Excellent service today, walked in for an update quote and left with a better phone and hardly any extra cost monthly. Megan couldn't have been more helpful and glad to have stayed with Vodafone (part... Se mer
Företaget har svarat
Plats
Byt plats5 South Walk, NP44 1PU Cwmbran, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We went into the shop today looking for advice, Claire was a fantastic help. Claire listened to what we wanted and needed and offered suggestions and advice to match our needs. Within 10mins we had de... Se mer
Företaget har svarat
Caitlin was our advisor on the last 2 occasions over the last 4 days. I needed to sort out 2 Contract phones for elderly parents. She went above and beyond to help with the advice and the set up. Her... Se mer
Företaget har svarat
Had an amazing experience today in store the lady I didn’t catch her name was so lovely she had been working there for 12/13 years. She was so professional friendly and really explained things well. A... Se mer
Företaget har svarat
Företagsinformation
Om Vodafone UK - Cwmbran
Skrivet av företaget
Kontaktuppgifter
5 South Walk, NP44 1PU, Cwmbran, Storbritannien
4,9
Utmärkt
141 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent staff and service. Caitlin was our advisor on the last 2…
Caitlin was our advisor on the last 2 occasions over the last 4 days. I needed to sort out 2 Contract phones for elderly parents. She went above and beyond to help with the advice and the set up. Her Knowledge was superb and she fully explained everything. She couldn't do enough and I am extremely pleased and satisfied.
Vodafone as usual have been excellent and I would not go anywhere else. As usual, extremely excellent staff and service.
8 augusti 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Cwmbran
Hey Lesley,
Thanks for letting us know what an amazing job Caitlin did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service from all staff
24 juli 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Cwmbran
Hi Richard. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
amazing service
24 juli 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Cwmbran
Hi Chloe. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Bought new charger
Really excellent advice. Done patiently. All explained manager also really helpful.
22 juli 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Cwmbran
Hi Christina,
Thank you for your review. It’s fantastic to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Thank you to the team in Cwmbran
Thank you to the team in Cwmbran. Amazing service and love my new iPhone 14 Pro. Keep up the good work
22 juni 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Cwmbran
Hey Laura,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Easy Switch
Really easy transaction to switch from pay as you go to monthly SIM with home broadband. I would recommend the Cwmbran store to all friends and family.
30 juni 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Cwmbran
Hey Clare,
This is really great to hear, thanks for the support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Brilliant Service
Great experience with Michaela in the Cwmbran store. She managed to transfer all my data and set me up a new email address.
29 juni 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Cwmbran
Hey Sallyanne,
Thanks for letting us know what an amazing job Michaela did.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Bought two phones from Martin
Bought two phones from Martin, very professional and great service. Will go back to see him everytime
30 juni 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Cwmbran
Hey Andrei,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service from Martin
Great service from Martin setting up our new phones. Would definitely recommend the Cwmbran store.
31 maj 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Cwmbran
Hey Carol,
Thanks for the lovely review and fantastic support for Martin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Had wonderful service from Caitlin…
Had wonderful service from Caitlin today! Very polite and thorough
22 maj 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Cwmbran
Hi Beth,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Customer service and value.
The customer service was excellent with pleasant staff and they found me the best deal available for my needs.
4 maj 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Cwmbran
Hi Paul, I' glad to see that we were able to help to find to you such a great deal.
Thanks,
The Vodafone Social Media Team
Sam so lovely
Sam made our experience so much easier as we was coming out of an earlier contract and a lot of expenses. He was brilliant and so friendly
Thank you very much sam you deserve some recognition :)
22 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Cwmbran
Hi Gemma,
Thank you for taking the time to leave your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful. Matt helped me out today and was very clear and made everything understandable.
19 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Cwmbran
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Friendly and knowledgeable!
I popped in to store to look at what my options were for upgrading my phone and to understand how to access my account information.
The staff were so helpful in showing me the ‘my Vodafone’ app which now allows me to access information myself and spent time with me to understand what I wanted from my new phone when I upgrade. I have been a Vodafone customer for 10+ years and the customer service has always been great. The staff at cwmbran Vodafone are so friendly and it’s clearly well managed. Thanks again!
6 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Cwmbran
Hi Rhiannon,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Siobhan was super helpful when I…
Siobhan was super helpful when I visited the store. She helped me to make the decision and was very friendly and professional throughout. Will definitely visit this store again.
12 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Cwmbran
Hi Carys,
Thank you for your support and feedback. Please edit your review to let us know which store you recently visited so we're able to feed this back to Siobhan directly.
Thanks again,
Vodafone Social Media Team
Thank you!
Big thank you to Siobhan and her team who are always willing to help when I have issues with my phone.
12 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Cwmbran
Hello,
It's always nice to read positive feedback. If you spoke to Siobhan in one of our stores, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.