Vodafone UK - Birmingham Bullring Omdömen 

424
TrustScore 5 av 5

4,9

Unit 313 , Bull Ring, B5 4BU Birmingham, GB


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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Went in today at the Vodafone store and Adam was very helpful, he welcomed me and directed me where to wait to get support. Dee was amazing at supporting with collecting my phone and even told me I... Se mer

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Betygsatt 5 av 5 stjärnor

Came into Vodafone expecting a phone upgrade… left wondering if Kully should be running the place or promoted to CEO. Knowledgeable, patient, zero sales pressure and somehow made tariffs enter... Se mer

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Betygsatt 5 av 5 stjärnor

I went in with my family today for a sim only upgrade. Aadam was very helpful and very patient, as he had to upgrade 3 phones, on a new system that he was getting use to.

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Betygsatt 5 av 5 stjärnor

Moment I stepped through doors Pat greeted me with a smile and from then on process was floorless. Very happy with service. Sanj kept me company whilst Pat was away dealing with return. Very pleasant... Se mer

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Företagsinformation


Kontaktuppgifter

  • Unit 313 , Bull Ring, B5 4BU, Birmingham, Storbritannien

4,9

Utmärkt

TrustScore 5 av 5

424 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(424)

42 200 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Aadam was accommodating and provided…

Aadam was accommodating and provided efficient service. Very professional.

22 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Birmingham Bullring

Svar från Vodafone UK - Birmingham Bullring

Hey Farath,

Thanks for the lovely review and fantastic support for Aadam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Aadam is knowledgeable and pleasant…

Aadam is knowledgeable and pleasant provided great service

22 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Birmingham Bullring

Svar från Vodafone UK - Birmingham Bullring

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Dee is the best she sorted my sim and…

Dee is the best she sorted my sim and broadband package made my life so easy great service

20 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Birmingham Bullring

Svar från Vodafone UK - Birmingham Bullring

Hey Alina,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dee.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

3 Upgrade

I went in with my family today for a sim only upgrade. Aadam was very helpful and very patient, as he had to upgrade 3 phones, on a new system that he was getting use to.

17 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Birmingham Bullring

Svar från Vodafone UK - Birmingham Bullring

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

We were served by Aadam

We were served by Aadam, who did three separate upgrades. Nothing was too much trouble, and everything was sorted in double quick time!

Thank you very much.

17 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Birmingham Bullring

Svar från Vodafone UK - Birmingham Bullring

Hey Tom,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 2 av 5 stjärnor

Lack of staff bad customer service

Lack of staff. Waited nearly 40mins to speak to someone. There were staff sat at desks just looking at me which didnt seem busy while 2 other staff were actually sitting and speaking with customers. Felt little intimidated and i could of been seen quicker. Absolute waste of time. I walked out and went to EE shop who were amazing.

15 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Birmingham Bullring

Svar från Vodafone UK - Birmingham Bullring

Hey Mikeey,

We sincerely apologize for the service you experienced and for not meeting your expectations in terms of support. Thank you for your valuable feedback; please be assured that it is not our intention to deliver anything less than excellent service.

I suggest you to please reach out to our team by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm

If you have already spoken to the team but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Aadam was really helpful today with my…

Aadam was really helpful today with my enquiry about three. he really took the time with me and answered all my questions

16 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Birmingham Bullring

Svar från Vodafone UK - Birmingham Bullring

Hey Joanne,

Thanks for the lovely review and fantastic support for Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Went in today at the Vodafone store

Went in today at the Vodafone store and Adam was very helpful, he welcomed me and directed me where to wait to get support.
Dee was amazing at supporting with collecting my phone and even told me I could be paying less for my bill!
I’ve been with Vodafone for a while and all my family are with them, would always recommend!

14 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Birmingham Bullring

Svar från Vodafone UK - Birmingham Bullring

Hey Grace,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Sanj was very helpful and helpful made…

Sanj was very helpful and helpful made my experience very easy

14 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Birmingham Bullring

Svar från Vodafone UK - Birmingham Bullring

Hey Oswald,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sanj.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Pat nice good service

Pat nice good service

11 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Birmingham Bullring

Svar från Vodafone UK - Birmingham Bullring

Hey La,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Sanj was really helpful and knew…

Sanj was really helpful and knew exactly how to help me with my calls not going through. Extremely satisfied

11 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Birmingham Bullring

Svar från Vodafone UK - Birmingham Bullring

Hey Panda,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Sanj is a very good at his servic work

Sanj is a very good at his con

11 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Birmingham Bullring

Svar från Vodafone UK - Birmingham Bullring

Hey E Kyei,

Thanks for the lovely review and fantastic support for Sanj.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

i am best service from mr sanjeev tday…

i am best service from mr sanjeev tday in the Birmingham bullring store. very happy man

8 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Birmingham Bullring

Svar från Vodafone UK - Birmingham Bullring

Hey Mohammed,

Thanks for the lovely review and fantastic support for Sanjeev.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Great service and nice chat

Great service and nice chat with Kamna

8 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Birmingham Bullring

Svar från Vodafone UK - Birmingham Bullring

Hey Slee,

Thanks for the lovely review and fantastic support for Kamna.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Sanj was amazing he gave me the best…

Sanj was amazing he gave me the best service and assisted me with some very important documents and even went above and beyond to ensure I got what I needed

7 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Birmingham Bullring

Svar från Vodafone UK - Birmingham Bullring

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Sanj was really helpful and listened…

Sanj was really helpful and listened well to what I needed, really brilliant customer service. I was having a challenge day and he made me feel at ease. Thanks Sanj!

5 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Birmingham Bullring

Svar från Vodafone UK - Birmingham Bullring

Hey Rosina,

Thanks for the lovely review and fantastic support for Sanj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Dee was brilliant at her job sorted…

Dee was brilliant at her job sorted everything out for me. Very very helpful and would definitely recommend her to all my friends and family

3 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Birmingham Bullring

Svar från Vodafone UK - Birmingham Bullring

Hey Elizabeth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Zain was very helpful with new sim…

Zain was very helpful with new sim thank you

2 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Birmingham Bullring

Svar från Vodafone UK - Birmingham Bullring

Hey Mohammad,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Maryam was very hard working and very…

Maryam was very hard working and very kind to us her customer service skills are immaculate and i would love to have an encounter with her again

1 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Birmingham Bullring

Svar från Vodafone UK - Birmingham Bullring

Hey Taeja,

Thanks for the lovely review and fantastic support for Maryam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Aadil was amazing helped me move to pay…

Aadil was amazing helped me move to pay monthly where I was on payg

1 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Birmingham Bullring

Svar från Vodafone UK - Birmingham Bullring

Hey Meda,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Aadil.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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