Keira was very helpful in getting me to buy my new phone.she made what might have been a very stressful experience quite enjoyable.from Elizabeth Jones
Företaget har svarat
Plats
Byt plats50 St David's Shopping Centre, CF10 2ER Cardiff, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I visited Cardiff Vodafone store this morning. I had booked a Fix and Go repair for my mobile which had charging issues. DAVID, your Tech Guy, said it only required the charging port cleaning which h... Se mer
Företaget har svarat
I visited the Cardiff store to query a broadband and a sim only deal. I was served by an advisor named Huw who made the experience effortless and went the extra mile to ensure I fully understood the p... Se mer
Företaget har svarat
I went into the Vodafone store in St Davids Centre in Cardiff last week.I was besides myself as unbeknown to me i had downloaded an app which resulted in my mobile going absolutely mental & having 37... Se mer
Företaget har svarat
Företagsinformation
Om Vodafone UK - Cardiff
Skrivet av företaget
Kontaktuppgifter
50 St David's Shopping Centre, CF10 2ER, Cardiff, Storbritannien
4,9
Utmärkt
221 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
David the Amazing Repair Specialist in Vodafone St Davids Centre Cardiff
I went into the Vodafone store in St Davids Centre in Cardiff last week.I was besides myself as unbeknown to me i had downloaded an app which resulted in my mobile going absolutely mental & having 37 viruses.I was unable to use my phone at all & was very worried regarding my information held on the mobile.David the repair specialist was amazing.within minutes my phone was sorted & up & running again.He also put my mind at rest explaining that the viruses were not harmful.What excellent service.Thank you David for all your help & making my day.
9 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Cardiff
Hey Carol,
Thanks for the lovely review and fantastic support for David.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kyle is the best (GOAT)
31 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Cardiff
Hey Emma,
Thanks for the lovely review and fantastic support for Kyle.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent service
Very impressed with the service received by Kyle at the Cardiff store today. He provided friendly and honest service . I would recommend this store for fantastic service. Thank you Kyle amazing!
24 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Cardiff
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Thoughtful and helpful service
Yesterday I bought a new phone/SIM package from Vodafone Cardiff. Keira was the person who helped me do this. She was professional, friendly and took time to work through options. She also suggested there could be benefits in me changing my broadband to Vodafone but there was no pressure or hard sell.
14 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Cardiff
Hey there,
Thanks for the lovely review and fantastic support for Keira.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited Vodafone twice and both times…
I visited Vodafone twice and both times Jamie was outstanding. The service was fast, professional, and genuinely helpful. Jamie took the time to understand what I needed and worked to find the best options for me, not just the easiest sale. Everything was explained clearly and I felt looked after as a customer. A really great experience thanks to Jamie.
11 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Cardiff
Hi Abrar,
Thank you so much for your wonderful review and the amazing support you’ve shown for Jamie —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Sam was great he went in to all the…
Sam was great he went in to all the detail.
10 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Cardiff
Hi Moira,
Thank you so much for your wonderful review and the amazing support you’ve shown for Sam—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Sam was very friendly and helpful…
Sam was very friendly and helpful during my experience here, will definetly come back again and request him.
12 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Cardiff
Hey Loona,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kyle made life really easy
Kyle made life really easy, saved me money on my sim and also gave me the right advice about my tablet
3 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Cardiff
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Carl was really helpful today
Carl was really helpful today, he made everything seem straight forward thank you so much for your patience, I'm so happy with my new purchase thank you again 😊
22 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cardiff
Hey Nicola,
Thanks for the lovely review and fantastic support for Carl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited the Vodafone, Great support
Visited the Vodafone store earlier today and Rania helped me out with updating my plan. She was really friendly and patient, and walked me through a couple of options that actually saved me a bit of money.Only slight downside was that the system was running slow, so the whole process took a little longer than expected. But apart from that, the service itself was excellent. Happy with the outcome and appreciate the help!
5 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cardiff
Hey Rowan,
Thanks for the lovely review and fantastic support for Rania.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I needed an upgrade and advice as I…
I needed an upgrade and advice as I wasn't sure which phone to go for. Marta helped me decide and she was very knowledgeable, patient and professional. Would definitely recommend this branch.
2 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cardiff
Hey Andrea,
Thanks for the lovely review and fantastic support for Marta.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks to the super star support from Kyle!
Thanks to the super star support from Kyle (Retail Advisor) who patiently guided us through the process, and we had a wonderful conversation through it all.
Thank you, Kyle! Exemplar star of supporting and creating a memorable customer experience.
28 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cardiff
Hey Nisha,
Thanks for the lovely review and fantastic support for Kyle.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
superb customer care experience from Naj
I went into the Cardiff st David’s hall shopping centre store and met Naj. She was everything you wanted in a member of staff. Intelligent, polite, thoughtful, knowledgeable and efficient. Five stars ⭐️
26 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cardiff
Hey Rachael,
Thanks for the lovely review and fantastic support for Naj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great service very polite and…
Great service very polite and knowledgeable
22 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cardiff
Hey Wendy,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had such a great experience
I had such a great experience! He (I can’t remember his name) but he got what I needed immediately and was so efficient and lovely! Thankyou
21 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cardiff
Hey Becky,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic customer services as always.
Fantastic customer services as always.
Nothing to much trouble. Staff always friendly and helpful.
Great sim only deals on offer.
17 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cardiff
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Both Nage and Tash in the St
Both Nage and Tash in the St. David’s II shopping centre were magnificent today and very patient and so helpful with my mother who was Re-Jigging her contract - Excellent service 👍
9 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cardiff
Hi. We're happy to hear that the team provided excellent service and were patient and helpful while assisting with the contract. We appreciate you sharing this positive experience! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dave the technician was excellent
Dave the technician was excellent. Fantastic customer service, thank you.
11 oktober 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cardiff
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
My adviser Saif
My adviser Saif, was very efficient, polite, extremely helpful, and friendly spending almost an hour and a half with me choosing and costing a new phone then helping to to set it up (with me being tech phobic!) He's an asset to your company! Happy holiday Saif! The store is very well kept too!
27 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cardiff
Hey Suzanne,
Thanks for the lovely review and fantastic support for Saif.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Best Service
Probably the most helpful and resourceful employee, Saif, made everything so easy to follow and cleared all my doubts regarding all the possible SIM card plans I could have bought and guided me so well to arrive at the one best for me.
Even though there was quite a bit of a wait today, he made sure to give me all his time when it was my turn and was really considerate of my initial doubts and worries. The guy needs a raise honestly.
Overall, great and quick service. Happy to begin this journey with VOXI and Vodafone :)
27 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Cardiff
Hey Luffy,
Thanks for the lovely review and fantastic support for Saif.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.