Chris in Broadstairs was fantastic when we went to see him. He was acting manager due to issues with staff. He acknowledged everyone in the queue and really made my interaction special. He got me... Se mer
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Plats
Byt platsUnit 11 The Link , Margate Road, CT10 2FF Broadstairs, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Callum was amazing!!! Got mine sorted and three new lines for my children too. No issues, no fuss, great customer service!! Luke was also great and helped with the decision making process! Cannot f... Se mer
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Went in for an upgrade today and we were served by Callum. He was very helpful. So knowledgeable and friendly. He helped us with different offers for our upgrade and gave us a great deal! Brilliant cu... Se mer
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Chris, at Broadstairs was absolutely terrific. Helpful patient and kind. He explained everything in ordinary words.
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Företagsinformation
Om Vodafone UK - Broadstairs
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
Unit 11 The Link , Margate Road, CT10 2FF, Broadstairs, Storbritannien
4,9
Utmärkt
304 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ali got us a great deal with both our…
Ali got us a great deal with both our contracts and saved us money at the same time
1 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Broadstairs
Hey Oakley,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone really helped me out
Vodafone really helped me out, I wasn't sure which contract to go with and other providers were just confusing me even more but Callum at Vodafone sorted me out
31 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Broadstairs
Hey Zach,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chris, Vodafone Broadstairs is top of his game!
Chris, one of the assistants, was extremely helpful, he listened to my problem query and immediately put my mind at rest that he would not let me leave the building until he'd solved my issues. The complexity of my problem took over 40 minutes to resolve at a first level, and reassured me that a member of the care team would contact me to complete resolution of my original problem. Chris showed complete understanding, enormous patience, and mastery of the complexities of "a digital upgrade". He is a brilliant attribute to Vodafone Broadstairs.
21 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Broadstairs
Hey Josie,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Harry was really helpful paying my…
Harry was really helpful paying my final bill.
24 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Broadstairs
Hey Markus,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone broadstairs
Ali was extremely helpful in guiding us through our new broadband and phone contracts
10 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Broadstairs
Hey Darren,
Thanks for the lovely review and fantastic support for Ali.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience upgrading my phone
Ali was amazing from the second I sat down with him , he was so friendly, knowledgeable, professional and very patient
His product knowledge is superb
I could not praise him highly enough
9 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Broadstairs
Hey Dawnykk,
Thanks for the lovely review and fantastic support for Ali.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Broadstairs
Hey Clive,
Thanks for the lovely review and fantastic support for Ali.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Store staff were amazing unlike the…
Store staff were amazing unlike the online bot and reps over the phone who were I am sorry to say useless - the phone staff did not appear to have any depth of interest or knowledge apart from the last lady I spoke to. Store staff - Henry, Chris and Ali were fab in the Ramsgate store!!!
8 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Broadstairs
Hey Kate,
This is certainly not the experience we want you to have with us in regard to the online chatbot and the phone advisor! We really appreciate the feedback and are happy to hear that the staff in store were able to sort it out for you.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I visited voda phone store in Westwood…
I visited voda phone store in Westwood this morning. Conner was extremely helpful and resolved all my problems.. he was friendly and I enjoyed talking to him. When my contract is up with sky broadband I will switch to voda phone broadband. Conner has given me all the information. And I realise I can save a lot of money by ditching sky.
Thank you Conner . You made my day a good day
3 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Broadstairs
Hey Donna,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ali was great
Ali was great, excellent service and sorted what we needed in a good all round experience
27 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Broadstairs
Hey Simon,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Been in to see Callam
Been in to see Callam. Excellent service. Very friendly and knowledgeable. Perfect. Well done.
25 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Broadstairs
Hi Steve,
Thank you so much for your wonderful review and the amazing support you’ve shown for Callam—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
O my goodness what a great customer…
O my goodness what a great customer service by Rob simply brilliant. He’s very professional great knowledge very helpful very friendly outstanding customer service skills. Big thanks to Rob
21 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Broadstairs
Hey Ali,
Thanks for the lovely review and fantastic support for Rob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Haven't had any problems with Vodafone…
Haven't had any problems with Vodafone they are always happy to help me in any way possible
Harry was perfect help with my new sim today
19 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Broadstairs
Hey Lisa,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Was looking to change broadband…
Was looking to change broadband provider. Visited Vodafone Westwood Cross store. Sam welcomed me and was very informative. Sam carried out the provider change process very quickly, which was a great help for me.
15 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Broadstairs
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgraded my phone with Samantha
Upgraded my phone with Samantha, explained prices and payments for my upgrade brilliantly! Thank you!
12 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Broadstairs
Hey Nicola,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The young man (Rob) was very good and…
The young man (Rob) was very good and very helpful.
8 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Broadstairs
Hey Shelia,
Thanks for the lovely review and fantastic support for Rob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Broadstairs
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgraded phone today at Westwood Cross…
Upgraded phone today at Westwood Cross Broadstairs and was supported by Connor Barham Assistant Manager who we have got to know over the years being loyal customers. Connor as always was exceptional and even when the shop closed he continued to seek the best deal for us. Customer service provided was as always fantastic going above and beyond. Connor is an absolute asset and credit to your company. See you for the next upgrade 👍🏼
2 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Broadstairs
Hey Maddie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Callum was brilliant
Callum was brilliant. I Will never leave Vodafone while the likes of Callum are with you
27 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Broadstairs
Hey Henry,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Samantha Jayne she was friendly and…
Samantha Jayne she was friendly and very good service and make it clear too thank you for helping us get good deal
27 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Broadstairs
Hi,
It's wonderful to hear your thoughts! We truly value your feedback.
Should you need any assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thanks once more,
Vodafone Social Media Team
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