I needed help transferring from an old iPhone 8 to my new iPhone 17e. I didn’t have the first clue where to start and Amy in Vodafone made everything look so simple. She managed to fully set up my new... Se mer
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Plats
Byt plats105 High Street, DG1 2BN Dumfries, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
As usual, the Dumfries personnel were amazing. Ro was brilliant, taking the time to Go through everything with me, saving me money in the process and helping me out of a schoolboy error. Amazing stor... Se mer
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We needed to review the internet package on our mobile WiFi device. We visited the Vodafone store in Dumfries and Roh helped us revise our package, without any issue. He also assisted us with... Se mer
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Danny was the most helpful person I have ever had the pleasure of meeting, professional helpful and very friendly. I explained my disabilities and she really made me feel like zi hsd no problems. I ca... Se mer
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Företagsinformation
Om Vodafone UK - Dumfries
Skrivet av företaget
Kontaktuppgifter
105 High Street, DG1 2BN, Dumfries, Storbritannien
4,9
Utmärkt
150 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I lost my phone in a leaf pile and was…
I lost my phone in a leaf pile and was unable to access my Taylor swift tickets, the guy in store was very helpful reassured me and was quickly able to sort out the issue, I can now access my Taylor swift tickets
18 maj 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Dumfries
Hi there,
Thank you for reviewing your recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Svar från Vodafone UK - Dumfries
Hi Lizzie,
We're delighted you had a great experience! Thanks for your review.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Great service ,great staff
Great service ,great staff. Will recommend to friends.
Served by Ro
2 maj 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Dumfries
Hi David,
Thanks for sharing your fabulous feedback! If you need any help in the future, please message us via:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Always reliable
Always reliable, friendly, helpful,all-round wonderful.served by Ro
2 maj 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Dumfries
Hi Lorna,
We appreciate your great feedback! If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Svar från Vodafone UK - Dumfries
Hi Francis. Thank you for your review for Ro. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Ro
Great service from Ro
Spent so much time and effort
Brilliant
15 april 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Dumfries
Hi Michael. Thank you for your review for Ro. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service from the manager Ro
Brilliant service from the manager Ro
So happy!
15 april 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Dumfries
Hi Marian,
Thanks for your feedback! We're delighted you had a positive experience in store with Ro.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Service was excellent
Service was excellent, 10 out of 10
Service by Ro
15 april 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Dumfries
Hi Moira,
Thank you for your feedback! We're so happy you had a 10/10 experience in store.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Couldn't open tray on new phone…
Couldn't open tray on new phone containing SIM card, it was stuck. Vicky did this for me, so helpful and a lovely person
26 mars 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Dumfries
Hi Maz. Thank you for your review for Vicky. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very knowledgeable and friendly staff…
Very knowledgeable and friendly staff and explained everything in advance.
Cheers Ro
7 februari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Dumfries
Hi John. Thank you for your review for Ro. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dannii) knew her stuff
The assistant (Dannii) knew her stuff and gave sensible advice. I was wanting to understand the options under my existing contract (for
3 sims). I did not want to buy anything that day. Dumfries is my favourite Vodafone store. I left happy.
7 februari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Dumfries
Hi Alan. Thank you for your review for Dannii. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Efficient
Efficient, friendly & honest service + hassle free. With thanks, Eleni.
27 januari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Dumfries
Hi Eleni. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing Experience
Amazing Experience, First class customer service 5 Star
25 januari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Dumfries
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and answered all our…
Very helpful and answered all our questions
29 december 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Dumfries
Hey Colin,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Vicki arranged an upgrade for me
Vicki arranged an upgrade for me, no hassle, perfect service.
16 december 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Dumfries
Hi there,
Thanks for the great feedback for Vicki. It's really appreciated.
Thanks again, Vodafone Social Media Team
Excellent customer service by Sol.
8 december 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Dumfries
Hey Julie,
Thanks for the feedback and support for Sol!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very efficient at changing me over from…
Very efficient at changing me over from EE to Vodafone , nothing was a problem and all different packages were discussed to tailor the correct one for my needs,
24 november 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Dumfries
Hey Brian,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very friendly staff in Dumfried
Very friendly staff in the Dumfries branch, Sol helped me get a new contract sorted out talking me through different options and also had the input from other members of staff to help me decide the best option from a great team.
10 november 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Dumfries
Hi Cee-Jay,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very helpful and super efficient
10 november 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Dumfries
Hi Corri,
Thank you for sharing your feedback and reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Absolutely amazing
Sol seen to us and gave us excellent service... perfect customer service and calmed anxiety
28 oktober 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Dumfries
Hi Sammi,
Thank you for reviewing and sharing this feedback for Sol. We appreciate it.
If you ever need any help, feel free to message us over on Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.