catered to my exact needs. i genuinely had an amazing time at vodafone today, never thought i'd say that. vodafone falmouth is a great day out!
1 maj 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Falmouth
Hi Robin,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Sophie and Gryff were amazing and so…
Sophie and Gryff were amazing and so helpful - 10/10 experience!
18 april 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Falmouth
Hi, Jenni, thanks for your feedback. We love seeing that our team made such a great impression on you.
Thanks again, The Vodafone Social Media Team
On a wet Falmouth day
On a wet Falmouth day, Sophie and Gryff took time to solve our problem of changing the location of my phone from NZ to UK as we have moved back permanently. You are so helpful guys! Thank you.
8 april 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Falmouth
Hi Gill. Thank you for your review for both Sophie and Gryff. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great personal service
Great personal service. Extremely knowledgable
6 april 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Falmouth
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
🌟 for helpful staff in Falmouth shop
Really helpful staff in the Falmouth shop, quick and efficient, with all the information I needed. Especial thanks to Gryff who is a star. I’d definitely detour to here if I had questions.
15 mars 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Falmouth
Hi Nicole,
Thank you for your amazing feedback regarding your recent trip to our Falmouth store. We're really glad Gryff went above and beyond to provide a great level of service.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.