Encountered Alex today Vidafine Aberdeen....He was absolutly excellent...sorted all my issues...explained clearly and helpfully!... an asset to your company ....refreshing to meet such a helpful young... Se mer
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Plats
Byt plats2c Bon Accord Shopping Centre, AB25 1HZ Aberdeen, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Steph gave me a great deal on a new phone, trade in bonus was fantastic. Wouldn't have known about it. Thanks Steph from your favourite customer.
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I’d like to give a huge thank you to Alex at the Vodafone shop in the Bon Accord Centre, who helped my wife today with what was a particularly stressful and complicated situation. Her phone and... Se mer
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After a brief navigation through a tree of support choices, I was connected with an utterly lovely man who sorted all my problems very quickly and with great calm. The experience was very calming and... Se mer
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Företagsinformation
Om Vodafone UK - Aberdeen Bon Accord
Skrivet av företaget
Kontaktuppgifter
2c Bon Accord Shopping Centre, AB25 1HZ, Aberdeen, Storbritannien
4,6
Utmärkt
398 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great and efficient service from…
Great and efficient service from Steven, sorted me out with everything I needed at a great rate too!
14 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hi Kyle,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Really great service from everyone at…
Really great service from everyone at Vodafone. Shout out to Ronnie and Steven.
29 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hi Alex,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great service and very professional!!
Been with Vodafone years and everytime I visit the store the staff members are always so professional and extremely friendly. Was upgrading to a new Ultra phone today and Mel who served me was seriously the sweetest person ever! She was so helpful at explaining everything and made the process as quick as possible. She is a great asset to your team Vodafone!!
23 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hello, Leah,
It's great to hear about the positive experience which you received in store from Mel, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great Customer Service from Derry and…
Great Customer Service from Derry and Spencer
23 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Great service
Mel helped me to choose the best options to renew my broadband and get me a great deal on my mobile as well
22 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service. Very helpful and informative service. Thank you
22 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hi Karen,
Thanks for taking the time to write such a great review! It's what we love to see. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful
Very helpful! Saved me money and pointed me in the right direction! Would 100% recommend chris at Vodafone Aberdeen thanks again x
21 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hi Nicole.
It's great to hear about your recent experience and feedback. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent customer service
Chris and Spencer were really helpful, sorted me out a new sim deal and broadband. Really friendly and helpful!
16 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hi Kirsten,
Thank you for taking the time to leave us a 5 star review! We're glad to see you are happy with the new deals you have gotten from us.
Thanks,
The Vodafone Social Media Team
Excellent customer service from Chris
Excellent customer service from Chris
Got exactly what I needed
Great help and discussed all plans
Saved me money
16 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hi Lisa-Marie,
Thank you for taking the time to leave us a 5 star review and thank you for the feedback about Chris's customer service.
Thanks,
The Vodafone Social Media Team
Steph was super!
Steph was super helpful and managed to sort us out quickly.
22 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hi Diane,
This is a great review for Steph. Thanks for sharing. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Steph was a huge help
Steph was great today, massive help with a massive issue. Could not thank her enough
12 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hi Stephen,
Thanks for your review for Steph. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Steven was absolutely joy to meet and…
Steven was absolutely joy to meet and set up our plan with great ease. It was fantastic to meet him and I'd recommend for anyone to go to him if you'd like great customer service.
6 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hey David,
Thanks for the lovely review and fantastic support for Steven.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Steph and Craig
Steph and Craig
They are extremely efficient and provided good detail information about plans. Happy with service
4 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Bon Accord Vodaphone
We went into the Bon Accord , vodaphone shop to sort out our contracts ! Melissa was the person who sorted everything out for us ! She is a very pleasant and friendly person! Explained everything and sorted everything out Seamlessly ! All the staff where very pleasant and friendly, made our experience very pleasant & memorable.
3 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hey James,
Thanks for letting us know what an amazing job Melissa from our Bon Accord store did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience in store today
Great experience in store today, went in for 3 of us due for mobile renewal, Melissa helped us out and was very informative, we couldn’t get a deal that was available so she checked and came back to us with an even better deal! We have no issues with our contracts and have had nothing but good experience so far with vodaphone.
3 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hey Lianne,
Thanks for letting us know what an amazing job Melissa did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone stolen my money from my…
Vodafone stolen my money from my account. They deleted our conversations which they did pay 50 pound withdrawal my case also documents. I didn’t use SIM card after 3 months they send me bills 700 pound. Before 3 months I cancelled contract by mistakenly I lost is now they charged. I am telling gays it can be happening with you . Today I am seafaring. It’s almost 3 years going on still torcharing me . Mantle peas-her creating.
They are really like shoplifting. Please gays if anyone can help me . On the phone they said you are poor man if you can’t afford so why you using phone
1 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hello, Murshed,
It's disappointing to hear that this has been your experience, as this isn't how we want our customers to feel. We’d love the opportunity to get this resolved for you.
Please reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone so that we can take a deeper look into this for you.
Thanks,
Vodafone Social Media Team
deceive behavior
Unfortunately, I have very bad experience with Vodafone lately. I have signed two broadband contracts with the company end of 2023 and earlier 2024. The sales persons told me if I keep my mobile with the company, I will have royalty discount of 3 pounds on each broadband. As the royalty discount has been applied in previous years, I didn't doubt it. However, this has not been applied afterwards. The company argued that this can not be applied to the account and they can not found the voice record. I have already spent a lot of time calling them and things are still not being resolved! I would like to warn everyone, record everything they said yourself!
27 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hey June 👋 If you have both the broadband and a pay monthly contract you would be entitled to the Vodafone together discount. My team can arrange to make sure this is applied correctly. Please use one of the following links to get in touch with my team:
Facebook - vodafone.uk/3K1e4GB
Twitter - vodafone.uk/3nfdPyY
Instagram - https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Excellent customer service
Excellent service in store today by Steven & The Manager who took the time to fix our wrong order online! Highly recommend you go into store, for exellent customer service, thank you very much for all your time & advice today,very much appreciated.
26 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hey Lorna, Thanks for your amazing feedback for Steven and their manager. Its great to see they took the time to get everything sorted for you. Sounds like a good way to start the weekend 😊
All the best, The Vodafone Social Media Team
Great store with great staff
Had a great experience dealing with Paul! He made it super straight forward and managed to save me money!
23 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hi John. Thank you for your review for Paul. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Highly recommend Derry- Aberdeen
Highly recommend Derry- Aberdeen
Great service, friendly, patient and an absolute credit to Vodafone. Best service I’ve ever had from a phone provider, went above and beyond. Thank you A+++
19 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Aberdeen Bon Accord
Hi Paul,
Thank you for taking the time to leave us a 5 star review and for the amazing feedback.
Thanks,
The Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.