My sim only package is coming to an end and I visited Berwick store to discuss options. Simon, the store manager, gave me a super welcome and searched to see what new options were available. In the en... Se mer
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Plats
Byt plats48 Marygate, TD15 1BN BERWICK-UPON-TWEED, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
David in the Berwick-upon-Tweed shop went the extra mile and some to get my wifes replacement phone up and running. Proper old fashioned customer service. It's always a pleasure to pop in to the Berwi... Se mer
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Simon was amazing helping me pre order the mobile and so was kira when I came in to pick it up and connect it
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I wanted to take a moment to share some feedback about Simon, who helped me upgrade from a SIM-only plan to a new iPhone on Friday. He may not remember, but Simon also helped me out many years a... Se mer
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Företagsinformation
Om Vodafone UK - Berwick Upon Tweed
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
48 Marygate, TD15 1BN, BERWICK-UPON-TWEED, Storbritannien
4,9
Utmärkt
151 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Simon was amazing helping me pre order…
Simon was amazing helping me pre order the mobile and so was kira when I came in to pick it up and connect it
5 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Berwick Upon Tweed
Hey Laura,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kira was very helpful in sorting my…
Kira was very helpful in sorting my upgrade out for me, very professional and helpful
4 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Berwick Upon Tweed
Hey Kira,
Thanks for the lovely review and the fantastic support you’ve shown for Kirstie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Perfect service
3 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Berwick Upon Tweed
Hi Jean, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Berwick Upon Tweed
Hey Jean,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Kirstie was very knowledgeable and done…
Kirstie was very knowledgeable and done everything she could to help
2 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Berwick Upon Tweed
Hey Kris,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I spoke to call centre in some foreign…
I spoke to call centre in some foreign country. No phone reception at all in my house since car accident in village. Supposed to be sorted but STILL no signal a month later.. Agents said he would send a new sim card. Later looked at emails. I have 14 days to exit Vodafone as new contract started today. Went into Berwick-upon-Tweed store. Greeted by manager, Simon, the reason I joined Vodafone as an experienced top notch IT expert. He did a few changes with my phone and said try that at home. Said I didn't need a new sim card, so another waste of my time talking to agents abroad.. Will go home and try. If no success,leaving Vodafone However I want to emphasis the value of this highly experienced IT expert at this store. My previous problem was Kira who rushed me through each time i had to go in with no explanation. A little hospitality , care goes a long way in dealing with the public. Old people are not stupid.
Now the test is, to see if my phone works at home !!
27 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Berwick Upon Tweed
Hey Susan,
Thanks for the lovely review and fantastic support for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service by all in the store
Great service by all in the store. Helped me out massively when I was struggling to get my phone sorted. Definitely be back!!
26 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Berwick Upon Tweed
Hey Malcolm,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Berwick Upon Tweed
Hey Gordon,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent experience and service from store manager, Simon
My sim only package is coming to an end and I visited Berwick store to discuss options. Simon, the store manager, gave me a super welcome and searched to see what new options were available. In the end he found a lower priced new deal which gave me similar benefits so we signed up there and then. A very satisfied customer
23 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Berwick Upon Tweed
Hey Rebecca,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Berwick Upon Tweed
Hey Roberta,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Very helpful!
Kirsty was very helpful in helping me update my sim card with swift and friendly service!
3 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Berwick Upon Tweed
Hey lana,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
David in the Berwick-upon-Tweed shop…
David in the Berwick-upon-Tweed shop went the extra mile and some to get my wifes replacement phone up and running. Proper old fashioned customer service. It's always a pleasure to pop in to the Berwick shop, all the staff are amazing. Thanks very much!!
26 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Berwick Upon Tweed
Hey John,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about David.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
9 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Berwick Upon Tweed
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Perfect service
8 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Berwick Upon Tweed
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
8 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Berwick Upon Tweed
Hey David,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service and a brilliant service
8 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Berwick Upon Tweed
Hey Ian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Problem fixed by Simon in no time very…
Problem fixed by Simon in no time very happy
7 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Berwick Upon Tweed
Hey Peter,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Amazing service every visit
Amazing service every visit. A simple query resolved and a happy customer.
14 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Berwick Upon Tweed
Hey William,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Simon saved me money across all my SIM…
Simon saved me money across all my SIM contracts and got a new phone, super happy
16 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Berwick Upon Tweed
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Berwick Upon Tweed
Hey Anne,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.