Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extrem... Se mer
Företaget har svarat
Plats
Byt platsUnit SU23 , Arc Shopping Centre, IP33 3AA Bury St Edmunds, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Cassie was so lovely and efficient ; just had a really good laugh with her and her colleague and yet no time wasted in sorting out my roaming requirements for abroad . Such an easier option than getti... Se mer
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Dan was really kind and helped my Nan with her google pixel. She’d been having trouble using it and didn’t like the interface and was planning to change phone so Dan made some changes to her settings... Se mer
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Brandon at the Bury St Edmunds store has been amazing and so helpful. Made everything as easy as possible, can't recommend enough
Företaget har svarat
Företagsinformation
Om Vodafone UK - Bury St Edmunds
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
Unit SU23 , Arc Shopping Centre, IP33 3AA, Bury St Edmunds, Storbritannien
4,9
Utmärkt
265 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very friendly and polite
11 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
Hey Sue,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Superb service by Miles
Superb service by Miles, thank you for your help and support today
10 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
Hey Ursula,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Cassie was very helpful.
4 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
Hi,
We really appreciate your wonderful review and the amazing support for Cassie.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Cassie was great and very helpful
Cassie was great and very helpful - she was very patient with us and made the experience a lot easier! Thanks Cassie!
3 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
Hey Georgie,
Thanks for the lovely review and fantastic support for Cassie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
She was so helpful
She was so helpful, accommodating, friendly and thorough!
22 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
Hello Sharon,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Bury St Edmunds
Hello Agustin,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
visited bury st edmunds store to…
visited bury st edmunds store to upgrade old i phone. served by Tom who explained options clearly and patiently, not too much jargon. very helpful. gave clear advice on how to set up new phone. excellent service and customer friendly. made the process simple and quick. thank you Tom.
21 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
Hi Derek,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great information given by friendly…
Great information given by friendly staff member.
21 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
Hi Barry,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Richard was really helpful and…
Richard was really helpful and efficient nice man
16 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
In store service was very good and John…
In store service was very good and John was very knowledgeable and helpful
5 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
Hi Adam,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
John was awesome helped me out…amazing…
John was awesome helped me out…amazing service
3 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
Hello, Paula,
It's great to hear about the positive experience which you've had with John. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I called in to Vodafone to assist me…
I called in to Vodafone to assist me with
updating my WhatsApp.
The young man I dealt with was so
Obliging, friendly and oh so helpful, I
was well satisfied on leaving the
Vodafone store, I give him 5 stars
Thank you
Celia Bell
16 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
Thanks for your lovely feedback Celia 😊 All the best, The Vodafone Social Media Team
Richard at the Bury St Edmunds store
Richard at the Bury St Edmunds store was patient and helpful, and assisted us in a happy and professional manner. We always go to this store as all the staff are very knowledgeable and nothing is too much trouble.
14 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
John as always never fails to…
John as always never fails to impress…kind caring and honest…really looks after customers unlike Vodafone…
8 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
Hi Alison
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team.
Broadband switch
Tom was really helpful and made the switch to broadband really easy
8 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
Hi Ann. Thank you for your review for Tom. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cassue was very friendly and helpful
Cassue was very friendly and helpful
7 februari 2025
Omdöme utan inbjudan
He was great
He was great
He gave us a great deal and he made us feel valued as customers
Brilliant service
5 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
Hi Stefan,
Thanks for your review for us. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Cassie was absolutely amazing today
Cassie was absolutely amazing today, so helpful and really did go above and beyond to help with my issues.
5 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
Hello,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Cassie was great
Cassie was great. Friendly and professional with brilliant customer service skills.
31 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Excellent service
Richard was amazing. Gave me a much better deal on the pixel 9 pro XL rather than the regular 9 I initially went for. He gave excellent service and both me and my dad were impressed
28 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bury St Edmunds
Hi Jonny,
This is a great review for Richard. We’re glad to hear you found the best option for you when visiting the store. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.