Great service from both Steven and Jeba. Their knowledge and advice was detailed and they explained everything in a humourous manner that we both understood. Thanks for your service
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Plats
Byt plats2c Bon Accord Shopping Centre, AB25 1HZ Aberdeen, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I would like to express my sincere thanks for the truly professional service I received today. The salesperson, Nicole, was friendly and welcoming throughout, and showed great patience, reliabil... Se mer
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Huge thanks to Ozzy who helped me out today! He was super friendly, patient with all my questions, and helped me pick the perfect airtime plan. Excellent service!
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I’d like to give a huge thank you to Alex at the Vodafone shop in the Bon Accord Centre, who helped my wife today with what was a particularly stressful and complicated situation. Her phone and... Se mer
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Företagsinformation
Om Vodafone UK - Aberdeen Bon Accord
Skrivet av företaget
Kontaktuppgifter
2c Bon Accord Shopping Centre, AB25 1HZ, Aberdeen, Storbritannien
4,6
Utmärkt
395 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Cristina was very helpful when getting…
Cristina was very helpful when getting phone upgrade
1 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hey Lucy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Aberdeen
Mel was so helpful in explaining the different sim card options!! She was able to assist me effectively and I left very happy :)
30 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hey Abbie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Paul was very helpful and had great…
Paul was very helpful and had great customer service.
31 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hey Martin,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone has been going very badly for…
Vodafone has been going very badly for a very long time and more recently there is no internet and no phone signal. Customer service calls and there has been no improvement. In 2025, not having internet and paying for it is disgusting...
29 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hi there,
We’re sorry to hear about your experience. We understand how frustrating this must be, and we truly appreciate your patience. Please send us a DM with your details so we can investigate and assist you further.
Thanks again,
Vodafone Social Media Team
Cristina was nice and helpful
Cristina was nice and helpful, and better internet connection would come in handy too)
28 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hi Zhanna. Thank you for your review for Cristina. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolute rip ofI have been using Vodafone for my…
I have been using Vodafone for my mobile phone service for over ten years. I recently made two calls to the USA, one for 8 minutes and the other for 19 minutes.
For these two calls I was charged £87!
I rang the customer service which was a waste of time. This is brazen profiteering and I will be changing provider. I am very disappointed.
26 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hey Tim,
Thank you for taking the time to share your experience with the charges. It’s not the experience we wish to create for any of our customers. You can call our team on 191 from a Vodafone mobile or 03333040191 from a non-Vodafone mobile between 8am and 8pm, or use webchat through this link: https://www.vodafone.co.uk/paymcd. Alternately you can contact our Social media team via Facebook at vodafone.uk/3lCYUxW or on X at vodafone.uk/3LXh2xl.
Thanks,
Vodafone Social Media Team
New Phone
Cristina was very very good in explaining details about the new phone and contract.
23 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hey Steven,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Steph was fantastic today
Steph was fantastic today, helped me switch from sky and o2. Absolute pleasure to deal with
21 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hey Jenny,
Thanks for the lovely review and fantastic support for Steph.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Christina was lovely
Christina was lovely. She chatted and explained everything very well.
16 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hey Carrie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ana Verry helpful and professional im…
Ana Verry helpful and professional im verry apriciate for all helps ive got,and all explain what i get
11 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hey Tomasz,
Thanks for the lovely review and fantastic support for Ana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing service
Amazing service, I was served and helped by Ana as soon as I walked in. Really helpful and determined to find the perfect package for my needs! Simply wonderful!
8 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hey Gustavo,
Thanks for the lovely review and fantastic support for Ana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Spencer was a great help with my…
Spencer was a great help with my phone!!!
6 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hey Beatrice,
Thanks for the lovely review and fantastic support for Spencer.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Cristina was a great help and sorted…
Cristina was a great help and sorted all the stuff for me
6 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hey Rebecca,
Thanks for the lovely review and fantastic support for Cristina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent Customer Service
Ronnie and Melissa were extremely helpful and offered great advice and support. Nothing was too much trouble for them. Great efficient service and everything was explained in great detail. I would highly recommend Vodaphone for great service
26 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hey Karen,
Thanks for the lovely review and fantastic support for Ronnie and Melissa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I’ve had an amazing experience with…
I’ve had an amazing experience with Derek & Cristina, who have been super helpful, kind and friendly. Thank you! 🫶🏼
24 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hey Alexandra,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from Ana
Excellent service from Ana, came in to upgrade my phone and left with a great deal!
20 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hey Craig,
Thanks for the lovely review and fantastic support for Ana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I have hade amazing
I have hade amazing, quick help and service with Paul, Ronni. I’m a vodafon customer 16 years and this is the first time I hade a beautiful experience. They deserve pai raise. Love you guys
19 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hey Orsolya,
Thank you for your feedback. It's always wonderful to read such kind words about Paul and Ronni.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had some billing issues in my account…
Had some billing issues in my account and Derry and Paul helped me sort it out - thanks again, quick and helpful i will be back to upgrade on October ⭐️
13 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hey Carmen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ana was fantastic
Ana was fantastic, found me a new deal and device. Great service as usual.
9 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hey,
Thanks for the lovely review and fantastic support for Ana.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Ana
Ana was extremely helpful getting my dad setup and entertaining my kids so they didn't get bored.
Thank you Ana
5 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hi Darren,
We really appreciate your wonderful review and the amazing support for Ana.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.