Amazing service today by Liv at Vodaphone in Carlisle. She found me the best deals for myself and my daughter, could answer all my questions and was extremely polite and friendly. This made my experie... Se mer
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Plats
Byt plats37 Scotch Street, CA3 8PY Carlisle, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We was on holiday in Carlisle and I was having trouble with my phone so we called into Vodafone. Dan the assistant was brilliant so helpful polite and friendly. He sorted me out with a new phone and c... Se mer
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Jade was so perfessional in her job and given me great advice in what she does, and Jade went out of her way to help me and she also has great customer service skills
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Another very successful visit to the Carlisle Vodaphone branch. Liv spent time exploring all the options for the upgrade of one of the phones on my contract today. I appreciated her willingness to go... Se mer
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Företagsinformation
Om Vodafone UK - Carlisle
Skrivet av företaget
Kontaktuppgifter
37 Scotch Street, CA3 8PY, Carlisle, Storbritannien
5,0
Utmärkt
312 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great Service
Great
T service from Jack with eexcellent knowledge
2 september 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Carlisle
"Hey Alison,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Jade was so perfessional in her job and…
Jade was so perfessional in her job and given me great advice in what she does, and Jade went out of her way to help me and she also has great customer service skills
28 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Carlisle
Hey Andrew,
Thanks for the lovely review and fantastic support for Jade.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very knowledgeable and helpful.
19 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Carlisle
Hey Steven,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Liv was extremely helpful and…
Liv was extremely helpful and knowledgeable, very professional
18 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Carlisle
Hey Peter,
Thanks for the lovely review and fantastic support for Liv. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service today by Liv at…
Amazing service today by Liv at Vodaphone in Carlisle. She found me the best deals for myself and my daughter, could answer all my questions and was extremely polite and friendly. This made my experience switching providers one of the best experience and stress free.
18 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Carlisle
Hey Claudia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Liv at Carlisle today gave me honest
Liv at Carlisle today gave me honest, helpful advise. No hard sell and a genuine feeling that she cared about me as a customer.
18 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Carlisle
Hey Jayne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely faultless
Absolutely faultless. Thought about leaving Vodafone but happy to stay if your customer service is this exceptional
18 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Carlisle
Hey Mrs Aimers,
Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We was on holiday in Carlisle and I was…
We was on holiday in Carlisle and I was having trouble with my phone so we called into Vodafone. Dan the assistant was brilliant so helpful polite and friendly. He sorted me out with a new phone and contract. He also sorted out my husband's contact to. Thankyou Dan you are a star for transferring all my personal things onto my new phone I didn't lose any of my personal data.
13 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Carlisle
Hey Jane,
Thanks for the lovely review and fantastic support for Dan. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Liv was absolutely amazing with my…
Liv was absolutely amazing with my daughter getting her first phone. She explained all the options to her and everything of how to use her new phone. She even synced it to her ipad for her.
Amazing customer service!
13 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Carlisle
Hey Kelly,
Thanks for the lovely review and fantastic support for Liv.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Liv was so helpful and approachable
Liv was so helpful and approachable. She went through my options with me and explained what I was unsure about
13 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Carlisle
Hey Andy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was served by a lady called Jade
I was served by a lady called Jade, she was absolutely amazing. She made everything effortless. She picked a phone that suited me, data plan that suited me, and then swapped everything from 1 phone to the other. She was brilliant. Many thanks
11 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Carlisle
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Over the last few days I have tried to…
Over the last few days I have tried to upgrade my phone, with support agents online and over the phone however I was left frustrated and upset when they messed me around.
I went into the shop in Carlisle today and Olivia (Liv) handled it amazingly, she is an amazing worker and always happy to help, 10/10 service, I’ll be sticking to Vodafone purely for her expert help and my great experience in store!
1 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Carlisle
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Liv is awesome
Liv was extremely helpful, took her time to explain my new phone. She was very kind and was just overall awesome 😎
31 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Carlisle
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a great experience signing my contract
I had a great experience signing my contract with Vodafone. Dan, the in-store specialist, was incredibly professional, knowledgeable, patient, and took the time to answer all of my many questions about the service. He explained everything clearly and made the whole process easy and stress-free. Thank you for such excellent customer service—I'm very happy to be with Vodafone!
30 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Carlisle
Hey Lana,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Another very successful visit to the…
Another very successful visit to the Carlisle Vodaphone branch. Liv spent time exploring all the options for the upgrade of one of the phones on my contract today. I appreciated her willingness to go the extra mile to work out the cheapest and best deal for me whilst ensuring I understood all the implications. I have always felt reassured whenever I have had a query at the Carlisle branch - all staff have been a great help and to meet Liv today and receive the same top quality service was brilliant. Thanks again, Liv!
27 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Carlisle
Hey Ruth,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service. Spent a lot of time to help our situation & got us a good deal. Nothing was too much trouble & very friendly
16 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Carlisle
Hi Gary, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Thumbs up for Vodafone
Dealt with Jade ( Carlisle store )in the up-grade of my mobile phone which used to be a stressful time but this was far from my experience on this occasion. Jade made everything a pleasure from start to finish, answered any query I had to my satisfaction and explained how to overcome particular problems. Jade was professional, thorough and a delight to deal. Knows her " stuff " !!
15 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Carlisle
Hey Colin,
Thanks for the lovely review and fantastic support for Jade.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack was particularly kind and helpful…
Jack was particularly kind and helpful and gave a great customer experience.
11 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Carlisle
Hey Liz,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Liv was really helpful and knowledgable…
Liv was really helpful and knowledgable not only with the purchase of my daughters new phone and contract but also with my existing contract. Liv was polite, friendly and professional
21 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Carlisle
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful, polite and very knowledgeable managed to get a great deal for my phone and internet
29 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Carlisle
Hey Stephen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.