The team in this branch are so friendly and helpful. I don’t usually write reviews but customer service is really important when you’re dealing with things you don’t understand. Would recommend visiti... Se mer
Företaget har svarat
Plats
Byt platsSt Martins Walk , 137 High Street, RH4 1AQ Dorking, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Had issues with getting my sim swapped over from a different company to Vodafone. Junior was brilliant, patient and explained everything step by step after my very frustrating online chat experience.... Se mer
Företaget har svarat
Vodafone UK Dorking store has a helpful team with friendly staff like Matt and Eric who provide good service. They've been knowledgeable and patient while assisting with phone issues, making stressful... Se mer
Företaget har svarat
Both Meghana and Junior provided my mother and I with excellent service. We didn't know much about the products nor services provided however they were extremely patient with us. Especially Junior as... Se mer
Företaget har svarat
Företagsinformation
Om Vodafone UK - Dorking
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
St Martins Walk , 137 High Street, RH4 1AQ, Dorking, Storbritannien
4,9
Utmärkt
170 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Team at Dorking Vodafone did a great job setting up my account
Team at Dorking Vodafone did a great job setting up my account.
I wandered into the store quite late in the afternoon, and two of the staff (one who was supposed to have left) took a load of time, and very patiently set up my new account, and battled their way through some frustrating wrinkles in their systems.
Great service, very much appreciated
5 januari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Dorking
Hi Nick,
It's great to hear about your recent experience and feedback for our Dorking store. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Eric and Junior were so very helpful…
Eric and Junior were so very helpful and solved the problem i had been experiencing for a while cannot fault the service. 5 stars to them I hope vodafone reward them.
20 februari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Dorking
Hi there,
Thanks for your 5-star review for Eric and Junior. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Matt helped me out today and the…
Matt helped me out today and the service was outstanding. Thanks!
16 februari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Dorking
Hey,
Thank you for the outstanding review Robert, we appreciate the support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
A good memory.
We had a marvellous experience with Courteney and Amin who helped us buy my wife a new phone moving from old technology to new. An excellent and eventful memory.
15 februari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Dorking
Hi Bob!
Thanks for this great review. We're so glad you had such a great experience with Courteney and Amin! If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Courtney and Amin have been extremely…
Courtney and Amin have been extremely efficient and helpful in transferring to my new phone. Thank you.
15 februari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Dorking
Hi Christine!
Thanks for taking the time to leave such a great review for Courtney and Amin. We really appreciate the 5 stars!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Excellent service
14 februari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Dorking
Hi Darren,
Thanks for your review! We're so glad you had a 5 star experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Justin and Courtney were excellent in…
Justin and Courtney were excellent in their customer service 10/10
8 februari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Dorking
Hi Shania,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great service provided from the team in…
Great service provided from the team in Dorking to renew my broadband contract. I particular Amin, who ensured he covered the element of the contract I needed to understand to ensure I will continue to get the service I required.
27 januari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Dorking
Hi Simon,
Thank you for reviewing and sharing this feedback, we appreciate it.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great experience thank you
I went into the store today and Junior sorted out my phone with a really good deal. He and his colleague were very knowledgable, helpful and courteous.
25 januari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Dorking
Hi Audrey, It's great to see Junior and the team in Dorking offered such a memorable service.
Thanks for your review, The Vodafone Social Media Team
Amin and Matt are brilliant
Amin and Matt are brilliant, great customer service.
Bit chilly in store due to open doors.
19 januari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Dorking
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amin was great Help
Amin was great Help. He was quick and helpful. Ask for him!
5 januari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Dorking
Hey William,
Thanks for letting us know what an amazing job Amin did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Justin was extremely helpful
4 januari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Dorking
Hey Katie,
Thanks for the lovely review and fantastic support for Justin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Junior sort me out a really good sim…
Junior sort me out a really good sim card deal. Very professional and good service.
4 januari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Dorking
Hi Llewellyn,
This is a lovely review for Junior. I’m glad to hear you found the best option for you in store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Vanessa made the whole experience easy…
Vanessa made the whole experience easy and delightful needed to change my phone for ages and it was done so worh a good deal and great service
3 januari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Dorking
Hey Peter,
Thanks for the lovely review and fantastic support for Vanessa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Awesome
Awesome - helpful replace ancient SIM card and got me back online! Thank you Matt and amin
15 december 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Dorking
Hey Joanne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Justin has been extraordinarily…
Justin has been extraordinarily helpful. Okay
13 december 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Dorking
Hey Mark,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Matt was very helpful today
11 december 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Dorking
Hi Marie,
Thanks for taking your time to leave this review for Matt.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Matthew was a wonderful young man who…
Matthew was a wonderful young man who helped me out very well ;)
8 december 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Dorking
Hey Wilf,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Matt was very helpful sorting out my…
Matt was very helpful sorting out my phone today
4 december 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Dorking
Hi Elisa,
Thank you for reviewing and sharing this feedback for Matt.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Matt was extremely helpful setting up…
Matt was extremely helpful setting up my new contract
29 november 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Dorking
Hey Paul,
We're pleased to hear about your experience. Thank you for reviewing and sharing this feedback for Matt.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.