Richard was incredibly helpful talking me through the options for adding an additional sim and changing over from 3 to Vodafone. The changeover process was smooth and he talked me through how to use t... Se mer
Företaget har svarat
Unit 5 , The Arcade, OL6 7JD Ashton Under-Lyne, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Richard was incredibly helpful talking me through the options for adding an additional sim and changing over from 3 to Vodafone. The changeover process was smooth and he talked me through how to use t... Se mer
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Richard was excellant. He wxplained everything in great detail which i understood, been here a few times and he has always been good.
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Fantastic experience from visiting Ashton today as had a problem with my device, I spoke to Rick who managed to resolve this within a few minuates. He also check my account to see if I had the best... Se mer
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Adam in store was a fantastic help in converting my Irish contract into a UK sim deal where both numbers can still operate. He also added my son’s Irish phone to the contract. A brilliant service
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Skrivet av företaget
Unit 5 , The Arcade, OL6 7JD, Ashton Under-Lyne, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Svar från Vodafone UK - Ashton Under-Lyne
Rick did a smashing job with a full breakdown of my bill and contract end date explained very helpful

Svar från Vodafone UK - Ashton Under-Lyne
Viken was excellent in store today, he helped me within minutes of doing a sim swap. However I spent over an hour on the phone to the call centre with no help, the person was not helpful he said his name was Robert. I run my own business and this was very inconvenient for me, I habe now lost half a days work sorting the other sim card to be able to contact my customers.
I had to drive down to the store which took another 2 hours out of my day. I am not happy with the service that was provided over the phone.

Svar från Vodafone UK - Ashton Under-Lyne

Svar från Vodafone UK - Ashton Under-Lyne
I just want to say thank you to Bradley.He was so friendly and helpful.5 stars

Svar från Vodafone UK - Ashton Under-Lyne
Bradley did do our job and he was the best advisor ever 5 star .

Svar från Vodafone UK - Ashton Under-Lyne
Quick and easy, good deal and team were super helpful.

Svar från Vodafone UK - Ashton Under-Lyne

Svar från Vodafone UK - Ashton Under-Lyne
Viken helped us as much as he could. Wonderful man and helped us save a bit of money too!

Svar från Vodafone UK - Ashton Under-Lyne
Helpful knowledgeable and made it easy to get my new contract
Also helped with my old phone too
Much appreciated

Svar från Vodafone UK - Ashton Under-Lyne
Absolutely appalling.
I recently got totally stitched up by these.
I broke my old phones screen by accident but needed a new one ASAP for 2 days later as I was going abroad, so hurriedly went down to my local store to get a new phone.
Well I still had 5 months on my old contract going, so had to end up paying for 2 contracts at the same time.
Anyway, I eventually paid off my old contract and just kept paying on the new one, but I've only just recently found out, I have 2 separate bills with these lot, one bill that is paying for the airtime (£24.80) and one other bill paying for a device which has they say is worth £648 (is a Samsung Galaxy S24 FE 128GB Mint 5G really that expensive?) which I pay £18 a month to pay it off, which has upped the cost of my bills of which I never expected.
This was NOT explained to me, I was with Three for 6 years before these lot and had one bill only, not 2 separate ones, I believe they are on a scam.
Now tied to them till 2027 and will never use these lot ever again.
Beware the small print and dodgy sales people!
1004992178
UPDATE to the reply from them?
DM? This isnt a chat site or social media. This is a cop out answer and proves your contempt for customer care!
I contacted someone via the chat on app and all I got told, constantly, was I signed a 36 month contract for the unit and that's that!! 36 months and 2 separate bills, I knew nothing about, one for the phone and one for using it. Absolutely preposterous!!
Can't wait for it to be over! No stars for this!!

Svar från Vodafone UK - Ashton Under-Lyne
Bradley is Excellent & Fantastic Service & an Excellent adviser for Vodafone from start to entering the store to leaving I cannot thank him enough & I value his expertise Also a lovely young man Thank you Bradley 100% Service

Svar från Vodafone UK - Ashton Under-Lyne
Very helpful and polite brilliant service

Svar från Vodafone UK - Ashton Under-Lyne
Very helpful and gave me the best prices

Svar från Vodafone UK - Ashton Under-Lyne
Really helpful and easy to sort out upgrade

Svar från Vodafone UK - Ashton Under-Lyne
Bradley was ver nice to us and very helpfull

Svar från Vodafone UK - Ashton Under-Lyne
Came in with several issues. Was sorted out straight away, no messing around. Very professional and very good customer service from Vic the retail technician expert.
Extremely happy customer. Thanks very kindly for all your help. 10/10 👍

Svar från Vodafone UK - Ashton Under-Lyne
Bradley was amazing very helpful and made changing my phone a very pleasurable experience and I felt at ease. I would highly recommend Bradley and Vodafone to my friends and colleagues

Svar från Vodafone UK - Ashton Under-Lyne
Bradley was very approachable and courteous. He explained everything as we went through all the options available to me.

Svar från Vodafone UK - Ashton Under-Lyne
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.