Trey (Brighton store) was helpful and honest from start to finish. We wanted info about our broadband as we'd never received notification about our price increase. He made sure our contact details wer... Se mer
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Plats
Byt platsUnit 16, Churchill Square, BN1 2TB Brighton, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Alexander (Brighton store) was so helpful and friendly when we came into get our SIM plans renewed. Got our plans sorted so much easier than online! Great customer service, thank you again Alex!
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I came in to see if I can reduce my monthly bill, Ricky couldn’t have been more helpful! Very informative!!! Great customer service!
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Leon (Brighton store) was really helpful and patient. Despite some confusion (mine) following a previous visit he explained everything really well, taking time with someone who is not tech savvy! Than... Se mer
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Företagsinformation
Om Vodafone UK - Brighton
Skrivet av företaget
Kontaktuppgifter
Unit 16, Churchill Square, BN1 2TB, Brighton, Storbritannien
4,9
Utmärkt
178 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very informative and friendly
Worked with Ben was a great experience
16 oktober 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Brighton
Hi Syd,
What super feedback for Ben! Thanks for taking the time to let us know - it's really appreciated.
Thanks again, Vodafone Social Media Team
Thank you Ben
The employee named Ben A solved our problem very quickly and in a rational way.
15 oktober 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Brighton
Thanks for the brilliant feedback, Tolga! It's really appreciated.
Vodafone Social Media Team
Ben Vodaphone Brighton
Ben was really patient and very helpful. We were comfortable speaking to him. Keep it up! Awesome service
14 oktober 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Brighton
Hey Christian,
Thanks for letting us know what an amazing job Ben did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Worst network
Terrible service their employees never know anything and they are charging me for services i had taken off my contract a month ago! They blame the system not processing the cancellation and still expect me to pay…Not to mention my phone signals have been so bad, i lose signal on my phone all the time.
6 oktober 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Brighton
Hey Shehreen,
Thanks for taking the time to leave your feedback, we appreciate it. I'm sorry for the trouble you've had recently with being charged for a service you took off your contract. If you'd like us to take a closer look into this for you, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
MR BEN IS A GREAT 👍
MR BEN IS A GREAT 👍.
HE IS BRINGING A FRIENDLY SERVICES TO CUSTOMERS & HELPFUL 10/10 FOR BEN & His store.
11 oktober 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Brighton
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent customer service
Excellent customer service, patiently done
Well done Rik
18 september 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Brighton
Hi Rajiv,
Thanks for the great feedback for Rik. It's really appreciated.
Thanks again,
Vodafone Social Media Team
Ben was doing great customer service.
17 september 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Brighton
Hi Farrukh,
It's great to see your kind words for Ben. We really appreciate your feedback.
Thanks, Vodafone Social Media Team
Excellent Experience
I am extremely happy with the service at Vodafone. I am new to the UK and didn't have any idea about the sim card packages. Ben was very kind in explaining them to us and getting the SIM card up and running.
16 september 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Brighton
Hi Sarah,
We're pleased to hear about your recent experience and how Ben was able to provide you with everything you need to get up and running.
Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing experience
Perfect, smooth experience, The store manager Jay was extremely helpful and made the process as streamlined and straight forward as possible, great service
14 september 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Brighton
Hi. Thank you for your review for Jay. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Garry was super helpful and helped me…
Garry was super helpful and helped me move contract and save a lot of money! Very quick and easy.
14 september 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Brighton
Hi Jane. Thank you for your review for Garry. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ben is very helpful and knowledgeable.
13 september 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Brighton
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Nick
Nick, Sales Advisor is amazing!
Thanks for perfect promt service with my e-sim setup!
12 september 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Brighton
Hi IULIIA,
This is a great review for Nick. Thanks for sharing your experience.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Harri Dewdney
The sales advisor was very helpful and accommodating.
11 september 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Brighton
Hi Ashley,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Helpful and informative
Helpful and informative. I recommend Rik.
11 september 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Brighton
Hi Simon,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Back with Vodafone 😄
Thank you to Ben and Nick in Brighton for sorting out a mobile phone problem I had with another supplier.
No more sleepless nights, thank you both. 😄
6 september 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Brighton
Hi, Lesley 👋 It's superb to see you're back on board! We're delighted that Ben and Nick were able to get things resolved for you. If you ever need help, just pop our team a message over on our socials:
X 👉 vodafone.uk/3LXh2xl
Facebook 👉 vodafone.uk/3lCYUxW
Instagram 👉 https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Great experience
6 september 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Brighton
Thanks for your fab feedback.
All the best, The Vodafone Social Media Team
Good experience
Very happy with my experience, seen by Ben who was very helpful and nice.
22 augusti 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Brighton
Hi Sharon. Thank you for your review for Ben. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Extremely helpful service and great…
Extremely helpful service and great advice
19 augusti 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Brighton
Hi, It's fab to see we made such a good impression on you Karen.
Thanks again, The Vodafone Social Media Team
Great service vodaphone was very helpful
13 augusti 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Brighton
Hey Stuart,
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Staff have been amazingly helpful
Staff have been amazingly helpful, despite problems with my broadband installation date by Openreach. GARRY in particular has been super helpful and I'm so grateful for the staff in Brighton Churchill Square store over several visits. They do a great job to help problem solve and make you feel valued and welcome
13 augusti 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Brighton
Hey Heather,
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.