I knew exactly what I wanted from a new phone, including size, price and ease of use. I was offered exactly what I wanted, no trying to over-sell or increase my monthly cost for a fancy gadget were I... Se mer
Företaget har svarat
Plats
Byt platsUnit 107-108 , Level 1 intu Derby, DE1 2PG DERBY, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Jade dealt with my situation and she was excellent. She made everything very simple and easy to follow. I am a very satisfied customer because of JADE. Thank you JADE and thank you vodafone.
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Went in to the derby store today spoke to Jay he was absolutely amazing inwas so nervous going in there as I don't know anything about phones. He helped me get a new phone helped me transfer my inform... Se mer
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From the moment we were introduced to our advisor Jade, she put me at ease with her warm & friendly greeting & her wealth of knowledge. Jade too her time to provide me with options so I could... Se mer
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Företagsinformation
Om Vodafone UK - Derby
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
Unit 107-108 , Level 1 intu Derby, DE1 2PG, DERBY, Storbritannien
4,9
Utmärkt
280 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Jade-Now that’s what you call great customer experience
I went into store today and was supported by Jade. She took time to understand what I wanted and was extremely helpful to share different options with me. No pressure, just time to consider what was best for me. Jade made the whole experience simple and straightforward.
9 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Derby
Hey Vick,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jade was very efficient and gave us…
Jade was very efficient and gave us multiple options ended up leaving with a great deal! 10/10
8 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Derby
Hey Judy,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Sales Advisor…
Excellent service from Sales Advisor Sid. He was very patient and informative. Very professional. Thank you
3 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Derby
Hey Louise,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sid was so helpful and polite was a…
Sid was so helpful and polite was a pleasure to meet him. He was excellent at sorting out my phone and I would give him 10 stars.
6 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Derby
Hey Alison,
Thanks for the lovely review and fantastic support for Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very knowledgeable and very helpful
Very knowledgeable and very helpful.
Jade helped us to get what we wanted.
Would recommend
3 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Derby
Hey Simon
Thanks for the lovely review and fantastic support for Jade.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Aasiyah provided amazing service
2 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Derby
Hey Freddie,
Thanks for the lovely review and fantastic support for Aasiyah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I am really happy with the service from…
I am really happy with the service from chris the retail adviser i felt welcomed and at ease from the staff certainly would recommend Vodafone
2 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Derby
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kady is an excellent customer service…
Kady is an excellent customer service and experienced team leader
2 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Derby
Hey Mark,
Thanks for the lovely review and fantastic support for Kady.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Derby
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Had a great experience at Vodafone…
Had a great experience at Vodafone today. Came in for broadband and left with reduced monthly costs! I want to thank Kady for helping me and for giving me a great service. Sayfur was also a gentleman!
1 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Derby
Hey George,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We went in to upgrade 2 phones
We went in to upgrade 2 phones. Sid served us and was very patient explaining everything fully to us.
23 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Derby
Hey,
Thanks for the lovely review and fantastic support for.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Jade was very helpful
Jade was very helpful. Great customer service
She is. A star very knowledgeable
27 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Derby
Hey Richard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I went into the derby store on…
I went into the derby store on Saturday. I was seen my Miz he was very professional and very helpful. He sorted the two contracts we have out and nothing was too much for him to help. Definitely recommend anyone to go to Vodafone they help get the best deals and nothing is to much for them.
25 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Derby
Hey Charlotte,
Thanks for the lovely review and fantastic support for Miz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jade was excellent got a new sim for a…
Jade was excellent got a new sim for a great price customer service was brill!
25 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Derby
Hey Shawn,
Thanks for the lovely review and fantastic support for Jade.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Went in to the derby store today spoke…
Went in to the derby store today spoke to Jay he was absolutely amazing inwas so nervous going in there as I don't know anything about phones. He helped me get a new phone helped me transfer my information across and also gave me a demo on some of the features. He was an absolute gem so friendly and patient i wish every shop provided such great service, credit to the company.
21 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Derby
Hey Jean,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service from Miz sorted me a…
Great service from Miz sorted me a cracking deal
20 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Derby
Hey Hussain,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
I was supported by Dom during my visit…
I was supported by Dom during my visit at the shop and he was professional throughout and very patient.Keep the good work .Thanks
19 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Derby
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Miz was brilliant
I went into the store to cancel my sim and get a PAC code after receiving misleading information from a women called Sally 2 years ago , the advisor Miz was really helpful and manage to convince me yo stay with vodaphone, he was honest and very helpful he went through all the details and also helped me check the emails he had sent about my new contract thank you Miz you were brilliant
11 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Derby
Hey Sahrish,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing Store Manager
Went into store for help and support after the customer service team on the phone were useless store manager Sayfur was so amazing really helped me a lot and also manage to save me £15 a month on my homebroad band
14 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Derby
Hey Shahnaz,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jade has been amazing
Jade has been amazing! Very clearly spoken and I understood everything got a great deal for a great price!! Thanks jade
11 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Derby
Hey Arif,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.