Vodafone UK - Alton Omdömen 

240
TrustScore 5 av 5

4,9

72 High Street, GU34 1ET Alton, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Thankyou Tom at Alton Vodaphone for very well informed and helpful service yesterday and today. Had the answers to all my questions at his fingertips. Very polite and helpful. Many thanks.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Went into Vodafone Alton to pick up my new phone. Ollie was super helpful in helping to get it sorted and transferring the apps and data from the old phone to the new one. New phone is working very... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Fantastic service. Ollie was brilliant, polite efficient and very helpful. I cannot recomend this store and its staf highly enough.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We recently visited the Alton Vodafone store to discuss lowering our monthly bill. Luke and Sam were utterly fantastic and helped us streamline our plan accordingly. They were attentive, detail-... Se mer

Företaget har svarat


Företagsinformation


Kontaktuppgifter

  • 72 High Street, GU34 1ET, Alton, Storbritannien

4,9

Utmärkt

TrustScore 5 av 5

240 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(240)

39 826 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

needed a cheap pay as you go phone and…

needed a cheap pay as you go phone and Ellie in store sorted one out for me and helped me get it set up

29 maj 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Alton

Svar från Vodafone UK - Alton

Hey Sam,

Thanks for the lovely review and fantastic support for Ellie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Well done Vodafone!!

Even though the store is partially closed for security measures, the team inside were beyond helpful! I hope they manage to stay safe and well done to Vodafone for looking after their team, it’s good to see!

30 maj 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Alton

Svar från Vodafone UK - Alton

Hey Harriet,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Tom very helpful

Tom very helpful. And quick would recommend to friends

10 april 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Alton

Svar från Vodafone UK - Alton

Hey Paula,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Store team were wonderful with me and…

Store team were wonderful with me and my husband, we asked so many questions and they were just very very helpful. Thank you, Lorraine and Barry

8 april 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Alton

Svar från Vodafone UK - Alton

Hey Lorraine,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

alton team were very helpful

20 mars 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Alton

Svar från Vodafone UK - Alton

Hi there,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Brilliant service (Luke) Alton

Brilliant service (Luke) Alton

12 mars 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Alton

Svar från Vodafone UK - Alton

Hi Lindsey,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

the team in store were good

the team in store were good. better than the call centre happy

17 februari 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Alton

Svar från Vodafone UK - Alton

Hi Abdul,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Sam transferred my data from old to new…

Sam transferred my data from old to new phone, pleased with the help, pleased.

18 februari 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Alton

Svar från Vodafone UK - Alton

Hi Margery,

Thank you for your review for Sam. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Team Alton are the team to beat

Ellie was a delight, everything sorted pronto! Thank you so much.

18 februari 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Alton

Svar från Vodafone UK - Alton

Hi Timothy,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Luke dealt with our request easily and efficiently

Luke dealt with our request easily and efficiently. We enjoyed going in and talking in person and was the main reason we chose Vodafone.

11 februari 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Alton

Svar från Vodafone UK - Alton

Hi Georgina. Thank you for your review for Luke. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

I’ve just been to the store in Alton

I’ve just been to the store in Alton, I’ve been taking care by Ellie she was lovely and very helpful i can’t thank her enough 😊

11 februari 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Alton

Svar från Vodafone UK - Alton

Hi Marco. Thank you for your review for Ellie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Helpful team

Great staff

28 januari 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Alton

Svar från Vodafone UK - Alton

Hi Amir,

Thanks for sharing this review for us. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Betygsatt 5 av 5 stjärnor

Best team!

Emma, Tom and the fantastic manger are a fantastic and efficient team. They understand ultimate customer service and were able facilitate all aspects of

11 januari 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Alton

Svar från Vodafone UK - Alton

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Ellie was a pleasure to deal with

Ellie was a pleasure to deal with. Very happy with the experience.

24 januari 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Alton

Svar från Vodafone UK - Alton

Hi Angela,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Tom was great help setting up my phone

Tom was great help setting up my phone. I always have a lovely service when coming into this store

20 januari 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Alton

Svar från Vodafone UK - Alton

Hello, Glinda,

It's great to hear that you received a 5 star service from Tom! Thanks for taking the time to provide feedback on this.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Tom was great help with setting up and…

Tom was great help with setting up and wiping my old phone to factory settings. Thank you very much for your kind service

8 januari 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Alton

Svar från Vodafone UK - Alton

Hi Fred. Thank you for your review for Tom. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Tom was fab and really helpful and…

Tom was fab and really helpful and really patient.

4 januari 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Alton

Svar från Vodafone UK - Alton

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Tom was very help full with me helping…

Tom was very help full with me helping to choose the right phone contract and air time as required. He fully explained how the phone works and showed me. As being 70 years old I am not very phone or tech savvy.. first class member of staff in the alton store.. and a first class service from him.

3 januari 2025
Omdöme utan inbjudan
Logotyp för Vodafone UK - Alton

Svar från Vodafone UK - Alton

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Tom was great help while setting up my…

Tom was great help while setting up my phone. I always get a lot of help in this store

19 december 2024
Omdöme utan inbjudan
Logotyp för Vodafone UK - Alton

Svar från Vodafone UK - Alton

Hi Roger,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Tom and Ellie where grate and very…

Tom and Ellie where grate and very helpful.

16 december 2024
Omdöme utan inbjudan
Logotyp för Vodafone UK - Alton

Svar från Vodafone UK - Alton

Hi Sally,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer