A young lady by the name of Hamna was exceptionally helpful and very knowledgeable. Please let her know how thankful I was for the service she provided
Företaget har svarat
Plats
Byt plats14 Underhill Walk, DE14 1DE Burton on Trent, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I visited the Burton branch today and I was served by Ryan who was fantastic . I chose to go to the Burton store despite me living closer to Derby due to terrible rude management Sayfur and Jay at... Se mer
Företaget har svarat
Excellent customer service! My last visit was 2 years ago and staff was really helpful and sorted my roaming in a blast! There and back again, Zanas helped us twice with our new phone and account chec... Se mer
Företaget har svarat
Went in to check if I was eligible for an upgrade - Kiera managed to find I could have a brand new phone for less than I'm currently paying
Företaget har svarat
Företagsinformation
Om Vodafone UK - Burton on Trent
Skrivet av företaget
Kontaktuppgifter
14 Underhill Walk, DE14 1DE, Burton on Trent, Storbritannien
4,9
Utmärkt
292 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Vodafone Store Burton - Ryan
Ryan at Vodafone Burton was extremely helpful and explain all the options available to me. I'm happy with the service and deal that he worked out. Would always recommend going into the store if unsure with what you want. Thanks Ryan.
5 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Burton on Trent
Hey Victoria,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
New contract phone and plan
Needed to get a new contract in my own name and start a fresh. Was helped out by Ryan and he sorted a brand new contact and swapped all my information over. Very satisfied
1 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Burton on Trent
Hey there,
Thanks for the lovely review and fantastic support for Ryan. We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went in to check if I was eligible for...
Went in to check if I was eligible for an upgrade - Kiera managed to find I could have a brand new phone for less than I'm currently paying
29 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Burton on Trent
Hey Jake,
I'm glad to hear that the agents were able to help you with better deal. Thank you for the wonderful review. It's always a pleasure to read such positive feedback.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service
We called today to upgrade our current handsets. We were greeted by Kiera and she talked us through a couple different options and worked out the best deals for us. The customer service is excellent.
18 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Burton on Trent
Hey Louise,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kiera greeted me into the store and was…
Kiera greeted me into the store and was able to help efficiently with my query, getting me a new phone, more data for same as i am paying now!
18 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Burton on Trent
Hey Jonn,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgrade sim only price reduced
Came into store to get my bill a better price. Quick and easy in store was served by Ryan. Grateful customer
18 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Burton on Trent
Hey Nicola,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Zanas was polite and helpful throughout
18 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Burton on Trent
Hey Mrs. Goodall,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Burton on Trent
Hey Gillian,
Thanks for the lovely review and fantastic support for Zanas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Burton on Trent
Hey Chi,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Zanas was very helpful and sorted everything out for me, Great service, fast and efficient
14 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Burton on Trent
Hi Alan. Thank you for your review for Zanas. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Burton on Trent
Hey Danielle,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Been thinking about switching over…
Been thinking about switching over phone services for a little while now so I popped into the store and Kiera was an excellent help with my upgrade and service swap over and made the situation very stress free. Would recommend 100%
29 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Burton on Trent
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I came in for an upgrade for my device
I came in for an upgrade for my device, kiera was so helpful in finding the right way around it for the best price and took her time doing my transfer carefully. Very grateful for her care.
3 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Burton on Trent
Hey Margaret,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgrade SIM only and home broadband info
I am extremely happy with the service in store from Ryan on making my plan a better price and he gave me information I didn't know about broadband and will check with my provider to see what they can do to keep my custom first
21 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Burton on Trent
Hi Carol,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Data transfer and E-sim
They helped in store with my data transfer and with setting up an E-sim on my device.
I could not have any more praise for the guys in store zanas and Ryan I believe the gents were called. One was really tall anyways I know that for sure. Lithuanian
21 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Burton on Trent
Hi Susan,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Ryan helped me sort out my broadband…
Ryan helped me sort out my broadband very efficiently and gave me all the information I needed for it to go smoothly
18 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Burton on Trent
Hello Luna,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
New phone
Came in with loads of questions and was unsure on what the next steps were. Keira showed us all the possible options and was very easy to understand so that we made the best possible decision regarding a new phone contract.
18 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Burton on Trent
Hello Harry,
It's great to hear about the positive experience which you had with Keira. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very pleasant helpful and informative…
Very pleasant helpful and informative Kiera
18 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Burton on Trent
Hello Glynis,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent customer service today from…
Excellent customer service today from Hamna when we purchased 3 new phones and contracts. Well done and an absolute pleasure to deal with
15 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Burton on Trent
Hi Lisa,
Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Quick and easy upgrade
Went in to upgrade my phone and Ryan was really helpful at getting me the best deal in a timely manor.
1 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Burton on Trent
Hi Kim,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.