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Vodafone UK - Cheltenham Omdömen 

423
•
TrustScore 5 av 5

4,9

Mobiloperatör
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Plats

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152 High Street, GL50 1EN Cheltenham, GB

•

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I had a great experience at the Vodafone store. Lydia was extremely helpful, friendly and professional. She explained everything clearly and made the whole process easy. Thank you, Lydia, for your exc... Se mer

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Betygsatt 5 av 5 stjärnor

Luther was very helpful and informed me of my options for upgrading my phone. He took me through the contract process and made everything very clear. Can’t rate Luther enough for the customer service.... Se mer

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Betygsatt 5 av 5 stjärnor

Been with a different service provider and had the worst experience ever, but from the moment I walked into Vodafone in Cheltenham I met a guy Luther, he didn't just make me feel welcomed, he took his... Se mer

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Betygsatt 5 av 5 stjärnor

I went in the shop. Greeted with a smile and generally a good working atmosphere. I was helped by a gentleman called Mikey. He was patient polite and generally very good at his job and dea... Se mer

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Företagsinformation

  1. Mobiloperatör
  2. Mobiltelefoner
  3. Internetleverantör
  4. Telefon- och internettjänster
  5. Telefonoperatör

Om Vodafone UK - Cheltenham

Skrivet av företaget

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Kontaktuppgifter

  • 152 High Street, GL50 1EN, Cheltenham, Storbritannien

4,9

Utmärkt

TrustScore 5 av 5

423 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(423)

40 266 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

Luther was kind and patient with us and…

Luther was kind and patient with us and explained everything so we could understand. We were not rushed and he was extremely helpful. I will defo be back to this store.
Luther is a credit to your company as his customer care was amazing. I will be back very soon to update my phone and will look forward to his help and expertise. He is amazing! I didn't get anxious about sorting phone problems this visit to the store. Thank you Luther!

14 juli 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

Hey Sheryl,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

I have to say I am so impressed with…

I have to say I am so impressed with the Vodafone store staff, Luther, Azad and Daniel, excellent service when I traded in my phone.

4 juli 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

Hey Sally,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Arun

Popped into the store to look around and ended up switching my contract to Vodafone! Arun helped me with saving money on my new plan compared to my recent contract and even convinced me about getting faster WIFI at home for a lower price which is incredible, will pop back into the shop to get that set up by Arun. His service was well good and professional, he’s very patient and such a lovely person! :)

1 juli 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

Hey Tanya,

Thanks for the lovely review and fantastic support for Arun.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Ikran gave us excellent service

Ikran gave us excellent service. Very knowledgeable and explained the changes to our contracts clearly. The outcome of our visit was very positive thank you.

7 juni 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

Hi Hugh.

We're happy to hear that you received excellent service.

Thanks,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Ikran Brilliant service

Ikran Brilliant service . Listening carefully to our requirements and made proactive suggestions for our broadband provision which were really effective . Pleasant , cheerful and articulate

7 juni 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

We're happy to hear that you received brilliant service.

If you need anything, please reach out to our Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

The staff are friendly and knowledgeable

The staff are friendly, helpful and really nice guys. Azad is really helpful and patient. Thank you

31 maj 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

Hey Shelley,

Thanks for the lovely review and fantastic support for Azad.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Upgrade

Azard was amazing, he helped me a lot, answered at all my questions! And now i have a new phone.

18 maj 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

Hey Raul,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Ikran

Ikran - fantastic support, very polite, professional and knowledgeable. Highly recommended.

16 maj 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

Hey Dave,

Thanks for the lovely review and fantastic support for Ikran.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Andreia gave us all information we…

Andreia gave us all information we need. Very helpful.

12 maj 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

Hey Geoffrey, ​

Thanks for the lovely review and fantastic support for Andreia. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

I was assisted very well in selecting…

I was assisted very well in selecting my new phone and getting it set up by Azad

6 maj 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Alex was awesome

Alex was awesome. I had a few problems with various Vodafone accounts that have never really been sorted, but Alex was so helpful, quick and understood all my issues, sorting everything!

5 maj 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

Hey,

Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 1 av 5 stjärnor

Awful service provider and worse…

Awful service provider and worse network coverage. I have been charged for more than 9 months for not using my mobile broadband. I visited the office and the manager told me he can't help me. I contacted customer care and there were even more unhelpful. I filed a complaint and absolutely nothing has been done. They make promises and dont keep them and i am fed up. I don't understand what service at all they provide.

4 maj 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

Hey,

I'm truly sorry to learn about the difficulties you've been experiencing with your broadband service and the ongoing charges. I can only imagine how frustrating this must be for you. It's understandable that after reaching out multiple times through the store, online support, and even filing a complaint, you still haven't found a resolution.

Please don't hesitate to contact our dedicated Broadband team at 0333 304 0191 or connect with them through Live Chat here: vodafone.uk/2LCJiTm

When you file a complaint, you should receive a reference number via email from the complaint team. Since you haven't heard back from them, I encourage you to reach out again with that reference number to ensure you get the assistance you need.

If you want to check the status of your complaint and have already spoken to the Broadband Teams without getting the resolution you hoped for, feel free to chat with my team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

excellent service at Cheltenham Store…

excellent service at Cheltenham Store by Luther

3 maj 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

Hey,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

William helped us set up broadband

William helped us set up broadband. Very helpful.

25 april 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

Hey Varada,

Thanks for the lovely review and fantastic support for William.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Alex and Andreia were super helpful…

Alex and Andreia were super helpful spending over an hour finding a solution to our upgrade. It was really appreciated.

18 april 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

Hey Ella,

Thanks for the lovely review and fantastic support for Alex and Andreia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Superb service

Superb service
Listened to my enquiry
Alex was very helpful
Insightful answers to questions
No problems
Terrific employee
Excellent, thank you

18 april 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

Hey Adam,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Shan was very patient whilst showing me…

Shan was very patient whilst showing me how to use my new phone :)

16 april 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

Hey Don,

Thanks for the lovely review and fantastic support for Shan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Andreia was absolutely amazing

Andreia was absolutely amazing! So friendly, helpful, and made everything so easy. Her positive attitude and warm personality really stood out. Thank you, Andreia, for such a great experience at the Vodafone store!

12 april 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

Hey Joe,

Thanks for the lovely review and fantastic support for Andreia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Arun was fantastic as is Vodafone I…

Arun was fantastic as is Vodafone I have used the service for over 20 years and it is the best!!!!

9 april 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

Hey Barbara,

Thanks for the lovely review and fantastic support for Arun.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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