Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extrem... Se mer
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Plats
Byt platsUnit SU23 , Arc Shopping Centre, IP33 3AA Bury St Edmunds, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Cassie was so lovely and efficient ; just had a really good laugh with her and her colleague and yet no time wasted in sorting out my roaming requirements for abroad . Such an easier option than getti... Se mer
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Dan was really kind and helped my Nan with her google pixel. She’d been having trouble using it and didn’t like the interface and was planning to change phone so Dan made some changes to her settings... Se mer
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Brandon at the Bury St Edmunds store has been amazing and so helpful. Made everything as easy as possible, can't recommend enough
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Företagsinformation
Om Vodafone UK - Bury St Edmunds
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
Unit SU23 , Arc Shopping Centre, IP33 3AA, Bury St Edmunds, Storbritannien
4,9
Utmärkt
265 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Brilliant as always
13 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
Thanks for the excellent review, Karla. We love to see your positive feedback! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Popped into Vodafone for an upgrade and…
Popped into Vodafone for an upgrade and to add my partner to my account. I received fantastic service from both John and Brandon. Both were very friendly and approachable! Very chatty and know how to have a laugh, making the customer service experience fantastic. Thanks gents
8 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
Hi there,
Thanks for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
And she lived happily ever after with her eSIM
The tale is too long to recount so I will just hit the highlights. I bought a new iPhone 15 in the states not knowing what an eSIM card was only to discover that I needed to convert my UK number to an eSIM as well. There were many, many visits to my local shop in Bury trying to fix the matter. I always received excellent service and a kind smile. Brandon, John, the “Red Viking” as he is referred to and all the rest of the store where absolutely delightful! It took quite awhile but I now have a working UK eSIM card. Five stars just isn’t enough praise. I give them 10 stars!
7 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
Hey ,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
John in store was amazing.
John in store was amazing.. Vodafone simply could not complete a transfer of account and we left Vodafone John brought us back but Vodafone over the phone do not listen
24 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
Hey Doreen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
John was excellent
John was excellent. Welcoming as soon as I entered and very on the ball and clear with all advice
15 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
Hi Tony,
This is a great review for John. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
John & Nichole where brilliant from…
John & Nichole where brilliant from walking in to leaving the bury store. They both were amazingly helpful.
A***** service
12 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
Hi Nicole,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
A***
Great customer service and very helpful friendly service.
Very professional polite great staff
A******
John
Nichole
Thankyou
12 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
Hi Phillip,
It's great to hear about your recent experience, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
If I could give John 6 stars he'd get…
If I could give John 6 stars he'd get it.. very helpful and understanding about special data needing transfering
23 juli 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
Hi Jean,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the support John has provided.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Really helpful,friendly and fixed my…
Really helpful,friendly and fixed my problem
13 juli 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
Hi Ruth,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Helpful & Patient
10 juli 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
Hi Tonya,
Thanks for taking your time to leave this review for our Bury St Edmunds store. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
John and Cassie help me get up and…
John and Cassie help me get up and running with new phone
8 juli 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
Hey Jill,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
John helped me get back into phone
6 juli 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
John my sorted my phone out..with pop…
John my sorted my phone out..with pop up..
30 juni 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
Hi Roy,
Thanks for this amazing feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Excellent customer service
Really helpful, polite, courteous and knowledgeable staff; Tom went out of his way to find the best deal to suit my specific requirements and helped me to navigate the transfer of data from my old phone to the new one. Everything was done in store in a professional and efficient manner, and when I returned a couple of days later with one or two further queries, they were quickly resolved. Excellent customer service - thank you!
19 juni 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
Hi Catherine. Thank you for your glowing review for Tom and the team. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
John was jelpful and didnt over…
John was jelpful and didnt over conplicate it
22 juni 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
Hi Bob. Thank you for your review for John. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A very helpful consultant who explained…
A very helpful consultant who explained the details clearly
17 juni 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
Hi Lesley,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent service from Jon
Excellent service from Jon. Knows his product and service inside out.
10 juni 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
Hi Nick. Thank you for your review for Jon. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Extraordinary service
John was extraordinarily friendly, helpful and made me feel at ease purchasing a new broadband package and even managed to get me to switch mobile providers as added bonus!
8 juni 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
Hi Lisa,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
John was excellent even for an O2…
John was excellent even for an O2 customer
8 juni 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
Hi Andrew,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very pleasant
Very pleasant, knowledgeable and helpful advisor called John
7 juni 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
Hi Andy,
Thanks for the positive feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.