Cristina at the South Croydon branch had been very professional, knowledgeable and understood my needs. She explained in simple terms what I was not able to understand and demonstrated how to put innm... Se mer
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Plats
Byt plats65-67 North End, CR0 1TG CROYDON, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Maria was very helpful. My SIM card stopped working after transferring it to a new phone and she resolved the problem super fast and I’m now up and running again and I’ve kept my number.
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I had a great experience at the Vodafone store in Croydon thanks to Cristina. She was extremely helpful and patient while dealing with my phone and insurance issues, which weren’t straightforward.... Se mer
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Bo was extremely patient, helpful and explained everything in little details so we were able to understand it all completely. We were able to take 2 new contracts because of Bo and the value was amazi... Se mer
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Företagsinformation
Om Vodafone UK - Croydon 65-67 Northend
Skrivet av företaget
Kontaktuppgifter
65-67 North End, CR0 1TG, CROYDON, Storbritannien
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Had a great time with BISHAL
Had a great time with BISHAL, very friendly and lovely to speak to.
Very very nice guy.
22 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Croydon 65-67 Northend
Hey Linda,
Thanks for the lovely review and fantastic support for Bishal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cristina at the South Croydon branch…
Cristina at the South Croydon branch had been very professional, knowledgeable and understood my needs. She explained in simple terms what I was not able to understand and demonstrated how to put innmy new Sim card.
13 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Croydon 65-67 Northend
Hey Margarita,
Thanks for the lovely review and fantastic support for Cristina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The visit to your store in Northend, Croydon was an absolute waste of my time.
The visit to your store in Northend, Croydon to pick up my new Galaxy A57 5G on Monday 10th August where I was told they would set up my new Galaxy A57 5G for me while I waited was so incorrect, totally the wrong information from Zoe from your telephone sales team on the 6th or 7th August, what a complete let down. Zoe told me that I would be met by a staff member who would gladly set up my new Samsung device running my old history onto my new Samsung phone with no problems envisaged....How wrong!!!
I was met and greeted in the stores entrance by a man named 'Bohur' who immediately took charge of the situation by explaining that he could not help me other than handing over my new mobile. They had nobody in the store that could set up my Samsung Galaxy A57 5G for the following reasons: 1. The Manager had left for pastures new. 2. The Store Geek had left to join the Police Force. 3. The store does no formal training on Samsung products products. On asking if I could book someone to set my mobile phone up 'Bohur' replied that there was a shortage of staff at this present time with nobody qualified to assist me, what if I paid 'Bohur' replied £30,00, ok I replied 'Bohur' replied ''but I cannot tell you when due to not having any staff qualified on Samsung products''. Help me someone please!! Well what do you make of this situation Vodaphone? PS Oh yes the one star was for the cleanliness of the store.
10 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Croydon 65-67 Northend
Hey Kent,
Thank you for taking the time to share your experience with the service. It’s not the experience we wish to create for any of our customers. We'll ensure to pass on necessary coaching to the mentioned representative.
You can call our team on 191 from a Vodafone mobile or 03333040191 from a non-Vodafone mobile between 8am and 8pm or use webchat through this link: https://www.vodafone.co.uk/paymcd. Alternately you can contact our Social media team via Facebook at http://vodafone.uk/3lCYUxW or on Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Maria was very helpful
Maria was very helpful. My SIM card stopped working after transferring it to a new phone and she resolved the problem super fast and I’m now up and running again and I’ve kept my number.
12 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Croydon 65-67 Northend
Hey Issi,
Thanks for the lovely review and fantastic support for Maria.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
All our enquiry was answered and we are very happy
All our enquiry was answered and we received help in choosing the best phone we bought the Samsung galaxy Z fold 8 ultra. Service was amazing Vishal was very good.
6 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Croydon 65-67 Northend
Hey Md Habibur,
Thanks for the lovely review and fantastic support for Vishal.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cristina was absolutely amazing.She helped me upgrade my phone.
Wonderful staff very helpful.
28 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Croydon 65-67 Northend
Hey Vangjel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Cristina from East Croydon Store
Cristina from East Croydon Store, she had an ameazing customer service!
27 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Croydon 65-67 Northend
Hey Giulia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Bo was extremely helpful & informative
Bo was extremely helpful & informative! Great customer service
27 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Croydon 65-67 Northend
Hey Lamikanra,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Croydon 65-67 Northend
Hey Alush,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
He is very good at what he does
He is very good at what he does! Attentive and helpful! He is the best at Vodafone. His name is BO.
11 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Croydon 65-67 Northend
Hey Murilo,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you thar and wishel for great help
9 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Croydon 65-67 Northend
"Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Cristina was wonderful to deal very…
Cristina was wonderful to deal very helpful and happy made my experience wonderful
7 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Croydon 65-67 Northend
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Great service from cristina
Cristina was so helpfulon the upgrade and also suggested me to get a new tablet
7 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Croydon 65-67 Northend
Hey Amena,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Croydon 65-67 Northend
Hey Sandor,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Bo was very friendly amd helpfull in…
Bo was very friendly amd helpfull in renewing contract
6 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Croydon 65-67 Northend
Hey Naruto,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Bo in the West Croydon store was…
Bo in the West Croydon store was brilliant, super patient as we came with a child. He was thorough and very professional. Many thanks JP.
1 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Croydon 65-67 Northend
Hey There,
Thanks for the lovely review and fantastic support for Bo.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Perfect service
Cristina has been very helpful + efficient . With a pleaent manor.
19 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Croydon 65-67 Northend
Hey Mary,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Seen Tahar at Croydon shop today
Seen Tahar at Croydon shop today. He was very informative and helpful
18 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Croydon 65-67 Northend
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Tahar for your service and…
Thank you Tahar for your service and support
18 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Croydon 65-67 Northend
Hi Jamil , thank you so much for your wonderful review and the amazing support you’ve shown for Tahar, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Mr Tahar is amazing
Mr Tahar is amazing. He Is very patient, kind and helpful at Croydon Vodafone store.
He is my number 1 technician there!
17 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Croydon 65-67 Northend
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.