From the moment we entered the store until we left we were treat with respectful and friendly service. The level of expertise and genuine desire to provide what we needed was amazing and gave us an... Se mer
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3 The Parade, CT1 2JL Canterbury, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
From the moment we entered the store until we left we were treat with respectful and friendly service. The level of expertise and genuine desire to provide what we needed was amazing and gave us an... Se mer
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We were seen by Joe who I believe is the store manager. Throughout our time there we found Joe to be very professional and informative and very knowledgeable. We were given multiple options for our ne... Se mer
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I had a fantastic experience at the Vodafone Canterbury store recently. I was served by Tom, who was incredibly helpful and knowledgeable, making the whole process of upgrading my phone completely sea... Se mer
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I visited this Vodafone store recently and had a fantastic experience. The staff member Riya, who served me was polite, patient, and made sure all my questions were answered before I left. Excellent c... Se mer
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Skrivet av företaget
3 The Parade, CT1 2JL, Canterbury, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I visited Vodafone to upgrade my phone and Tom and Sharna were very helpful and spent time to make sure I had the deal I needed for travel abroad

Svar från Vodafone UK - Canterbury
Absolutely fantastic service extremely helpful and fantastic management

Svar från Vodafone UK - Canterbury
Service was spot on, Joe was amazing, couldn’t of asked for a better to help me out

Svar från Vodafone UK - Canterbury
We happened to walk into our local Vodafone shop in Canterbury to ask a query and we found them to be so very helpful. Joe, the manager, warmly greeted us, and introduced us to their new recruit Ria, and their iPhone expert Tom. Not just friendly, they were extremely knowledgeable. Ria had been hired because they were trying to improve diversity in the shop with a view to address customer language barriers, which I believe is such an inclusive thought, with everyone a winner. Vodafone should take up Joe’s idea for their shops all over the country. Incidentally, they also found us a new plan which saved us lots of money.

Svar från Vodafone UK - Canterbury
Went to my own provider EE/BT in Canterbury first to sort out a problem. Worse than useless! Then visited Vodafone a few doors away and Joe was most helpful even though I explained that I wasn't one of their clients and just needed a technical term solved.

Svar från Vodafone UK - Canterbury
Tom was incredibly helpful. Excellent customer service skills and great at his job.

Svar från Vodafone UK - Canterbury
Tom from the Canterbury branch couldn't have been more helpful and knowledgeable, he's taken care of 3 issues for me today, saved me 20 pounds a month and I pick up a new phone in a couple of days that I wouldn't have even known about until I visited the store today. He even pointed out the free pixel buds I can register for. Thanks a million Tom!

Svar från Vodafone UK - Canterbury
Had a massive issue with my other half’s phone. From day one when the problem started we popped into the store and the team where massive help especially to Joe and his team in CANTERBURY. My other half is easily stressed and overwhelmed but the team in Canterbury they made sure to explain everything clearly and in a way she understood and was a very comfortable experience

Svar från Vodafone UK - Canterbury
Very helpful, team members are amazing, helped sort a problem with an order

Svar från Vodafone UK - Canterbury
Super helpful and friendly staff.

Svar från Vodafone UK - Canterbury
Shana was helpful, articulate and professional. Made what we thought was complicated incredibly simple.

Svar från Vodafone UK - Canterbury
As always, Canterbury Vodafone is my first ‘port of call’ for personal help with my Business account.
Today they helped me achieve contact with the Broadband team to help solve a difficult issue with my router installation.
Much appreciated.

Svar från Vodafone UK - Canterbury
Ioana in Canterbury was really helpful and friendly while helping me with my upgrade options

Svar från Vodafone UK - Canterbury
Joe and ioana are the best. Set up mu watch very easily. They are both great !

Svar från Vodafone UK - Canterbury
Tom was fantastic talked me through the process of upgrading my phone and worked it out well for me and my partner, he was amazing. Talked through the different options I had and helped me work out what was best for me.

Svar från Vodafone UK - Canterbury
Just popped in to Vodafone Canterbury and received brilliant advice and help. Spoke with Edward who was able to assist me with my requirement immediately.

Svar från Vodafone UK - Canterbury
Sharna was excellent - patient and informative

Svar från Vodafone UK - Canterbury
Jo, Sharna and Ed are all amazing people who are so willing to help with explaining and assisting with all aspects of Vodafone business. Phone, internet, upgrades, sim info etc always a smile too

Svar från Vodafone UK - Canterbury
We were assisted by Sharna and Joe on both visits to the Canterbury store. Their customer service skills and tech knowledge was outstanding, lovely friendly banter and chat!
Sharna should definitely get that raise!

Svar från Vodafone UK - Canterbury
I had a knotty problem, and rather emotional issuedue to a family member letting me down. Edward was kind and patient and and helped me with all the options.

Svar från Vodafone UK - Canterbury
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