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Vodafone UK - Cheltenham Omdömen 

423
•
TrustScore 5 av 5

4,9

Mobiloperatör
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Plats

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152 High Street, GL50 1EN Cheltenham, GB

•

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I had a great experience at the Vodafone store. Lydia was extremely helpful, friendly and professional. She explained everything clearly and made the whole process easy. Thank you, Lydia, for your exc... Se mer

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Betygsatt 5 av 5 stjärnor

Luther was very helpful and informed me of my options for upgrading my phone. He took me through the contract process and made everything very clear. Can’t rate Luther enough for the customer service.... Se mer

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Betygsatt 5 av 5 stjärnor

Been with a different service provider and had the worst experience ever, but from the moment I walked into Vodafone in Cheltenham I met a guy Luther, he didn't just make me feel welcomed, he took his... Se mer

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Betygsatt 5 av 5 stjärnor

I went in the shop. Greeted with a smile and generally a good working atmosphere. I was helped by a gentleman called Mikey. He was patient polite and generally very good at his job and dea... Se mer

Företaget har svarat

Företagsinformation

  1. Mobiloperatör
  2. Mobiltelefoner
  3. Internetleverantör
  4. Telefon- och internettjänster
  5. Telefonoperatör

Om Vodafone UK - Cheltenham

Skrivet av företaget

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Kontaktuppgifter

  • 152 High Street, GL50 1EN, Cheltenham, Storbritannien

4,9

Utmärkt

TrustScore 5 av 5

423 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(423)

39 826 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

Alex was extremely helpful in the whole…

Alex was extremely helpful in the whole process and made everything very clear! Would recommend to see him for the best service

11 april 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

Hey Martin,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Knowledgeable staff

Knowledgeable staff, special Mention for Luther- approachable, informed and professional.

4 april 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

Hey Marilyn,

Thanks for the lovely review and fantastic support for Luther.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Azad was helpful with my sim upgrade

7 april 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham


Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Popped into the store with my wife

Popped into the store with my wife, we needed 2 phones set up after having them delivered. Mikey and co were very helpful, did take a while but was worth it.

30 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Had major problems transferring my…

Had major problems transferring my iPhone to my new one and Mikey in the Cheltenham store was incredibly helpful. Took 2 hours but he got absolutely everything across. Thank You!

30 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

Hi Matthew,

Thank you so much for your wonderful review and the amazing support you’ve shown for Mikey—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Soheila was really helpful 10 out of…

Soheila was really helpful 10 out of 10, explained everything wonderfully.

27 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

Hey Brian,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Came in to enquire about a new phone…

Came in to enquire about a new phone and a lovely chap named Luther helped me through the process taking time to make sure I understood everything

27 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

Hey Robert,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Soheila helped me alot

Soheila helped me alot, even tho I had to come in 3 time due to my fault not bringing my information and cards to proceed with the renewal, she remained professional at all times and helped me to her best abilities and provided the best customer service I've received in a long time.

27 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

Hey Gonzy,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Lydia was very helpful

Lydia was very helpful, she worked hard to keep my contract within my budget.

23 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

Hey Sue,

Thanks for the lovely review and fantastic support for Lydia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Soheila Very good service despite…

Soheila Very good service despite multiple it issues.
She was polite and patient with my various questions.

21 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

Hey,

Thanks for the lovely review and fantastic support for Soheila.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Got a new contract instore

I went in to get some new charging leads, and while I was there, sales person Azad reviewed my current contract and got me a better deal for the next 27 months, including extra data.

18 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

Hi Peter,

Thank you so much for your wonderful review and the amazing support you’ve shown for Azad —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Soheila was amazing

Soheila was amazing, sorted my new contract and explained it so well to an old technophobe. Bright and personable

16 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

Hey Farideh,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Arun was very helpful

Arun was very helpful, courteous and friendly and got me the best package I was looking for as well as explaining everything in detail

13 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

Hey Liana,

Thanks for the lovely review and fantastic support for Arun.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Rosie was absolutely excellent and…

Rosie was absolutely excellent and explained new contract brilliantly. Thank you.

13 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

Hey Kevin,

Thanks for the lovely review and fantastic support for Rosie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Soheila-brilliant service

Soheila-brilliant service, nothing was too much trouble.

13 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

Hey Chris,

Thanks for the lovely review and fantastic support for Soheila.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Lydia helped me sort my problem with my…

Lydia helped me sort my problem with my phone. I’m very happy I can call my family. I will ask my friends n family to use Vodafone

13 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

Hey Grace,

Thanks for the lovely review and fantastic support for Lydia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Dan and Azad were extremely helpful and…

Dan and Azad were extremely helpful and patient with me and I left feeling very satisfied

7 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

Hey Lesley, ​

Thanks for the lovely review and fantastic support for Dan and Azad. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

luther was very helpful after…

luther was very helpful after explaining i wanted o upgrade my phone.

5 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

Hey Beth,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Alex and Luther were excellent

Alex and Luther were excellent

3 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

Hey Robert,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

25 minutes well spent in store today

25 minutes well spent in store today. Azad helped me renew both my mobile and broadband contracts. Explained it all very well and saved me a good few pounds per month for the next contracts. Great to be able to do it in person as well and not over the phone or online.

1 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Cheltenham

Svar från Vodafone UK - Cheltenham

Hey Bee,

Thanks for the lovely review and fantastic support for Azad.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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