I placed an order on behalf of my dad (who is 97 years old) for concentrated cherry juice, as it sounded like it would be a good-quality juice. Hopefully this will help with my dad's flare-up of go... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I placed an order on behalf of my dad (who is 97 years old) for concentrated cherry juice, as it sounded like it would be a good-quality juice. Hopefully this will help with my dad's flare-up of go... Se mer
Företaget har svarat
it was easy to place an order and my parcel was delivered on time as I had been advised by the company. The hopi ear candles were well packaged and arrived in good condition. I experienced no prob... Se mer
Vitamin planet seemed the best buy for pure coconut powder which was an essential ingredient for making the ice cream I wanted to try. It came in 150g size which was what I wanted. Arrived on time,... Se mer
Should really be zero stars so bad I had a herbal medicine turn up broken glass bottle was packaged terribly just in a bag no protection made several of email contact with them they did not reply tr... Se mer
Vitamin Planet is a leading British supplier of premium quality health & beauty products. Offering only those products which meet the highest standards, with fast delivery worldwide. Products featured on TV, Radio and in the press for leading the way with improving customers health and lifestyle.
London, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 6 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I placed an order in October '23 and got a notification on 25th November that "we're getting your order ready to be shipped. We will notify you when it has been sent". I was never notified that it shipped but the money (£52) was taken from my account on the 25th Nov '23. I have emailed and telephoned many times but got no reply.
Ordered on the 9th of September . Product still not arrived showing as not even dispatched .
Emailed to ask and no reply, emailed to ask for refund no reply .
Don’t waste your time and money on this company
Whist I purchased items,the Website showed buy one get one free, however I only received one , I have contacted the sale team and customer service team by email and call for several times, nobody answer the phone, I never get a reply and a refund.
It is a scam!!
The bloody product itself didnt even arrive! Unbelievable.
I made an order on 16th Oct and haven’t received it for over half month.
When ordering products from Vitamin Planet, it takes a long time to be processed, and shipped over!! This is why I'm only giving 4 Stars, instead of 5 Stars.
Delivery was not comprehensive. Some items could not find.
Not very quick despatch, and product got held up with courier for over a week, so I cancelled the order. However, Vitamin Planet were quick to respond and issued the refund with no quibble.
Very good service and fresh products thanks
Never ever gonna order again. I got a wrong order and when I complained they ignored me completely. No refund, not accepting the mistake.
Huge disappointment.
Ordering was very straightforward and delivery was made in good time. Packaging was good and the product arrived in perfect condition. The web site is well laid out and easy to use.
Item never received! After several emails I went to PayPal and put in a dispute! They refunded me straight away!
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.