Vodafone UK - Camberley Omdömen 

291
TrustScore 5 av 5

4,9

11 Cambridge Walk, GU15 3SW Camberley, GB


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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Just got 3 contract renewal/upgrade in Camberley Voda branch, thanks Ed amazing job just saved me close to £25/month across all contracts. 👍 Great services very friendly and professional.

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Betygsatt 5 av 5 stjärnor

After issues online, i came into the store and met the store manager Jan. she then spent the next hour and a half navigating broadband and actually swapping my phone plan over also! She was so so h... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I visited the Camberley brunch for an SIM replacement. Was a absolute outstanding experience dealing with Reggie,was polite, respectful and extremely professional. Hope to be noted as good people... Se mer

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Betygsatt 5 av 5 stjärnor

I went the vodofone store Camberley, the store manger fix my eSIM activation process. She is jan . He is good service for customer I am happy with service,

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Företagsinformation

  1. Mobiloperatör
  2. Mobiltelefoner
  3. Internetleverantör
  4. Telefon- och internettjänster
  5. Telefonoperatör

Om Vodafone UK - Camberley

Skrivet av företaget

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Kontaktuppgifter

  • 11 Cambridge Walk, GU15 3SW, Camberley, Storbritannien

4,9

Utmärkt

TrustScore 5 av 5

291 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(291)

39 826 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Esim to SIM replacement

I visited the Camberley brunch for an SIM replacement.
Was a absolute outstanding experience dealing with Reggie,was polite, respectful and extremely professional.
Hope to be noted as good people are hard to find.

1 september 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Camberley

Svar från Vodafone UK - Camberley

Hey Simion,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Reggie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Just got 3 contract renewal/upgrade in…

Just got 3 contract renewal/upgrade in Camberley Voda branch, thanks Ed amazing job just saved me close to £25/month across all contracts. 👍
Great services very friendly and professional.

31 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Camberley

Svar från Vodafone UK - Camberley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Kerenza was fab

24 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Camberley

Svar från Vodafone UK - Camberley

Hey there,

Thanks for the lovely review and fantastic support for Kerenza.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Kimberley was amazing today fixing an…

Kimberley was amazing today fixing an issue with my phone that the Vodafone tech people had failed to fix for me! She was determined to fix it and she did!! Thanks!

22 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Camberley

Svar från Vodafone UK - Camberley

Hey Fiona,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Youseef went above and beyond

Youseef went above and beyond, to help me out when I ordered the wrong product. Cannot stress how helpful he was in getting me the right product and airtime plan. Highly recommend.

19 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Camberley

Svar från Vodafone UK - Camberley

Hey Steve,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

After issues online

After issues online, i came into the store and met the store manager Jan. she then spent the next hour and a half navigating broadband and actually swapping my phone plan over also!
She was so so helpful and saved me a lot of tears, making sure to get me my best deal and what serves me best. I genuinely do not know what I would have done (apart from cry) if Jan hadn’t saved me today. She also stated that if i ever need anymore help at all, that i am free to come into the store and ask her directly.
This is the best customer service i have ever received in my life and i am now proudly a vodaphone customer for my broadband as well as my phone provider. Thank you!

18 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Camberley

Svar från Vodafone UK - Camberley

Hey Emily,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

I went the vodofone store Camberley

I went the vodofone store Camberley, the store manger fix my eSIM activation process. She is jan . He is good service for customer
I am happy with service,

15 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Camberley

Svar från Vodafone UK - Camberley

Hey Selvamani,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Wonderful service

Kimberley was wonderful!
Very friendly and helpful, an absolute credit to the brand.

14 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Camberley

Svar från Vodafone UK - Camberley

Hey Nicky,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

The lady name Jan was very good she…

The lady name Jan was very good she explain everything to me.

12 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Camberley

Svar från Vodafone UK - Camberley

Hey Surrey,

Thanks for the lovely review and fantastic support for Jan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Good service from Kerenza

Knowledgeable, polite friendly, and a quick service. Would recommend to friends

9 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Camberley

Svar från Vodafone UK - Camberley


Hey Paul,

Thanks for the lovely review and fantastic support for Kerenza.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Great service

Great service. Very polite and professional.

4 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Camberley

Svar från Vodafone UK - Camberley

Hey Jools,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

KERENZA and Jan were exceptional in the…

KERENZA and Jan were exceptional in the service they gave. They set me up with a cheaper plan and managed to get my emails downloaded. They also have sorted me in the best phone for my business. 5* service from Vodafone Camberley😃

31 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Camberley

Svar från Vodafone UK - Camberley

Hey Nicola,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Fantastic staff

Fantastic staff, as always, great service & very professional

25 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Camberley

Svar från Vodafone UK - Camberley

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Kerenza was wonderful helping correct a…

Kerenza was wonderful helping correct a mistake I made. Thank you for all your help.

22 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Camberley

Svar från Vodafone UK - Camberley

Hey Hayden,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 1 av 5 stjärnor

I would give Vodafone **zero stars** if…

I would give Vodafone **zero stars** if I could.

What should have been one of the simplest customer journeys imaginable turned into the worst customer service experience I have ever had.

I ordered a new iPhone and contract online and collected it from the Vodafone Camberley store on Saturday. The member of staff who served me clearly wasn't confident with the activation process, but assured me my eSIM would be activated within 24 hours. It never was.

On Sunday I called Vodafone and was promised it would be activated by Monday. Monday came and went. Nothing.

By Tuesday, after four separate phone calls, my phone still wasn't working. The most hilarious part was that Vodafone kept trying to contact me on the brand new number that they hadn't actually activated.

I called again on Wednesday. Then again on Thursday. Every conversation resulted in another apology, another promise, and absolutely no progress. No one seemed able to identify the problem, let alone fix it.

After nearly a week without the service I'm paying for, I'm finally giving up. I'm returning the handset, cancelling the contract, and moving to EE instead.

I've never experienced such an inept and frustrating customer experience. If this is Vodafone's standard of service for a new customer, I dread to think how existing customers are treated.

Avoid if you value your time.

11 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Camberley

Svar från Vodafone UK - Camberley

Hey Sarah,

We are really sorry to hear about your experience. We completely understand your frustration. Having to make multiple calls over nearly a week, only to receive repeated promises without a resolution, is simply not acceptable. If you would like this to be raised as an official complaint, or if you want us to further investigate this for you, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Reggie was very helpful with my phone…

Reggie was very helpful with my phone issues
Professional and really was good
Thanks for your help

4 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Camberley

Svar från Vodafone UK - Camberley

Hey Spencer,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Reggie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

It is very good

It is very good

4 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Camberley

Svar från Vodafone UK - Camberley

Hey Goran,

It's fantastic to hear that team was able to resolve the issue. We truly appreciate your feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Jan is amazing,she's done my phones for…

Jan is amazing,she's done my phones for years, I will never go anywhere else!!

3 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Camberley

Svar från Vodafone UK - Camberley

Hey Mott,

Thanks for the lovely review and fantastic support for Jan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Janice was fab

Janice was fab! Saved us a lot of money

2 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Camberley

Svar från Vodafone UK - Camberley

Hey James,

Thanks for the lovely review and fantastic support for Janice.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Jodie was amazing and helpful

Jodie was amazing and helpful, informative of offers and friendly.

20 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Camberley

Svar från Vodafone UK - Camberley

Hey Marcus,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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