Sayed was very patient, and took me through a variety of options until I found what best suited my needs.
Företaget har svarat
Plats
Byt plats63 DeansGate, BL1 1HQ Bolton, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I came into Vodafone very disillusioned because of various problems over the phone, but Lee at the Vodafone shop in Bolton fixed everything, hence I’ve got my broadband at super speed at a great great... Se mer
Företaget har svarat
Was previously with EE and was a bit disappointed by their renewal offer and customer service. Visited the Bolton Vodafone store and was dealt with by Matt who took time with me to explain everything... Se mer
Företaget har svarat
Came in for some support. Lee was amazing, so friendly, chatty and experienced. He helped me understand some minor tech issues with my current device which helped me with my initial query. And then he... Se mer
Företaget har svarat
Företagsinformation
Om Vodafone UK - Bolton
Skrivet av företaget
Kontaktuppgifter
63 DeansGate, BL1 1HQ, Bolton, Storbritannien
4,8
Utmärkt
243 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I had an issue with my current phone…
I had an issue with my current phone not turning on, it was solved quickly and efficiently. I was then offered an upgrade which I didn't hesitate and am leaving with a brand new phone with protection and cover. Matt was able to explain things easily to understand and made the experience problem free.
27 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bolton
Hey Daryl,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Bolton
Hey Akeelah,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Bolton
Hey Keith,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant
Lee from the Bolton store was excellent - he helped me to find a new phone and contract great knowledge and great customer service
11 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bolton
Hey Carol,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lee our sales advisor was really…
Lee our sales advisor was really patient and friendly
5 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bolton
Hey Daryl,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emily was very helpful in getting me a…
Emily was very helpful in getting me a new phone, friendly and good service
23 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bolton
Hi Dorothy. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgraded two numbers
Nipped into the Bolton store to upgrade two lines and was attended to by a very knowledgeable and efficient member of staff.
Aaron carried out the upgrades at speed, answered all my questions and was great to chat to. Thanks
14 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bolton
Hi Pauline. Thank you for leaving a review on the great service you have received!
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lee the sales adviser made my time at…
Lee the sales adviser made my time at Vodafone enjoyable and helped me get my new phone and contact set up I thank you
13 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bolton
Hi Jordan. Thank you for your review for Lee. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Emily was very helpful in getting me a…
Emily was very helpful in getting me a new phone, very good service
12 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bolton
Hey Ameneh,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matt at Vodafone Bolton was great with…
Matt at Vodafone Bolton was great with me. Helped me with new phone
12 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bolton
Hey Jean,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
New Phone
Lee helped us with picking a new phone and setting up a new contract. Really helpful and friendly. Thank you Lee.
1 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bolton
Hey Kerry,
Thanks for the lovely review and fantastic support for Lee. We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Aaron was very knowledgable and super…
Aaron was very knowledgable and super helpful. Great customer service all round
24 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bolton
Hey Kirsty,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Staff was very helpful and well…
Staff was very helpful and well informed, Lee made sure that the experience was quick and easy.
18 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bolton
Hey Jack,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Natalieand matt weregreat helpingme…
Natalieand matt weregreat helpingme with upgrade and transfer
17 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bolton
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matt was reallly welcoming in store…
Matt was reallly welcoming in store today helped me with what I was needing to find and read through everything throughly brilliant experience thankyou
17 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bolton
Hey Tammy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful advisor Aaron
Very helpful advisor Aaron, sorted me a great deal today.
17 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bolton
Hey Suzanne,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK offers decent customer…
Vodafone UK offers decent customer service, especially staff like Matt and Emily who are helpful and patient. However, consistent professionalism across all experiences could improve. While deals were satisfactory and assistance appreciated, more efforts to streamline customer care would elevate their service. It's good but not outstanding, suitable if you're near Bolton to visit.
5 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bolton
Hi Soumen,
Thank you for sharing your feedback with us. We genuinely appreciate it and are committed to making improvements. At Vodafone, our goal is to provide exceptional support to all our customers, so it’s disheartening to learn that your recent experience with our customer service fell short of your expectations. Your insights are invaluable, and we will use them to enhance our services and avoid similar situations in the future.
Should you need any assistance, please don’t hesitate to contact our Social Media team through Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl. We’re here to help and ensure you have a better experience moving forward.
Thank you,
Vodafone Social Media Team
Excellent Service
Excellent service from Lee at yhe Bolton store, talked me through everything I needed to know about my new contract. Everything went as smooth as silk.
4 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bolton
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Bolton
Hey Jonathan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lee was very helpful and friendly :)
Lee was very helpful and friendly :)
1 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Bolton
Hey Olivia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.