Mai dealt with us with the utmost patience. She really explained everything clearly & was very helpful…… Excellent experience…. Thanks Mai. !!
Företaget har svarat
Plats
Byt platsUnit 11 (No 54) , Eastgate Shopping Centre, SS14 1AE Basildon, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Mai was very helpful with our last phone purchase a few weeks back so we were very happy to see her when we returned today. She went through all the options very clearly and was very patient with us.... Se mer
Företaget har svarat
Mai, I had good experience with her. She was really good at what she does. Good customer service, welcoming approach.
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I came into the Basildon store to collect an iPhone for my daughters birthday. I can honestly say Phan who was assisting me was absolutely incredible. Friendly, super efficient, and went above and bey... Se mer
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Företagsinformation
Om Vodafone UK - Basildon
Skrivet av företaget
Kontaktuppgifter
Unit 11 (No 54) , Eastgate Shopping Centre, SS14 1AE, Basildon, Storbritannien
4,9
Utmärkt
186 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Upgrade
Samuel done everything we needed to do when upgrading my grandads contract.
He was a massive help and went beyond
2 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Basildon
Hey Ashlea,
Thanks for the lovely review and fantastic support for Samuel.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Phan was lovely very helpful
Phan was lovely very helpful, gave me all the information I needed, sorted out my whole system. Thank you Phan 😊
16 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Basildon
Hey Rosemary,
Thanks for the lovely review and fantastic support for Phan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very nice experience
I,webt to Basildon Town center to see abou upgrading my phone
Scott helped me to choose the right phone for me.
He was ver professional polite and helpful
I came away very happy because of him making the experience very pleasant
14 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Basildon
Hey Kim,
Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very nice people in there
Very nice people in there , very helpful, I’m very happy 😃
11 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Basildon
Hi there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Basildon
Hey Isack,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Basildon
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Needed urgent help!
Needed urgent help as phone no longer worked.
Phan was excellent in every way.
Helpful, informative and got everything sorted in good time.
13 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Basildon
Hi Philip.
We're happy to hear that we could provide urgent assistance when your phone stopped working.
Thanks,
Vodafone Social Media Team
Samuel was very knowledgeable and done…
Samuel was very knowledgeable and done everything asked of him
14 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Basildon
Hey Shelly,
Thanks for the lovely review and fantastic support for Samuel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Basildon
Hey Stephen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Samuel was a great help and great guy
Samuel was a great help and great guy! Fantastic service, very professional and polite guy! Highly recommend - Basildon branch :)
6 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Basildon
Hey Stuart,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Phan my advisor was very helpful in…
Phan my advisor was very helpful in finding me the best plan and getting me the deal I wanted with the price I wanted, she was very helpful and explained everything to me in good detail so I knew what I was signing up to.
5 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Basildon
Hey Emily,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
iNCREDIBLE SERVICE AND KNOWLEDGE BY…
iNCREDIBLE SERVICE AND KNOWLEDGE BY RUBY IN THE BASILDON STORE, SHE MADE THE EXPERIANCE ENJOYABLE. WOULD RECOMMED HER AND HER COLLEAGUE WHO ACTUALLY WANTED TO HELP
28 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Basildon
Hey Tony,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing customer service!
The sales adviser Phan was very helpful!
She was super quick and professional.
Overall, I always have great experience at Vodafone in Basildon, Eastgate.
16 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Basildon
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Del gave good service
13 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Basildon
Thanks for the five star review, John! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful advice and assistance
Very helpful advice and assistance, Del sorted our issue thoroughly and helpfully. Much appreciated.
8 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Basildon
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Derek and his colleagues have been…
Derek and his colleagues have been extremely helpful, assisting me in saving money, which is absolutely brilliant!
6 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Basildon
Thank you for the incredible feedback Ben, it means a lot. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Phan is always helpful I come into…
Phan is always helpful I come into store every year to update my contracts and get the best deal. She makes the process as painless as possible and my visit to the store pleasant.
1 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Basildon
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
William was great
William was great. Very helpful. Would recommend
28 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Basildon
Hi Tina,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Phan was a joy
Phan was a joy . She sorted out 2 upgrades for us today she was polite friendly and extremely helpful
23 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Basildon
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Phan was excellent
Phan was excellent, couldnt wish for a better service! Will always come again!
11 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Basildon
Hi Eileen. Thank you for your review for Phan. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.