We were served by Mike, who was excellent as he managed to sort out our complicated bills and saved us quite a lot of money. He was friendly and courteous and we never felt rushed.
Företaget har svarat
Plats
Byt plats32 Fore Street, TA6 3NG Bridgwater, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Everytime i have come in the help and advice given by staff is fantastic nothing is too much from staff going through step by step and was able to take out my new phone
Företaget har svarat
Great staff, perfect service and very much appreciate the staff being available in store to be able to go through everything
Företaget har svarat
I had a lovely visit , wad helped well and with clear information. Excellent value for money with polite staff.
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Företagsinformation
Om Vodafone UK - Bridgwater
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
32 Fore Street, TA6 3NG, Bridgwater, Storbritannien
4,9
Utmärkt
158 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Vodafone, service what service?
Update on Vodafone service. Having waited since January 23 to activate broadband and telephone to the home of a severely disabled elderly lady I can report that the router has been installed in a location that conflicts with published instruction issued by Vodafone. Unable to connect her devices the help of the Vodafone Bridgwater shop said “Vodafone operatives aren’t insured to enter customers homes”. As I’m advised that subcontractors conduct Vodafone installations it surely follows that they too aren’t insured. Should you have challenging health condition do NOT rely on this company for assistance as you will be disappointed. How then when requested to assist disabled people who need assistance connecting devices do they serve all customers if they aren’t insured to enter your home? It appears that Vodafone is just a name and all actual work is conducted using subcontractors. Forget this company if you need any assistance due to personal circumstances and or assistance as they aren’t interested.
21 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bridgwater
Hey Colin,
I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. Please be aware that this is not the level of service we aim to provide to our customers. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Svar från Vodafone UK - Bridgwater
Hey ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mike was excellent
Mike was excellent, helped me upgrade my phone and got my an outstanding deal and helped me transfer all my data over to my new phone
Would highly recommend 👌
16 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bridgwater
Hi,
Thank you so much for your wonderful review and the amazing support you’ve shown for Mike—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Very helpful with giving the best…
Very helpful with giving the best packages and quickly done
26 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bridgwater
Hey Nicole,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We visit the Bridgwater Vodafone brand…
We visit the Bridgwater Vodafone brand and Jon was very polite and professional.He helped us massively with getting great deal and upgraded our broadband.
26 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bridgwater
Hey Nicole,
Thanks for the lovely review and fantastic support for Jon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really helpful and understanding whilst…
Really helpful and understanding whilst doing upgrade
26 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bridgwater
Hey Callum,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Quality service
Quality service, Always sort me a great deal and I always leave with a smile on my face
25 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bridgwater
Hey Karen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Bridgwater
Hey Terry,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing service,could not fault…
Amazing service,could not fault Vodafone Bridgwater one bit.
Always love coming into store and being greeted by such friendly people.
25 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bridgwater
Hey Lynn,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
John was informative and helpful with…
John was informative and helpful with my upgrade. Thank you
25 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bridgwater
Hi Melanie,
Thank you so much for your wonderful review and the amazing support you’ve shown for John —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Quality service
Quality service, Would highly recommend to anyone never had a problem and have always been satisfied with my service 😊
4 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bridgwater
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Outstanding service
Outstanding service, really helpful and polite would highly recommend.
18 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bridgwater
Hello Sandra,
It's great to hear about the positive experience which you had. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent customer service today in the…
Excellent customer service today in the Bridgwater store. Service with a smile.
5 mars 2025
Omdöme utan inbjudan
First class service from Mike today
First class service from Mike today. Very knowledgeable. Highly recommend
5 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bridgwater
Hi Michael,
We're grateful for your positive feedback, it really makes a difference! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Svar från Vodafone UK - Bridgwater
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Mike way helpful getting me a pixel 9…
Mike way helpful getting me a pixel 9 moving away from EE
14 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bridgwater
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
All the staff have been really helpful…
All the staff have been really helpful and we're more then happy to answer any questions I had.
18 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bridgwater
Hi Ria,
This is lovely feedback for us. Thanks for taking your time to share this experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Amazing experience from Vodafone when…
Amazing experience from Vodafone when contract was running out I had popped into Bridgwater store and Jonathan really helped by sorting out my new contract and even sorted out how I could keep my mobile no and sorted out cancelling my old contract without any stress at all. Thank you for great service.
3 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bridgwater
Hi Sian,
Thanks for taking the time to write such a great review! We're delighted that you had Jonathan got you sorted, with ease! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The worst experience I’ve had
The worst experience I’ve had. As a first time for trying to get a phone contract to build my credit score as a young person. It took them 8 weeks and over 5 in store visits. Multiple credit checks were run and effected my score. At to top it off I wasn’t even able to purchase a phone. I am utterly gobsmacked at the service and how they let this happen to multiple people due to system errors on their end that leave customers without a phone and an affected credit score. I use my phone for work and missed multiple events were it was needed as they couldn’t resolve their issue. Would not recommend, the entire infrastructure at Vodafone is useless and they couldn’t seem more uninterested in helping you
18 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bridgwater
Hi Archie,
I am sorry you were not able to purchase a phone with us and the impact this had on your credit file. We would like to review this with our credit file team to make sure everything is reflecting as it should. If you could please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
The staff were very helpful and…
The staff were very helpful and professional. I had a query with my account and they were able to clarify some things for me. Very helpful indeed.
11 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bridgwater
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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