Vodafone UK - Dorchester Omdömen 

162
TrustScore 5 av 5

4,9

8 Cornhill, DT1 1BA Dorchester, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Walking into the shop today to change my mobile was a real pleasure to be greeted by such happy, funny and helpful staff. Thomas and Sam both gave such a great service with a smile and a laugh,we... Se mer

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Betygsatt 5 av 5 stjärnor

Mya and the manager - Dorchester Branch have been so helpful and informative . I felt extremely anxious following a very worrying new plan set in place over a phone call from Vodafone which I will ne... Se mer

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Betygsatt 5 av 5 stjärnor

Sam has been more than helpful today. Explained everything thing in a way that we could understand. Very friendly and got us a good deal. We ALWAYS use the Dorchester branch. Than you Sam

Betygsatt 5 av 5 stjärnor

Lucie was amazing, she sorted out our problems with getting the internet connected in our new property and explained everything perfectly. Thank you Lucie

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Företagsinformation


Kontaktuppgifter

  • 8 Cornhill, DT1 1BA, Dorchester, Storbritannien

4,9

Utmärkt

TrustScore 5 av 5

162 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(162)

40 694 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Dan was incredibly helpful

Dan was incredibly helpful, patient and knowledgeable.

18 januari 2024
Omdöme utan inbjudan
Logotyp för Vodafone UK - Dorchester

Svar från Vodafone UK - Dorchester

Hi Ali,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Excellent service

15 januari 2024
Omdöme utan inbjudan
Logotyp för Vodafone UK - Dorchester

Svar från Vodafone UK - Dorchester

Hi Paul,

Thanks for taking your time to leave this review for our Dorchester store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Betygsatt 5 av 5 stjärnor

The staff in this store are amazing

The staff in this store are amazing, so understanding & helpful. First the Regional Manager helped me as I was in a very distressed state & then Paul the Manager took over & helped me. I have nothing but praise for them all

10 januari 2024
Omdöme utan inbjudan
Logotyp för Vodafone UK - Dorchester

Svar från Vodafone UK - Dorchester

Hi Susanne,

Thank you for your review and feedback for Paul. It's great to hear about this recent experience.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Betygsatt 1 av 5 stjärnor

Horrible fibre broadband

Horrible. I have taken the full speed fibre broadband. Which is close to 1Gbps, however we will be lucky if we get a speed around 300 to 400mbps. No point in contacting the customer care

25 december 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Dorchester

Svar från Vodafone UK - Dorchester

Hey ,

I can certainly appreciate your upset and frustration with this and I am sorry that you've been left feeling this way.

You can check/ test your Home Broadband service through our diagnostic tool here: https://vodafone.uk/2krM6Lw and if any issue is found, the fault would be raised for further investigation.

If you have a fault reference raised already, you can check for this through your Home Broadband App here: https://vodafone.uk/BroadbandApp and you can also reach out to our team on 0333 304 0191 or via our LiveChat team here: https://vodafone.uk/livechat

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Ryan and phone advising

Ryan was accommodating, informative and calm to be around.

19 december 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Dorchester

Svar från Vodafone UK - Dorchester

Hi Jamie,

This is a great review for Ryan. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Betygsatt 5 av 5 stjärnor

Everly was fantastic from the…

Everly was fantastic from the dorchester branch of Vodafone and was polite and very professional a

8 december 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Dorchester

Svar från Vodafone UK - Dorchester

Hey Mel,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Fabulous service!

8 december 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Dorchester

Svar från Vodafone UK - Dorchester

Hey Christine,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Really helpful and patient support.

2 december 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Dorchester

Svar från Vodafone UK - Dorchester

Hey Richard,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Hamish was very helpful

Hamish was very helpful. Thanks.

1 december 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Dorchester

Svar från Vodafone UK - Dorchester

Hey Mark,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Excellent service

All my questions were answered quickly. Ryan was very helpful, polite and gave excellent service.

15 november 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Dorchester

Svar från Vodafone UK - Dorchester

Hi Ruth,

It's great to see your kind words for Ryan. We really appreciate your feedback. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Staff are very friendly and a great…

Staff are very friendly and a great help with a problem or enquiry.

15 november 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Dorchester

Svar från Vodafone UK - Dorchester

Hi Jocelyn,

Thanks for sharing your fabulous feedback for our Dorchester team. If you need any help in the future, please message us via:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Dan was a really nice chap

Dan was a really nice chap, incredibly knowledgeable and helpful. Great asset to the company, will be coming back again.

9 november 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Dorchester

Svar från Vodafone UK - Dorchester

Hi Nat. Thank you for your review for Dan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Called into the dorchester store to…upgrades on phones and tablet

Called into the dorchester store to upgrade some things and was pleasantly greeted on our way in. Spoke to Dan who advised and guided me through all of the offers. He was very engaging and knowledgeable which was great. Dan sorted everything out in store and thoroughly deserves all the praise I can give. Great service and nothing was too much trouble.

4 november 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Dorchester

Svar från Vodafone UK - Dorchester

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Great service

I meet today Mr . Ryan as manager customer in Dorchester Vodafone shops really good guy very helpful and tolerant, very respectful.

28 oktober 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Dorchester

Svar från Vodafone UK - Dorchester

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Ryan was friendly

Ryan was friendly, helpful and found me a good deal. Very satisfied

27 oktober 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Dorchester

Svar från Vodafone UK - Dorchester

Hi Geoff,

Thank you for reviewing and sharing your feedback for Ryan.

If you ever need any help, pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Dan couldn’t have been more helpful

Dan couldn’t have been more helpful; friendly, polite, knowledgeable, calm and informative. Thank you very much.

21 oktober 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Dorchester

Svar från Vodafone UK - Dorchester

Hey Louise,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Amazing service

Simeon is fantastic at the Dorchester store, so helpful and attentive.

16 september 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Dorchester

Svar från Vodafone UK - Dorchester

Thanks for your awesome feedback for Simeon.
All the best, The Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Amazing experience and service by Dave

Amazing experience and service by Dave. Knows what he’s talking about and made me feel comfortable as a customer. 100% going back if I need anything else.

9 september 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Dorchester

Svar från Vodafone UK - Dorchester

Hi Mohammed,

This is lovely feedback for Dave. Thanks for taking your time to share the experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Betygsatt 3 av 5 stjärnor

waiting for over 40 mins

waiting for over 40 mins. Not enough staff.
Staff that were there were excellent

5 september 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Dorchester

Svar från Vodafone UK - Dorchester

Hi Dean. Thank you for your review for the team in our Dorchestor store. Minus the waiting time, it's always lovely to read nice feedback for our advisors. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

James was so very patient and…

James was so very patient and determined to sort my phone issue. He certainly went above and beyond and I cant tell you how much I appreciated his help.
What a star he is .
Many thanks again.

14 augusti 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Dorchester

Svar från Vodafone UK - Dorchester

Hi Annie,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

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