Outstanding service. I went in for a separate issue and ended up getting a money off my overall bill. Exceptional service and keep up the good.
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Plats
Byt platsUnit 7 Fairhill Shopping Centre, BT43 6UF Ballymena, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great experience today buying a new phone. We were served by Thomas who was very helpful.
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The consultant David was great at answering all my questions. He helped me make my choice and explained the differences. There's a wide selection of models to choose from, and you can see them in pers... Se mer
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Called in to the Ballymena branch in NI. Was greeted by Madison who went above and beyond to make the experience as painless as possible. Did not trying to sell me this that or the other, just sorted... Se mer
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Företagsinformation
Om Vodafone UK - Ballymena
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
Unit 7 Fairhill Shopping Centre, BT43 6UF, Ballymena, Storbritannien
4,9
Utmärkt
126 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Undecided customer …
Decided to upgrade and was very indecisive as to if I would move from iPhone. Dave the Store manager in Ballymena branch talked and guided me through all my options assuring me and answering all the random questions I concerned about. Thankfully he was very patient as I spent @ 1.5hrs in store.
I’ve went with Google pixel and have 14 days cooling off period if I change my mind…which I’m hoping won’t be case!
Thanks Dave…my contract is for 3 years so you’ve got a good cooling off period before you see me again 😆
6 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Ballymena
We're happy to hear that you had a positive experience while exploring your upgrade options. We appreciate you mentioning the assistance you received in making your decision. We hope you enjoy your new phone and thank you for your feedback!
Thanks,
Vodafone Social Media Team
Peter was very informative and helpful…
Peter was very informative and helpful in all matters
3 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Ballymena
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Very friendly and super helpful staff
Very friendly and super helpful staff. Made the whole process very straight forward. Will definitely be back and will definitely recommend to family n friends
1 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Ballymena
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Svar från Vodafone UK - Ballymena
Hey,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful with great advice on…
Very helpful with great advice on getting the best deal for me!
Thanks Peter
13 augusti 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Ballymena
Hey Lou,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Peter did a fantastic job I have my new…
Peter did a fantastic job I have my new phone a very happy customer
29 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Ballymena
Hey there,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Top customer service
Wonderful service today from Maddie and Ben, Very helpful!
14 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Ballymena
Hey Grainne,
This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I left o2 business after 15 years…
I left o2 business after 15 years because of incompetent - rude (Zara - store leader) consultants where I lost 45 days and the dispute almost went to ombudsman. Vodafone consultant David solved it in 3 minutes with one sms , in which I received Pac code and was found a customized tariff and price . Learning o2 how to work with customers !
2 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Ballymena
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had a great experience at the…
I had a great experience at the Vodafone shop today. The staff were friendly, knowledgeable, and really took the time to understand what I needed. They explained everything clearly and made the whole process quick and stress-free. It was a huge help getting everything sorted in person, and I left feeling confident and well looked after. Excellent customer service – thank you!
2 juli 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Ballymena
Hey Peter,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Ballymena
Hey Callum,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone Ballymena - Peter
Peter was a wonderful sales person and extremely helpful in sorting out my sons 1st phone and my telephone upgrade 😊
30 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Ballymena
Hey Casablanca,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ben & Maddie were very helpful and…
Ben & Maddie were very helpful and polite ensuring I got the service I needed. Their IT system was very slow & they had great patience as did we.
24 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Ballymena
Hi Claire. We're happy to hear that our agents were helpful and polite while assisting you. We appreciate your patience regarding the slow IT system. Thanks for the great feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lovely Maddie & Peter helped me upgrade…
Lovely Maddie & Peter helped me upgrade my phone! So helpful and great chat.
15 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Ballymena
Hi Sarah. Thank you for your review for both Maddie and Peter. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly and helpful!
24 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Ballymena
Hey Erin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service from Gary
Gary was amazing help as always. Spent the time to explain things and make sure I was happy.
23 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Ballymena
Hey Brian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing customer service provided
Amazing customer service provided, dealt with any concerns and explained the process of upgrading and trade ins in great detail. Really happy with the service received
21 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Ballymena
Hey ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful manager
Very helpful manager, really happy with the service he provided. Asset to the company!
21 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Ballymena
Hey Emma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The service was excellent
The service was excellent. Definitely would recommend and would come in to store rather than online in future. Dave and Peter were fab.
16 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Ballymena
Hey Lisa,
Thanks for the lovely review and fantastic support for Dave and Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Incredible Staff
Ben and Peter were incredibly helpful as I was switching from a Samsung to Apple and explained all of the sim plans and helped me decide which was best for me.
13 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Ballymena
Hey Maddie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Ballymena
Hey Emma,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.