We had such a great experience with Lee when getting a SIM card for my daughter’s first ever phone. He made the whole experience really personal and exciting for her, which made such a difference... Se mer
Företaget har svarat
Plats
Byt plats36 Braccan Walk, RG12 1BE Bracknell, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Went to Vodafone to see if I could get my daughter a sim only deal, Lee was very friendly and offered to help me look into this and I came out with a better deal on my own existing contract. Great cus... Se mer
Företaget har svarat
Joshua helped my partner and I start 2 new contracts. He was exceptionally helpful. Called our old supplier to clarify an account problem. No hard sell just great advice and made everything very easy.... Se mer
Företaget har svarat
Josh was absolutely phenomenal, gave me an amazing deal on mobile phone and home broadband. Even assuaged my fears when I panicked that I'd taken out a contract that was too expensive for me. Superb... Se mer
Företaget har svarat
Företagsinformation
Om Vodafone UK - Bracknell The Lexicon
Skrivet av företaget
Kontaktuppgifter
36 Braccan Walk, RG12 1BE, Bracknell, Storbritannien
5,0
Utmärkt
834 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Stuart was very helpful and went above…
Stuart was very helpful and went above and beyond. A good customer experience.
7 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Bracknell The Lexicon
Hey Adam,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hin was very helpful and friendly with…
Hin was very helpful and friendly with setting me and my partner up with new phone contracts.
4 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Bracknell The Lexicon
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience
Great experience, very friendly and helpful.
Amazing breakdown and explanation of options and upgrade process
3 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Bracknell The Lexicon
Hey Charlotte,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service, We had Kim helping us today with renewing our contract! Got a great deal and got everything in the contract we was after! Thankyou :)
28 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Bracknell The Lexicon
Hey Robert,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kim was very helpful with the upgrade…
Kim was very helpful with the upgrade dates for 2 numbers
28 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Bracknell The Lexicon
Hey Jordan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kim was very professional and gave an…
Kim was very professional and gave an excellent service….
26 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Bracknell The Lexicon
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hin help me a lot and complete order…
Hin help me a lot and complete order very fast.
25 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Bracknell The Lexicon
Hey Karolis,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Natalie was absolutely fantastic
Natalie was absolutely fantastic, she searched for the best deals and got me the best deals, Natalie was very patient as i paid to have everything imported over so i was in the shop a long time, 100% recommend going to Natalie for your next upgrade.
25 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Bracknell The Lexicon
Hey Claire,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Natalie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The best customer service from Joshua
The best customer service from Joshua. He has been so helpful and made it so easy for me. Will be going back to see him for further purchases.
24 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Bracknell The Lexicon
Hey Katie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Josh was very helpful with sorting the…
Josh was very helpful with sorting the pac codes to move over to Vodafone
24 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Bracknell The Lexicon
Hey Sean,
Thanks for the lovely review and fantastic support for Josh. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Bracknell The Lexicon
Hey Katie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Stuart was very friendly and helpful
Stuart was very friendly and helpful! Would recommend
19 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Bracknell The Lexicon
"Hey Tom,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Josh was absolutely phenomenal
Josh was absolutely phenomenal, gave me an amazing deal on mobile phone and home broadband. Even assuaged my fears when I panicked that I'd taken out a contract that was too expensive for me. Superb customer service! Well-done Josh, well done Vodafone!
19 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Bracknell The Lexicon
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Outstanding Customer Service from Iyanu
I would like to take a moment to recognize and sincerely thank Iyanu for providing one of the best customer service experiences I have ever received from Vodafone.
From the very beginning, Iyanu demonstrated an exceptional level of professionalism, knowledge, patience, and genuine care. In a time when outstanding customer service can be difficult to find, Iyanu went above and beyond every expectation and turned what could have been a stressful experience into an incredibly positive one.
What impressed me most was Ianu's ability to listen carefully and fully understand my situation before offering solutions. Rather than rushing through the conversation or providing generic responses, Iyanu took the time to explain everything clearly, answer every question thoroughly, and ensure I felt confident and informed throughout the entire process. Every interaction felt personal, respectful, and focused on finding the best possible outcome for me as a customer.
Iyanu displayed an impressive depth of knowledge regarding Vodafone's services, products, policies, and procedures. Any concerns I had were addressed quickly and accurately, and I never felt like I was being passed from one person to another or left without answers. It was clear that Ianu genuinely cared about resolving my issue rather than simply completing a task.
What truly sets Ianu apart is their attitude and commitment to customer satisfaction. Throughout our interaction, they remained friendly, courteous, positive, and professional. Even when dealing with more complex matters, Ianu remained calm, patient, and solution-oriented. They communicated clearly, kept me updated, and made sure I understood every step of the process.
The level of dedication shown was exceptional. Iyanu took ownership of my concerns, followed through on commitments, and ensured everything was handled properly from start to finish. It is rare to encounter someone who combines technical expertise with such outstanding interpersonal skills, yet Ianu does both effortlessly.
Employees like Iyanu are a tremendous asset to Vodafone. Their commitment to excellence reflects incredibly well on the company and reinforces customer trust and loyalty. Thanks to the support I received, my overall impression of Vodafone has been significantly strengthened.
I believe exceptional service deserves recognition, and I cannot praise Iyanu highly enough. They exemplify what world-class customer service should look like: knowledgeable, efficient, professional, empathetic, reliable, and genuinely dedicated to helping customers.
Thank you, Iyanu, for your hard work, patience, and commitment to delivering such an outstanding experience. Vodafone is fortunate to have someone of your calibre representing the company. I hope your efforts receive the recognition they deserve, as you have made a lasting positive impression and set a benchmark for customer service excellence.
Five stars is not enough to reflect the quality of service I received. I would wholeheartedly recommend Vodafone support based on my experience with Iyanu and I am extremely grateful for all the assistance provided.
⭐⭐⭐⭐⭐
19 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Bracknell The Lexicon
Hey Tobias,
Thanks for the lovely review and fantastic support for Iyanu. It's always nice to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helped me with my sim card
Helped me with my sim card, great job from Josh
19 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Bracknell The Lexicon
Hey Jason,
Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Josh was extremely helpful and…
Josh was extremely helpful and informative and stayed until 7.20pm to ensure that I knew exactly how to use my phone. He is a credit to your company and holds good working values.
18 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Bracknell The Lexicon
Hey Caroline,
Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very helpfull and a lovely peron to…
Very helpfull and a lovely peron to talk to
18 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Bracknell The Lexicon
Hey Thor,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Natalie service was very good and polite
Natalie service was very good and polite
17 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Bracknell The Lexicon
Hey Ron,
Thanks for the lovely review and fantastic support for Natalie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Top marks
Josh was amazing in store. Helped with my battery issue and gave me a bunch of recommendations on how to manage it in the future. Checked my account to make sure I was paying the right amounts and offered me an appointment to come back if needed
15 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Bracknell The Lexicon
Hey James,
Thanks for the lovely review and fantastic support for Josh. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Natalie was very helpful and helped me…
Natalie was very helpful and helped me get a better deal very patient
14 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Bracknell The Lexicon
Hey Sarah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.